holding store manager resume example with 6+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

I am a storng team member as well as team manager. I along side my team strive to boost sales, as well as keeping a well kept work environment to ensure customer satisfaction. Timely product stocking and maintaining standards and regulations. I am a well rounded worker. Reliable and adaptable. I am open to new experiences and always willing to learn. Self- motivated, dependable and driven.

  • Managerial finance
  • Project manager supervision
  • Store appearance and merchandise
  • Store display creation
  • Store merchandising
  • Store improvement skills
  • Store merchandise stocking
  • Maintaining store appearance
  • Advanced Clerical Knowledge
  • Administrative support
  • Invoice Processing
  • Mail handling
  • Store management
  • Store organization
  • Managerial Accounting
  • Managerial skills
  • Sales inventory operations planning (SIOP)
  • Food inventories
  • Overseeing employees
  • Multi-Line Phone Proficiency
  • Office administration
  • Scheduling
  • Sorting and labeling
Work History
01/2019 to Current Holding Store Manager Grandville Public Schools | Grandville, MI,
  • Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate
  • Managed scheduling and shifts for team
  • Maintained strong vendor connections at all stages, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns
  • Greeted customers and directed to requested products
  • Managed all aspects of store operations, including organization, maintenance and purchasing functions
  • Coordinated weekly conferences with store associates to communicate sales and customer service goals
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
  • Supported professional development of team members and supervisors at all levels to place knowledgeable candidates in leadership roles
  • Built talented and valuable team of departmental employees through outstanding mentoring, coaching and teaching skills
  • Established and optimized schedules to keep coverage and service in line with forecasted demands
  • Trained team members in successful strategies to meet operational and sales targets
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets
  • Submitted reports to senior management to aid in business decision-making and planning
  • Submitted orders for new inventory
  • Prepared materials for following shift
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends
  • Answered questions about store policies and concerns to support positive customer experiences
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers
  • Optimized store displays and appearance via strategic merchandising
  • Examined merchandise to verify correct pricing and attractive displays
  • Kept orderly and accurate accounting records by monitoring sales documentation
  • Trained new employees on proper protocols and customer service standards
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products
  • Resolved customer service issues promptly
  • Managed weekly inventory transactions by creating templates to ensure optimal food and beverage stock
  • Completed routine store inventories
  • Improved sales process and tracking with implementation of new point of sale (POS) system
  • Provided excellent customer service, promoting membership loyalty and increasing customer satisfaction rates
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance
  • Counted cash in register drawer at beginning and end of shift
11/2017 to 11/2018 High School Secretary Wagon Mound High School | City, STATE,
  • Assisted in preparing district informational materials such as brochures and newsletters
  • Placed orders for all classroom and office supplies
  • Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors
  • Prepared cash deposits from school activities and made bank deposits
  • Reconciled account balances and financial documentation such as bank statements, cash receipts, and school accounts
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
  • Managed multiple projects simultaneously using organizational and analytical skills
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted
  • Received and routed business correspondence to correct departments and staff members
03/2014 to 10/2017 Resturant Supervisor Minnies Dairy Delite | City, STATE,
  • Coordinated promotion of special menu items, motivating wait staff to increase sale of new specials and bundles
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business
  • Greeted and interacted extensively with customers, promoting specials and providing details regarding key product offerings
  • Coordinated team members with focus on productivity, efficiency, and enhancing customer experience
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
  • Effectively scheduled and allocated assigned team in alignment with operational and customer needs
  • Identified and addressed customer complaints to promote satisfaction and loyalty
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business
  • Oversaw grill, stove and oven and cleaned all equipment after every shift
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures
  • Responded to dietary concerns and food allergies, creating dishes that met customer needs and palates
  • Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish and eggs
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety
  • Engaged with customers, offering menu information, providing suggestions and showing genuine appreciation for business
  • Assisted customers in placing special orders for large-scale events such as weddings and birthday parties
  • Cleaned areas regularly to maintain sanitation and safety standards and streamline service flow
  • Planned promotional menu additions based on seasonal pricing and product availability
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
Expected in 05/2021 Associate of Applied Science | Paralegal Studies Central New Mexico Community College, Albuquerque, NM GPA:
Expected in 05/2010 High School Diploma | Wagon Mound High School, Wagon Mound, NM GPA:

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Resume Overview

School Attended

  • Central New Mexico Community College
  • Wagon Mound High School

Job Titles Held:

  • Holding Store Manager
  • High School Secretary
  • Resturant Supervisor


  • Associate of Applied Science
  • High School Diploma

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