Health Tech Lab Admitting Resume Example Long Beach Memorial Hospital

HEALTH TECH LAB ADMITTING

Professional Summary

Skilled in admission and registration procedures, using computer admission applications and preparing ABN forms and other paperwork. Excel in interviewing prospective patients and collecting accurate information, quickly and with a personable manner. Over 10 years experience in customer service.

Core Qualifications

Computer skills
Admission and registration procedures
Patient interview proficiency
Outstanding written and verbal communication skills
Detail-oriented
Multitasking skill
Time management

Experience

12/2008 to Current

Health Tech Lab Admitting Long Beach Memorial Hospital

Obtains demographic and third party payor information necessary for admission and billing of patient accounts; compiles, verifies, analyzes, and distributes demographic, insurance, and financial information to be used by various hospital departments to assure proper compliance and prompt service to patients; assures verified data will provide accurate billing of charges and timely collection of accounts.
Provide excellent service support to ensure customer satisfaction.
I admitted over 80 accounts a day & registered over 20,000 yearly
Check patient insurance information and document them in the patient accounting system.
Identify patients with no insurance or with financial liability and refer them to the Financial Update the patient information systems and review it for accuracy according to regulatory compliance.
Prepare admission related paperwork accurately to ensure timely admission process.
Coordinate with physicians, clinic departments, and care coordinators to facilitate smooth admission process for the patients.Recovering missing information by sending a fax to the doctor's office for review so the account can be updated and faxed back with the correct information.
Making sure that the new information returned is scanned into the account to reflect any changes I have made to the account.
4 months in the Admitting CAU department when people were out on leave. The CAU department is more preregistration and obtaining authorizations before a scheduled surgery.
Covered overtime in the ER department which consists of me working in triage, pediatrics and trauma area.
Working in the ER it is important that we ask pertinent information over and over so that all information is entered in Epic correctly.
Explain the hospital policy and patient rights during registration.
ER is very fast pace so knowing how to multi-task is a must.

07/2005 to 12/2008

Medical Records Long Beach Memorial Hospital

I answered incoming calls from patients and other facilities.
I would make sure that all requests for medical records through fax were sent properly and make sure that the facility requesting document had records in a timely manner.
Gathers patient information by collecting demographic information from a variety of sources; interacting with registration areas and physicians' offices; retrieving information from automated printer.
Maintains master patient index by completing assigned portion of daily audit trail; corrects and communicates problems according to established procedures.
Initiates the medical record by creating and processing the patient care record folder.
Maintains record availability by processing charts into the department; using chart mark-off procedures; facilitating chart location activities.
Retrieved medical records by following chart-out procedures; documenting reasons charts cannot be retrieved for statistical and follow-up purposes.
Delivered charts to assigned areas of the hospital by following established routing procedures.
informed health care providers by communicating availability or unavailability of the record.
Maintain quality results by following hospital standards.
Maintain continuity of work operations by documenting and communicating actions, irregularities, and continuing needs.
Maintain patient confidence by keeping patient records information confidential.
Served the hospital community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and jcaho standards.

01/2004 to 04/2005

Collection Clerk Charter Communications

Managed account reconciliation, receivable, collection and ensured customer service Ensured deposits in log and reconciled to received checks.
Reviewed source documents and accurately computed the data Administered fee collection; ensured security guidelines and followed processes.
Corresponded with customers either over phone, by mail or in person and administered customer service and solicited billing queries.
Charging accounts for equipment not returned Removing equipment fee once it was returned Maintain write off reports.

Education

2005

Certificate: Medical Billing LBSA － Long Beach, CA

1997

Diploma Long Beach Polytechnic － Long Beach, CA

Long Beach, CA

Skills

7 years of admitting
Data entry
Communication
10+ years Customer Service
Medical Terminology
Insurance billing

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Health Tech Lab Admitting Resume Example

Resume Score: 90%