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head of business development north america resume example with 20+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Driven Business Professional with career history in multi-state distributed businesses and proven skill in hiring, developing and retaining high-performance teams. Motivating leader with strengths in building strategic relationships to support key business initiatives. Highly skilled in change management, management transition and capital management. Offering excellent interpersonal and communication skills and experience managing matrixed organizations.

Skills
  • Business Development and Planning
  • Goals and Performance
  • Personnel Management
  • Revenue and Profit Maximization
  • Process Improvement
  • Production Leadership
  • Capital Management
  • Promotional Events
Work History
06/2021 to 02/2023 Head of Business Development, North America Trinity Health Corporation | Walker, MI,
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Collaborated with sales and marketing departments to support client acquisition.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Contributed to industry events and trade shows to showcase products and gather industry intelligence.
  • Communicated directly with customers and partners to build strong business networks and relationships.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Collaborated cross-functionally with headquarters, regional and other teams globally to maintain consistent message and experience.
10/2018 to 06/2021 General Manager, Sales Krosaki USA | City, STATE,
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Analyzed market trends and competitor activities to create competitive advantages.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
08/2010 to 09/2018 General Manager, Manufacturing & Sales Krosaki Magnesita Refractories | City, STATE,
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Leveraged business automation and inventory management tools to facilitate material requirements planning, inventory control and proper accounting.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed budget implementations, employee evaluations, and contract details.
  • Conducted performance tests and quality assurance tests of goods to meet product certification requirements.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Reviewed demand forecasts to determine realistic production approach and manage inventory comprehensively.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Planned, monitored and executed capital expenditure plan.
05/2000 to 07/2010 Operations Manager Magnesita Refractories | City, STATE,
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Devised processes to boost long-term business success and increase profit levels.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Analyzed and reported on key performance metrics to senior management.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Education
Expected in to to High School Diploma | New Oxford Senior High School, New Oxford, PA GPA:

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Resume Overview

School Attended

  • New Oxford Senior High School

Job Titles Held:

  • Head of Business Development, North America
  • General Manager, Sales
  • General Manager, Manufacturing & Sales
  • Operations Manager

Degrees

  • High School Diploma

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