high net worth affluent segment director product personal lines resume example with 20+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Executive Profile

Accomplished insurance professional with demonstrated personal lines high net worth product and underwriting expertise. Offering outstanding presentation, communication and implementation skills. High-energy, results-oriented leader with an entrepreneurial attitude. Demonstrated ability to analyze, influence and implement strategic underwriting direction. Highly effective influence management skills.

Skill Highlights
  • Project management
  • Product development
  • Complex underwriting and account management
  • Market research and analysis
  • Profitability management
  • Skilled negotiator
  • Excellent communication skills
  • Natural leader
  • Self-motivated
  • Highly effective trainer
Lehigh County Community College Trexlertown, PA Expected in Associate of Arts : Business Administration - GPA :
Insurance Institute Of America Bethlehem, PA Expected in Associate of Underwriting : Insurance - GPA :
Insurance Courses , Expected in : Insurance and Management - GPA :

CPCU Courses

Richardson Sales Training

Financial Managment Courses

Territory Management

Advanced Underwriting

Zenger Miller Negotiation Course

CAT Management

Property and Liability

Core Accomplishments

Project Management:

  • Developed and implemented group excess, flood and course of construction position statements.
  • Created underwriting guidelines and related reference materials utilizing new, enhanced approach. This approach was adopted as the corporate model for similar projects.
  • Exceptional response from underwriters and field leadership, notably in the area of streamlining and simplifying the guidelines and process to improve compliance.
  • Nominated for 2012 Star Award as a result of this initiative

Underwriting Expertise:

  • Executive level underwriting authority

Staff Development/Training

  • Launched well-received underwriting training programs


  • Improved loss ratio results through monthly profitability review meetings, trend analysis and action plan engagement of field senior directors and staff.


  • Improved key high net worth account retention through creative and effective pricing strategies.
  • Improved premium retention through creation of high net worth renewal best practices and process improvement.
Professional Experience
W.R. Berkley Corporation - High Net Worth Affluent Segment Director (Product/Personal Lines)
Towson, MD, 02/2010 - 04/2013

Exercise wide latitude in judgment in the identification and resolution of complex underwriting issues. Design, develop and implement projects and programs having broad impact on business profitability. Provide underwriting direction to field staff on risks exceeding their expertise and authority. Research, develop and design programs, products and coverages which support a competitive position. Partner with Learning and Development in creation of underwriting training programs. Competitive trend review and analysis. Create recommendations for new products, underwriting standards, product revision and pricing guidance. Perform corporate compliance audits.

Underwriting expertise in the following areas:

High Net Worth Property and Casualty

Primary and Excess Flood

High Value Collections

Layered Fine Art Collections

Excess Liability, including Group Excess Programs

Non-Admitted Business

Yacht Coverage

Key Accomplishments (see Core Accomplishments)

Willis Towers Watson - Underwriting Product Manager
Chicago, IL, 02/2005 - 02/2010

Direct development and implementation of products and programs. Coach, mentor and train staff to ensure profitable business results. Book management, including business analysis, product management and business strategy within designated territory.

Key Accomplishment:

2007 Star Award winner for initiative on special projects and value to the company as a subject matter expert on all high net worth products, pricing and capabilities.

Achieved new business growth rate of +117%, the highest regional growth percentage in the nation.

Fireman's Fund Insurance Company - National Agency Underwriting Manager
City, STATE, 08/2002 - 02/2005

Developed underwriting guidelines and internal work flow. Agency management, sales activities, improved retention and profitability for key national strategic partner agencies.

Key Accomplishment:

Played a critical role in the development of a specialized unit to handle both operations and underwriting for key strategic agents. Direct report- Senior Underwriter with oversight responsibilities for operations staff.

Fireman's Fund Insurance Company - Surplus Lines Specialist
City, STATE, 09/1999 - 08/2002

Rate adequacy and profitability for unique exposures, regulatory research, product development, work flow design for brokers and compliance audits.

Key accomplishment:

Partnered with Home Office in developing new surplus lines program. Integral in the systems development, product design and work flow of this unit. Initiated enhancements and changes to the program on an ongoing basis.

Fireman's Fund Insurance Company - Various Underwriting and Senior Underwriting Positions
City, STATE, 08/1983 - 09/1999

Property and Casualty underwriting and agency management.

Developed profitable growth and profit strategies for agency plant.

Underwriting referrals. Mentored new underwriters.

Consistent achievement of growth and profitability goals.

Key Accomplishment:

Redesigned Agency Underwriting Manager training program and served as a resource for ongoing training. Also served as backup to the Territory Underwriting Manager.

United Artist Theaters - Sixplex Theater Manager
City, STATE, 1980 - 08/1983

Employee supervision of two assistant managers and 20 hourly employees. Completed payroll, developed marketing strategies, inventory, etc.

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Resume Overview

School Attended

  • Lehigh County Community College
  • Insurance Institute Of America
  • Insurance Courses

Job Titles Held:

  • High Net Worth Affluent Segment Director (Product/Personal Lines)
  • Underwriting Product Manager
  • National Agency Underwriting Manager
  • Surplus Lines Specialist
  • Various Underwriting and Senior Underwriting Positions
  • Sixplex Theater Manager


  • Associate of Arts
  • Associate of Underwriting

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