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Health Records Analyst/Front Desk Rep. /Admission Support Resume Example

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HEALTH RECORDS ANALYST/FRONT DESK REP. /ADMISSION SUPPORT
Professional Summary

JOB OBJECTIVE: Seeking a position that allows me to use my clerical, management, clinical skill and knowledge to the progression of the facility. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry].

Work History
Jackson Memorial Long Term Care Center-Health Information Management - Health Records Analyst/Front Desk Rep. /Admission SupportMiami, FL08/2015 - Current
  • Assembles and analyzes six inpatient charts per hour.
  • Processes twelve outpatient ambulatory surgery records per hour to include assembly, analysis, Create the folders; create admission packages, attaching all dictated reports and filing records.
  • Assembles and analyzes medical records within 48 hours of discharge from the nursing units.
  • Files loose reports within 24-72 hours of receipt by the department.
  • Interview patients or family member upon admission if patient can talk or sign, or get healthcare proxy to sign admission package.
  • Manages and maintains Health Information department individually when supervisor is not present.
  • Work as a team to help Unit Secretaries with paperwork and other support.
  • Correspond with other facilities with provide then with their request.
  • Provide excellent customer service overall with staff/patient and visitors.
  • Meet with patient or patient's caregiver to exchange necessary information and documentation.
  • Communicate with referring physician's office, clinical department(s), and/or other appropriate personnel.
  • Interact with physicians and ARNP about patient care plan and changes that needs to be documented.
  • Front desk switchboard operator and aid admission on admitting/discharging patient.
  • Keep my department clean need and organized.
  • Work great under pressure and able to handle difficult and stressful situations with professional composure.
  • Ability to exercise sound and independent judgment knowledge and skill in use of job appropriate technology and software applications.
Extended Life Wellness Center - Medical AssistantDania Beach, FL05/2012 - 08/2015
  • Performed administrative and certain clinical duties under the direction of physician.
  • Recorded patients' medical history, vital statistics and information such as test results in medical records.
  • Prepared treatment rooms for patient examinations, kept the rooms neat and clean.
  • Observed and recorded patient's behavior and activities.
  • Interacted with many patients that has mental/behavior analysis.
  • Reported any changed in physical, mental and emotional conditions to physician.
  • Inventoried and managed supplies in facility.
  • Explained treatment procedures, medications, diets and physicians' instructions to patients.
  • Collected other laboratory urinal analysis specimens, logged the specimens, and prepared them for testing.
  • Maintained a safety therapeutic environment for patients and staff and provided crisis intervention.
  • Managed and uphold clinics with front desk clerk when manager is not present.
  • Provide excellent customer service overall with staff/patient and visitors.
Jackson Memorial Hospital-Health Information Management - Health Records AnalystMiami, FL04/2007 - 01/2010
  • Performed advanced clerical work in medical records analysis such as located, assembled and evaluated for deficiencies records of patients discharged from assigned floors, as well as reviewed in-house charts in order to effect timely completion of records upon discharge.
  • Retrieved all medical records of patients discharged 24 to 48 hours previously as checked against the hospital discharged list and the units ADT (Admission, Discharges, Transfer) book.
  • Organized temporary folders for incomplete records.
  • Provide excellent customer service overall with staff/patient and visitors.
Skills
  • Vital Signs
  • Sterilization & Clean Office
  • Maintained Privacy & Confidentiality
  • ADMIMISTRATIVE SKILLS
  • Medical Terminology
  • Appointment Scheduling
  • Health Records Management
  • Microsoft Office
  • PowerPoint
  • Microsoft Excel
  • Reception and Phone Skills
  • Insurance Prior Authorization
  • Electronic Medical Record & Matrix Care
  • Administrative, Sound
  • Book, Statistics
  • Caregiver, Supervisor
  • Charts, Surgery
  • Clerical, Switchboard operator
  • CPR, Phone Skills
  • Crisis intervention, Vital Signs
  • Excellent customer service
  • Direction
  • Documentation
  • Filing
  • Insurance
  • Medical Terminology
  • Microsoft Excel
  • Exchange
  • Microsoft Office
  • Office
  • PowerPoint
  • Neat
  • Nursing
  • Patient care
  • Personnel
  • Processes
  • Proxy
  • Reception
  • Safety
  • Scheduling
Education
05/2019University of PhoenixMaster of Science: Health Service Administration
06/2016Barry UniversityDiploma
06/2012Fortis CollegeDiploma: Health Service Administration
05/2011Barry UniversityBachelor of Professional Studies
06/1994North Miami Senior High SchoolDiploma
  • NRCMA/National Registered Certified Medical Assistant, (Fortis College)
  • BLS/CPR Certification, (NationalCPR),
  • HIPAA Training Certification, OSHA Training Certification
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    Resume Overview

    Companies Worked For:

    • Jackson Memorial Long Term Care Center-Health Information Management
    • Extended Life Wellness Center
    • Jackson Memorial Hospital-Health Information Management

    School Attended

    • University of Phoenix
    • Barry University
    • Fortis College
    • North Miami Senior High School

    Job Titles Held:

    • Health Records Analyst/Front Desk Rep. /Admission Support
    • Medical Assistant
    • Health Records Analyst

    Degrees

    • Master of Science : Health Service Administration
      Diploma
      Diploma : Health Service Administration
      Bachelor of Professional Studies
      Diploma
      NRCMA/National Registered Certified Medical Assistant, (Fortis College)BLS/CPR Certification, (NationalCPR),HIPAA Training Certification, OSHA Training Certification

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