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head cake decorator owner operator resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Talented Cake Decorator with 40 years of experience in baking industry. Dedicated to creating unique and creative designs. Effective communicator, motivated and innovative. Extensive knowledge of baking techniques and raw materials. Highly-skilled icing techniques and color mixing. Friendly professional dedicated to building positive rapport with customers. Quick learner and active listener. Calm under pressure with success in working within collaborative and self-motivated environments. Excellent time management and organizational skills. Focused on attention to detail and schedule.

Well versed in proper function and maintenance of utensils and equipment. Committed to excellent customer service.

Skills
  • Dough Preparation and Baking
  • Cake and Pastry Decorations
  • Problem Anticipation and Resolution
  • Reliable and Responsible
Education
Suffolk County Community College Selden, NY Expected in 02/2011 No Degree : General Studies - GPA :
  • Class Rank: 3.8
  • Continuing education in General Studies
  • Relevant Coursework Completed: 1st Semester
Sachem High School North Ronkonkoma, NY Expected in 06/1975 High School Diploma : - GPA :
Work History
Ace Hardware - Head Cake Decorator/Owner/Operator
Shelton, WA, 03/2011 - 08/2021
  • Fulfilled custom cake and decoration orders.
  • Decorated cakes according to customer requests and themes.
  • Operated cash register and handled cash, credit card and check transactions.
  • Worked with clients to design custom cake decorations.
  • Worked with customers to define cake vision based on color, theme, size and price.
  • Tracked cake sales and productions processes.
  • Scheduled bakery employees and assigned work to decorators.
  • Used variety of baking and decorating tools such as mixers, carving tools and confectionery products.
  • Weighed, boxed and wrapped bakery products.
  • Handled phone calls regarding inquiries, cancelled orders and ordering conflicts.
  • Managed material inventory and ordered new materials when needed.
  • Precisely arranged display cases throughout workday to highlight finished products.
  • Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
  • Followed daily opening and closing procedures of brick and mortar bakery location.
  • Verified accuracy of orders while meeting strict deadlines on producing completed products.
  • Recorded and maintained accurate supplies lists for clients' projects.
  • Decorated assorted pastries and cakes quickly and precisely by organizing and prioritizing each task.
  • Designed specialty cakes for custom events including weddings, birthdays and graduations.
  • Prepared special creams and frostings for cakes and other dessert specialties.
Michaels Arts And Crafts - Front End Supervisor
City, STATE, 02/2007 - 02/2009
  • Trained team members in successful strategies to meet operational and sales targets.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Managed customer service duties by greeting over 200 customers daily and informing customers about products.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Completed stockroom tasks by leading stock team, receiving and unpacking merchandise and placing all products out on sales floor.
  • Compiled and maintained monetary and non-monetary reports and records.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Maintained transaction security by verifying payment cards against identification.
  • Monitored cash drawers in 6 checkout stations to verify adequate cash supply.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
S. & L. Prestano Bakery Inc. - Baker/Cake Decorator/Business Owner
City, STATE, 03/1983 - 01/1991
  • Prepared special creams and frostings for cakes and other dessert specialties.
  • Handled phone calls regarding inquiries, cancelled orders and ordering conflicts.
  • Verified accuracy of orders while meeting strict deadlines on producing completed products.
  • Used variety of baking and decorating tools such as mixers, carving tools and confectionery products.
  • Followed daily opening and closing procedures of brick and mortar bakery location.
  • Operated cash register and handled cash, credit card and check transactions.
  • Weighed, boxed and wrapped bakery products.
  • Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
  • Decorated Italian pastries and cakes quickly and precisely by organizing and prioritizing each task.
  • Precisely arranged display cases throughout workday to highlight finished products.
  • Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.

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Resume Overview

School Attended

  • Suffolk County Community College
  • Sachem High School North

Job Titles Held:

  • Head Cake Decorator/Owner/Operator
  • Front End Supervisor
  • Baker/Cake Decorator/Business Owner

Degrees

  • No Degree
  • High School Diploma

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