Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary
Barista knowledgeable in all aspects of coffee shop operations including impeccable customer service, staff management, supply ordering and creating a warm, welcoming environment.
  • Professional demeanor
  • Exceptional customer service
  • Foam art
  • Opening and closing duties
  • Strong communication skills
  • Highly organized
  • Quick learner
  • Flexible schedule
  • Excellent memory
  • Highly observant
  • Computer proficient
  • Employee training
  • Culturally sensitive
  • Smoothie making
  • Friendly and outgoing
  • Cash handling
Work History
09/2014 to Current
Head Barista Bluestone Lane Montauk, NY,
  • Made and served 50+ café beverages per day with speed, quality and consistency.
  • Memorized recipes for 70+ specialty coffee beverages and seasonal offerings.
  • Advised customers on whole bean and bulk tea purchases, detailing origin, flavor and pairing recommendations.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Prioritized drink requests while managing interruptions.
  • Increased sales of seasonal beverages by 50% with special displays and promotions.
  • Developed and demonstrated skillful and creative latte art to engage customers.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Accurately took to-go and special orders via phone.
  • Conducted successful cash audits at the end of each shift.
  • Engendered customer loyalty by remembering personal preferences and allergy information.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Maintained regular and consistent attendance and punctuality.
  • Controlled line and crowd with quick, efficient service.
  • Educated coworkers and customers about new products.
  • Set and achieved goals for professional development, including mastering the perfect cappuccino
  • Served individually made coffee drinks to over 50+ customers daily.

Expected in 2015
High School Diploma:
Bayonne Claire Home School - Bayonne, NJ
Being a homeschooled student, I had to learn to be an independent person. I made my schedule for my everyday schoolwork, and finished my studies so early that I was able to start college a year early. It is that desire to push myself and thrive in difficult situations that makes me an excellent employee.
Expected in Current
Associate of Arts: Psychology
Hudson County Community College - Jersey City, NJ
  • Promoted to Lead Barista after 10 months
  • 4.0 cumulative GPA 
  • Honors Student

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Resume Overview

School Attended

  • Bayonne Claire Home School
  • Hudson County Community College

Job Titles Held:

  • Head Barista


  • High School Diploma
  • Associate of Arts

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