Hardworking customer service rep bringing 11 years of experience meeting customer needs via telecommuting roles. Skilled at listening to customers, meeting productivity targets and maintaining current knowledge of company offerings. Offering empathy, reliability and enthusiasm for satisfying customers. Demonstrated competencies in operating multi-line phone systems, taking orders and updating documentation. Can type approx. 55 wpm. Experience using Microsoft Excess and Word.
Patient Access Rep. Nov. 2012 - Jan. 2015
Scheduler Jan. 2015 - Apr. 2016
Certified Nursing Assistant
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