Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

National Board-Certified (NBHWC) Health & Wellness Coach, Wellcoaches' Certified Health & Wellness Coach, Certified Personal Trainer, and Clinical Recruiter with over eight years of experience providing evidence-based health coaching, coach management, and full-scale Clinical Recruiting of healthcare professionals.

  • Self-motivated
  • Strong verbal communication
  • Excellent coaching skills
  • Experience coaching in Chronic Disease Management, including diabetes, hypertension, hyperlipidemia, women's health, weight loss and smoking cessation.
  • Extremely organized - one of my top strengths!
  • Experience in a start-up company environment - able to juggle multiple projects simultaneously and wear many hats!
Work History
03/2021 to 06/2021
Head of Coaching Department Evans Distribution Company Melvindale, MI,
  • Built a standardized coaching framework
  • Built standard operating procedures for common coaching scenarios
  • Defined scope of coaching practice for Goodpath
  • Informed coaching theories and practices for coaching operations and product development
  • Applied strategies to improve member engagement
  • Coached Goodpath members around Sleep, IBS & Back Pain
  • Part-time, temporary consulting position
10/2018 to 10/2020
Clinical Recruiter - Remote Vida Health, Inc. City, STATE,
  • Responsible for sourcing (both passive & active applicants), recruiting, interviewing, hiring, on-boarding, and training any new employee who works on the Vida coaching platform, including Health Caches, Mental Health Therapists, Registered Dietitians, Certified Diabetes Educators, Registered Nurses, & other healthcare professionals.
  • Developed and employed industry networks to acquire up-to-date and relevant applicant sources.
  • Interviewed and onboarded over 400 providers since taking on recruiting duties in Lead Coach and Clinical Recruiter roles.
  • Engaged in ongoing communication with applicants - answered questions, related timelines for hiring, etc.
  • Collaborated with various departments to define job qualifications.
  • Completed license & certificate verification and background checks for all new hires.
  • Created job listings for various roles within the organization.
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
  • Utilized several ATS's, including JobScore, Lever, & Google Hire.
  • Worked directly with various departments within the company to determine hiring needs and to establish protocols for advanced interviewing.
  • Continued to organize & lead Coaching Workshops biweekly.
  • Provided health coaching for a small group of legacy clients.
08/2014 to 10/2018
Lead Coach/Health Coach - Remote Vida Health, Inc City, STATE,

Lead Coach Duties

  • Managed a team of 20 health coaches.
  • Monitored coaches’ performance on key metrics relevant to Vida’s standards.
  • Mentored and supported coaches whose performance did not meet expectations.
  • Audited each coach’s cases weekly against a set of standards.
  • Conducted twice-monthly meetings to inform coaches about updates in the company.
  • Acted as a Clinical Recruiter while in the lead coach position. Sourced, recruited, interviewed, onboarded and trained new coaches and healthcare providers.
  • Completed mock coaching calls for new coach applicants.
  • Led various projects for the coaching department which included but were not limited to scheduling, customer service, ongoing updates for coaches, creating content and other protocols and documents for new coaches.
  • Participated in team planning meetings and meetings regarding the development and testing of features that will directly impact the health coaching team.
  • Attended weekly coach lead meetings to discuss department details.

Health Coach Duties

  • Utilized evidence-based coaching skills and SMART goal-setting with clientss around nutrition; physical activity; stress management; sleep hygiene; chronic disease management, especially diabetes, hypertension and hyperlipidemia; women's health issues, and tobacco cessation.
  • Used multiple behavior-change interventions, including Motivational Interviewing, Trans-Theoretical Model, Appreciative Inquiry, and active listening to help facilitate behavior change.
  • Managed time to ensure that appointments are kept and appropriate follow-up is completed in a timely manner.
  • Monitored and provided feedback on members’ daily metrics to encourage behavior change.
  • Maintained thorough confidential records of all telephonic sessions with clients in accordance with HIPPA requirements.
  • Worked with a large number of clients - more than 150 at a time on average in my role as health coach.
03/2012 to 07/2014
Owner Operator Optimum Wellness Coaching City, STATE,
  • Used evidence-based coaching skills, including SMART goal setting.
  • Assisted with problem-solving and setting health-related goals in the areas of nutrition, exercise prescription, stress management, and chronic disease management.
  • Collaborated with clients to develop and implement effective strategies to reach those goals.
  • Created and updated a website that featured health and wellness education.
  • Responsible for accounting procedures, marketing, and advertising.
Expected in
Capella University - Minneapolis, Minnesota

I completed 65 hours within the Graduate-level Mental Health Counseling and Career Counseling programs at Capella, along with two intensive residencies in Mental Health Counseling. Courses completed included: Human Development & Behavior, Professional & Scientific Ethics, Assessment, Tests & Measures; Theories of Personality, Life Planning & Career Development, Career Counseling Methods, Group Counseling & Psychotherapy, and two Residencies (one in Mental Health Counseling and one Career Counseling).

  • Graduated summa cum laude - 4.0 GPA
  • Dean's List
  • Member of Mental Health Counseling Honor Society - Chi Sigma Iota
Expected in
Bachelor of Arts: English Literature
Avila College - Kansas City,
  • Graduated summa cum laude - 4.0 GPA
  • Dean's List 1991
  • Received U.S. President Honorary Scholarship
  • Wellcoaches Certified Health & Wellness Coach (since 2014)
  • National Board for Health & Wellness Coaching (NBHWC) Certification - (since 2017)
  • American College of Sports Medicine (ACSM )Certified Personal Trainer (since 2015)
  • American College of Exercise (ACE) Weight Management Specialist (since 2016)
  • American Fitness Professionals Association (AFPA) Nutrition & Wellness Consultant (since 2015)
  • Nationally-Certified Massage Therapist (since 1995)
  • ReadyMinds Distance Credentialed Counselor (DCC) Training Certificate, NBCC ACEP #5949 (since 2012)
  • MBTI Certified Practitioner (since 2014)

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School Attended

  • Capella University
  • Avila College

Job Titles Held:

  • Head of Coaching Department
  • Clinical Recruiter - Remote
  • Lead Coach/Health Coach - Remote
  • Owner Operator


  • Bachelor of Arts

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