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Heatset Operator Resume Example

Resume Score: 90%

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HEATSET OPERATOR
Career Overview

Ambitious to embark on a strategic level position in a dynamic environment, where I can utilize my professional and leadership skills to contribute towards the company's growth. I am a highly enthusiastic customer service professional with over 5 years of client interface experience. Summary of qualifications 2001Graduate of Hartselle High School with a 3.8 GPA Honors Diploma, National Honor Society, Active Member of Mu Alpha Theta Sorority, and Alpha Sigma Lambda. Conflict resolution, Complex problem solving, Strategic planning, Social media marketing, Computer Literate, Computer Proficient, and Creative Problem Solving

Core Strengths
  • I possess strong organizational skills
  • I am a active listener
  • Courteous demeanor
  • Energetic work attitude
  • Telephone inquiries specialist
  • Excellent customer service skills

  • I also have creative problem solving skills.
  • Experience with data collection, Data entry, Microsoft Excel, Microsoft Power-point, Microsoft Word and Microsoft outlook.
Accomplishments

Customer Assistance 

Worked with company systems such as live support and diligently completed all assigned tasks, working overtime as needed.


Computed Data Reports 

Provided required weekly, monthly and quarterly reports, listing sales figures and client track records.


Customer Service  

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.


Customer Interface 

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding operations with products, promotions, and orders

Work Experience
Heatset Operator, 09/2013 to 06/2015Company Name - City, State

  • Creel and doff heatset machines to keep machines running and producing defect free yarn.
  • Obtain buggies of twisted creel yarn from staging area. Creel twisted yarn package on specified creels using air splicer.
  • Re-Thread machine after breakouts, as needed. Put correct labels into cones. Doff packages of heatset yarn from winder.. Keep work area neat, orderly and safe. Report contamination, mixed threads, or other off quality to supervision immediately. Perform any other duties as specified by supervision.
Mail Processing Clerk, 10/2002 to 08/2008Company Name - City, State
  • Use machines to sort and prepare mail for distribution.
  • Hand sort letters as necessary.
  • Prepare mail to be loaded onto carrier trucks.
  • Load postal trucks and ensure parcels are packed in delivery route order.
  • Load and operate mail processing, sorting, and canceling machinery.
  • Sort and organize mail for future delivery.
  • Unload trucks after route has been completed.
  • Repair machinery.
  • Bundle, label, and route sorted mail to designated areas depending on destinations and according to established procedures and deadlines.
  • Operate computer scanning equipment, Addressograph's, mimeographs, and optical character readers.
  • Assist customers at teller windows.
  • Fix wet, spoiled, or broken packages.
  • Check items to ensure that addresses are legible and correct.
  • Place mail onto conveyors for culling and sorting.
  • Weigh parcels to determine postage.
  • Operate forklifts and trains to move mail and large boxes.
Customer Service Represenative, 11/2012 to 08/2013Company Name - City, State

Attracts potential customers by answering product and service questions; suggesting information about other products and services.

Open customer accounts by recording account information.

Maintain customer records by updating account information.

Resolve product or service problems by clarifying the customer's complaint; determine the cause of the problem; select and explaining the best solution to solve the problem; expediting correction or adjustment; follow up to ensure resolution.

Maintains financial accounts by processing customer adjustments.

Recommends potential products or services to management by collecting customer information and analyzing customer needs.

Prepares product or service reports by collecting and analyzing customer information.

Contributes to team effort by accomplishing related results as needed.

Educational Background
High School Diploma:General,May 2001Hartselle Hartselle High School 109 High School Drive - City, State

2001Graduate of Hartselle High School

3.8 GPA with Honors Diploma

National Honor Society

Bachelor of Science:Psychology/Social Services,June 2013Troy University 601 University - City, State

Active Member of Mu Alpha Theta Sorority and Alpha Sigma Lambda.

Languages

Fluent in English, (Speak and Read) and American Sign Language

Skills
  • Cash handling
  • Able to lift 50-55 pounds
  • Professional and friendly
  • Careful and active listener
  • Multi-tasking skills

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DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Hartselle Hartselle High School 109 High School Drive
  • Troy University 601 University

Job Titles Held:

  • Heatset Operator
  • Mail Processing Clerk
  • Customer Service Represenative

Degrees

  • High School Diploma : General , May 2001
    Bachelor of Science : Psychology/Social Services , June 2013

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