Versatile office manager or assistant with exceptional communication and multi-tasking ability as well as pristine record for providing high-quality customer service in fast-paced, high stress environments. Proficient in Microsoft Office and Adobe acrobat as well as other internet applications.
Joeys supreme pizza - Head Waitress/ManagerOkeechobee, FL08/2018 - 03/2019
Day shift head waitress in casual family diner
Managed the entire dining room at capacity of 68 people myself
Responsible for opening up dining area daily
Coordinate schedules of other wait staff to ensure proper coverage day/night
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables
Closely monitored restaurant traffic across special days and seasons and designed schedules to optimize coverage and menu options
LMH Civil Construction - Off Road Dump Truck DriverOkeechobee, FL07/2017 - 03/2018
Main job duty was to transport loads from one designated point to another
Calculate number of loads daily and from which point picked up and delivered
Managed "daily inspection log" of routine and scheduled maintenance on truck everyday, pre and post load haul
Use time managing skills and problem solving daily to deliver loads in timely and fashionable manner
OSHA 10 hour hazard recognition training for construction industry
Roland Martin's Marina and Resort - Administrative AssistantClewiston, FL08/2004 - 04/2017
Daily job duties included variety of clerical, administrative and communicative tasks
Marina & resort offered guided fishing trips, rental boats, motel/condo/bungalow trailer accommodations, as well as transient over-night dockage for boats up to 127 ft. In addition to the resort, is Tiki bar, Galley Grill, and The Marine Center
Responsible for anticipating needs of others in order to ensure their seamless and positive experience at the resort; making reservations, making sales calls, make it happen
Handle anything asked by owner or general manager, manage owners rental properties, order supplies for office and maintenance, cover shifts for sick or open shifts, expedite food orders for restaurant on site, contact potential guests working out of town to offer short term housing, inspect rooms prior to guests arrival, handle "high" security clients including past speaker of house, represent marina at fairs or festivals, etc
In addition to such large role, also picked up few shifts day or night as bartender /server for resorts famous Tiki Bar
Would organize retail as it came in including pricing and inventory, reordering and attending clothing surf shows for new merchandise
Wore many hats and was manager for several different departments in resort
Efficient and strive to be asset to employer in any way available
Hosting or over seeing meetings and banquets for bass clubs, yacht clubs or any type of event marina
Made sure menu was set, ordered, prepared and satisfactory to customers needs/desire
My duties in this position included managing customer accounts for business ads, new business testimonials, deliver paper to individual new business customers once a week, cold call for potential advertising business.
I was assistant to a sales rep that was over the advertisement in this paper for three cities around the lake. Clewiston, Moore Haven, and Belle Glade.
This job was very exciting and fast paced.
I would drive around, sometimes call or stop by and present potential customers with information regarding advertising in the newspaper.
Delivered high level of assistance by locating new potential clients and keeping up with current clients needs.
This position also held many clerical/administrative duties daily.
Dump Truck, Billing, Receptionist, Outlook, Administrative Assistant, Scheduling, Microsoft Word, Time
Management, Microsoft Office, Powerpoint, Clerical, Organizational Skills, Quickbooks, Data Entry
Customer and client relations
Social media knowledge
Clewiston High SchoolClewiston, FLHigh school: GeneralFuture Business Leaders of America
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Companies Worked For:
Joeys supreme pizza
LMH Civil Construction
Roland Martin's Marina and Resort
Clewiston High School
University of Phoenix
Job Titles Held:
Off Road Dump Truck Driver
High school : General Psychology
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