Holistic Beauty Consultant Resume Example
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HOLISTIC BEAUTY CONSULTANT
OBJECTIVE
To obtain a position in your organization as a Retail Sales Manager where I would have the opportunity to utilize my diverse professional experience and skills to make a valuable contribution. As an experienced, hardworking, enthusiastic professional with over 20 years of experience in the Beauty Industry, I posses an excellent reputation for improving customer satisfaction, driving overall retail sales, managing teams, while effectively bring in new customers and maximize loyalty by delivering exceptional service to every guest.
Skills
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Work History
03/2019 to Current
Holistic Beauty Consultant Belk – Forest City , NC
- Conducted beauty consultations to understand client's desired outcome and provide clients with personalized skincare and makeup recommendations to support maintenance of healthy skin
- Work one on one with clients to Identify client needs and recommended products based on preferences and requirements
- Cultivated productive and positive relationships with customers built on loyalty and service
- Conducted makeup and skincare classes for small group of students
- Responsible for following up on clients after sales to ensure they are happy and satisfied with their products
- Demonstrate makeup techniques, skincare products demonstrations and suggests products that met clients' needs
- Distributed pamphlets and other informational literature on business products and services
06/2009 to 08/2019
Head Beauty Consultant & Spa Owner Priscilla's Pride Day Spa – City , STATE
- Oversaw operations by managing activities related to training, treatment procedures, budget maintenance, insurance, inventory management and marketing
- Handled high priority clients while managing day-to-day activities of spa and employees to maximize profits
- Managed spa inventory by keeping detailed track of supply use and forecasting need to direct ordering processes
- Sustained operational efficiency, employee performance levels and customer service standards to increase overall spa profits
- Held individual meetings with employees to address performance issues, improve performance and boost profitability by guaranteeing excellent spa and customer service programs
- Resolved conflicts and negotiated mutually beneficial agreements between parties
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Managed all aspects of store operations, including organization, maintenance and purchasing functions
- Hired, trained and supervised retail team members
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers
- Provided excellent customer service, promoting membership loyalty and increasing customer satisfaction rates
- Helped customers locate appropriate store locations of products, answered questions about products and provided solutions for various issues
03/2007 to 04/2008
Beauty Sales AssociateMACYS – City , STATE
- Managed efficient cash register operations, including scanning items, processing payments and issuing receipts
- Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in products
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Issued receipts and processed refunds, credits, or exchanges
- Educated customers on promotions to enhance sales
- Assisted customers with signing up for store loyalty programs and provided details about key benefits
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Answered questions about store policies and concerns to support positive customer experiences
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
Education
07/2001
Bachelor of Science: Management And Marketing
William Paterson University of New Jersey - City, State
William Paterson University of New Jersey - City, State
Certifications
Licensed Esthetician in the state of New Jersey
Certified Health Coach from the Institute of Integrative Nutrition
Image Consultant and Style Coach trained at the Style Coaching Institute London.
Reference
Available upon request
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Resume Overview
School Attended
- William Paterson University of New Jersey
Job Titles Held:
- Holistic Beauty Consultant
- Head Beauty Consultant & Spa Owner
- Beauty Sales Associate
Degrees
- Bachelor of Science : Management And Marketing
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