hero team member resume example with 4+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Expected in 04/2024 Advertising | Brigham Young University, Provo, UT GPA:
Expected in 06/2018 High School Diploma | East High School , Salt Lake City, UT, GPA:
Professional Summary

Enthusiastic individual with superior skills working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin a new challenge and willing to go the extra mile to complete any task.

  • Fluent in Spanish

  • Telemarketing expertise

  • Sales expertise

  • Staff education and training

  • Training and mentoring

  • Relationship-Building

  • Organization and Time management

  • Excellent work ethic

  • Self-motivated professional

  • Teamwork


Fluent in Spanish


Telemarketing expertise


Sales expertise


Staff education and training


Training and mentoring




Organization and Time management


Excellent work ethic


Self-motivated professional



Work History
04/2020 to 08/2020 Hero Team Member Stonemor Partners | Avon, OH,

As one of the first team members of the Utah’s Health & Economic Recovery Outreach (HERO) Project, I assisted in identifying the current rate of infection in Utah during the height of the pandemic. Recognized changes in infection rates including undetected and asymptomatic cases for individuals with COVID-19 and improvements in detection rates with the goal is to help Utah’s citizens and economy return to normal in a safe and informed way. Sponsored by the Governor’s Office of Management and Budget to accurately determine how much COVID-19 has spread in Utah without testing every person in the state, I knocked door to door exercising COVID friendly guidelines on randomly selected households and facilitating voluntary web surveys to residents to better understand the rate of infection among Utah residents. The Utah COVID-19 project provided rapid information to Utah decision-makers regarding COVID-19, or coronavirus, infection rates.

11/2016 to 03/2018 Sales Representative Mark And Shelley Gardner | City, STATE,

Through my experience working at Sports Den, among other things, I was trained to understand customer needs, work well with others, leadership skills and creatively promote products. My role as an employee at Sports Den was to promote ski equipment and retail sales. I handled various duties, including inventory oversight, cash control and daily opening and closing procedures for store. I presented professional appearance at all times and assisted with product placement and visual merchandising tasks. Most of our clientele needed specific gear for their desired destination or activity. Through my work experience I cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products. Assisting customers during selection process and help choose perfect products to meet individual needs. I worked closely with my boss and managers, recommending accessories and collaborating with retailers to strengthen product exposure with optimal locations, shelf positions and signage. I addressed marketing needs of customers by creating, designing and implemented store displays, promoting sales and growth. Throughout my work experience I cultivated long-term relationships with clients and helped them achieve personal objectives.

08/2015 to 05/2019 Babysitter/Dog Pet Sitter Self-employeed | City, STATE,

As a self-employed babysitter, nanny and dog sitter I built strong, professional and lasting relationships. I handled all delegated tasks, including around the clock attention to young children and animals. Provided excellent service and attention to customers when face-to-face or through phone conversations. recognized the need for professional language and appearance. This experience has helped me learn how to communicate effectively with individuals of all ages, demographics and backgrounds. I earned a reputation for reliability and hard work.


Served a full mission for the Church of Jesus Christ of Latter-Day Saints in the Kentucky Louisville Mission. There I learned and spoke the Spanish language, bringing light and knowledge through service to the people in this specific area of Kentucky and Indiana.

Varsity and Junior Varsity captain for my high school’s Women’s Soccer team over the course of three years. Lead a strong group of girls through competitive ups and downs to the State Finals and Semi Finals.

Wrote and illustrated a children's book about math, specifically geometry. Through this process my goal was to help students better understand math from a visual perspective. My children’s book is currently in libraries across the State of Utah and available for use in elementary curriculum.

Visual Arts Sterling Scholar for East High School.

Participant in High School Model United Nations in New York representing the country of “Timore-Leste,” debating with students from all over the world, challenging ideas, seeking to understand perspectives, and pursuing solutions to find answers to the world’s problems.

Initiated specific projects to personally help the homeless community in Utah including, spearheading making meals and bringing food downtown to the homeless shelter, using my creative mind in painting a bright mural on the wall of the homeless shelter, organized a day care center at the family shelter entertaining the little children so their parents could look for a job or more permanent housing.

East High School’s Student Senate Secretary, allowing me to work directly with the student body officers in public relations, initiating more attendance and participation at school events, with greater enthusiasm for school pride.

Traveled abroad on humanitarian trips to Ghana, Africa and Guatemala, South America. While there, I participated in the building and completion of a local elementary school and conducting public health surveys for the direct use of the Ghanaian government to better the lives of residents.

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Resume Overview

School Attended

  • Brigham Young University
  • East High School

Job Titles Held:

  • Hero Team Member
  • Sales Representative
  • Babysitter/Dog Pet Sitter


  • Advertising
  • High School Diploma

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