Holistic Beauty Consultant Resume Example Aesthetic Concepts

HOLISTIC BEAUTY CONSULTANT

OBJECTIVE

To obtain a position in your organization as a Retail Sales Manager where I would have the opportunity to utilize my diverse professional experience and skills to make a valuable contribution. As an experienced, hardworking, enthusiastic professional with over 20 years of experience in the Beauty Industry, I posses an excellent reputation for improving customer satisfaction, driving overall retail sales, managing teams, while effectively bring in new customers and maximize loyalty by delivering exceptional service to every guest.

Skills

Customer Service
Customer retention
Employee training
Conflict mediation
Project Management
Inventory Management

Interior and exterior displays
Merchandising plan creation
In-store event promotion
Team building
Makeovers
Skin analysis

Work History

03/2019 to Current

Holistic Beauty Consultant Aesthetic Concepts – South Plainfield, NJ

Conducted beauty consultations to understand client's desired outcome and provide clients with personalized skincare and makeup recommendations to support maintenance of healthy skin
Work one on one with clients to Identify client needs and recommended products based on preferences and requirements
Cultivated productive and positive relationships with customers built on loyalty and service
Conducted makeup and skincare classes for small group of students
Responsible for following up on clients after sales to ensure they are happy and satisfied with their products
Demonstrate makeup techniques, skincare products demonstrations and suggests products that met clients' needs
Distributed pamphlets and other informational literature on business products and services

06/2009 to 08/2019

Head Beauty Consultant & Spa Owner Priscilla's Pride Day Spa – Ikoyi, Lagos

Oversaw operations by managing activities related to training, treatment procedures, budget maintenance, insurance, inventory management and marketing
Handled high priority clients while managing day-to-day activities of spa and employees to maximize profits
Managed spa inventory by keeping detailed track of supply use and forecasting need to direct ordering processes
Sustained operational efficiency, employee performance levels and customer service standards to increase overall spa profits
Held individual meetings with employees to address performance issues, improve performance and boost profitability by guaranteeing excellent spa and customer service programs
Resolved conflicts and negotiated mutually beneficial agreements between parties
Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
Managed all aspects of store operations, including organization, maintenance and purchasing functions
Hired, trained and supervised retail team members
Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers
Provided excellent customer service, promoting membership loyalty and increasing customer satisfaction rates
Helped customers locate appropriate store locations of products, answered questions about products and provided solutions for various issues

03/2007 to 04/2008

Beauty Sales AssociateMACYS – Edison, NJ

Managed efficient cash register operations, including scanning items, processing payments and issuing receipts
Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in products
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
Issued receipts and processed refunds, credits, or exchanges
Educated customers on promotions to enhance sales
Assisted customers with signing up for store loyalty programs and provided details about key benefits
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions
Provided accurate information about promotions, customer programs and products, helping drive high customer retention
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs
Organized store merchandise racks and displays to promote and maintain visually appealing environments
Answered questions about store policies and concerns to support positive customer experiences
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance

Education

07/2001

Bachelor of Science: Management And Marketing
William Paterson University of New Jersey - Wayne, NJ

Certifications

Licensed Esthetician in the state of New Jersey

Certified Health Coach from the Institute of Integrative Nutrition

Image Consultant and Style Coach trained at the Style Coaching Institute London.

Reference

Available upon request

Resume Overview

Companies Worked For:

Aesthetic Concepts
Priscilla's Pride Day Spa
MACYS

School Attended

William Paterson University of New Jersey

Job Titles Held:

Holistic Beauty Consultant
Head Beauty Consultant & Spa Owner
Beauty Sales Associate

Degrees

Bachelor of Science : Management And Marketing

Holistic Beauty Consultant Resume Example

Resume Score: 80%

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