Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Barista knowledgeable in all aspects of coffee shop operations including impeccable customer service, staff management, supply ordering and creating a warm, welcoming environment.
Skills
Professional demeanor
Exceptional customer service
Foam art
Opening and closing duties
Strong communication skills
Highly organized
Quick learner
Flexible schedule
Excellent memory
Highly observant
Computer proficient
Employee training
Culturally sensitive
Smoothie making
Friendly and outgoing
Cash handling
Work History
09/2014 to Current
Head BaristaBluestone Lane – Montauk, NY,
Made and served 50+ café beverages per day with speed, quality and consistency.
Memorized recipes for 70+ specialty coffee beverages and seasonal offerings.
Advised customers on whole bean and bulk tea purchases, detailing origin, flavor and pairing recommendations.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
Prioritized drink requests while managing interruptions.
Increased sales of seasonal beverages by 50% with special displays and promotions.
Developed and demonstrated skillful and creative latte art to engage customers.
Cleaned counters, machines, utensils and seating areas daily.
Accurately took to-go and special orders via phone.
Conducted successful cash audits at the end of each shift.
Engendered customer loyalty by remembering personal preferences and allergy information.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Maintained regular and consistent attendance and punctuality.
Controlled line and crowd with quick, efficient service.
Educated coworkers and customers about new products.
Set and achieved goals for professional development, including mastering the perfect cappuccino
Served individually made coffee drinks to over 50+ customers daily.
Education
Expected in 2015
High School Diploma: Bayonne Claire Home School - Bayonne, NJ GPA: Being a homeschooled student, I had to learn to be an independent person. I made my schedule for my everyday schoolwork, and finished my studies so early that I was able to start college a year early. It is that desire to push myself and thrive in difficult situations that makes me an excellent employee.
Expected in Current
Associate of Arts: Psychology Hudson County Community College - Jersey City, NJ GPA:
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