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haul truck operator resume example with 7 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Adept at engaging customers and providing exemplary service or product assistance. Reliable and efficient in management of retail transactions. Prepared to bring strong communication and customer service to rewarding new Energy Specialist- Call Centre opportunity.

Skills
  • Logistics
  • Customer Relations
  • Customer Inquiries
  • Meeting time sensitive deadlines
  • Data Entry
  • Document Management
  • Team Building
Experience
05/2021 to Current
Haul Truck Operator Kinross Gold Elko, NV,
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Maintained constant telephone or radio contact with dispatch center for instructions.
  • Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
  • Inspected and maintained vehicle supplies and equipment to ensure vehicles remain in proper working condition.
  • Observed driving regulations and safety procedures, maintaining excellent safe driving record.
  • Worked well with dispatchers to communicate route and schedule changes.
  • Maintained strict compliance with safety rules for passenger and driver protection.
  • Maintained ongoing communications with Dispatch operations center to keep teammates informed.
  • Managed unexpected emergencies and route changes with calm and professionalism.
  • Referencing and implementing site safe operating procedures within daily operations.
  • Analyzing all work areas to create a safe working environment using personal risk assessment.
07/2020 to 05/2021
Bar and Restaurant Attendant Ukpeagvik Inupiat Corporation Kaktovik, AK,
  • Maintained clean, safe working area in compliance with company policies.
  • Processed payments via cash, credit card and gift card and returned accurate coin and bills.
  • Addressed guest concerns and complaints quickly and thoroughly to promote satisfaction.
  • Delivered exceptional guest service with friendly and helpful attitude.
  • Answered guest questions regarding ingredients, preparation methods and allergens.
  • Rolled silverware, restocked dishes and filled condiments during less busy periods.
  • Checked customer identification for age prior to selling alcoholic beverages.
  • Inspected dishes for quality and appearance before delivery to customers.
  • Effectively multitasked within fast-paced environment.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Greeted guests with friendliness and professionalism.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Resolved guest complaints to maintain complete customer satisfaction.
  • Participated in ongoing training to enhance job skills and knowledge.
  • Asked customers about meals to assess satisfaction and collect vital feedback.
  • Stocked displays with new and transferred merchandise.
  • Greeted frequent visitors by name and explained new promotions.
05/2018 to 01/2020
Car Rental Agent Price Chopper Norwich, NY,
  • Managed fleet organization and created allocation manifests ranging from Sunshine coast to Northern NSW
  • Established and maintained customer rapport with regular clients.
  • Worked with a number of programs such as Microsoft Word, Microsoft Excel, Jonday Holdings rental booking system, Gmail and Internal Australian wide communication.
  • Maintained composure and professionalism in high pressure and time sensitive situations.
  • Maintained customer confidentiality as per company policy.
  • Connected with customers to provide assistance and collect feedback to optimize operations.
  • Processed rentals and collected associated payments.
  • Drafted contracts, explained terms to customers and acquired signatures.
  • Resolved customers' complaints regarding products or services.
  • Responded effectively to customer questions and inquiries and provided information regarding products.
  • Reviewed daily sales transactions and analyzed for errors.
  • Delivered updated and accurate information in response to guest inquiries.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Identified needs of customers promptly and efficiently.
  • Planned and completed group projects, working smoothly with others.
01/2016 to 05/2018
Bakery Manager Woolworths City, STATE,
  • Scheduled employees to keep bakery shifts well-staffed for peak times and holidays.
  • Checked freshness of bakery goods and food in bakery, removing and disposing of stale or outdated items.
  • Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
  • Implemented and executed merchandising programs to maintain and increase sales.
  • Trained new bakery employees to use POS system to document orders, process payments and check progress for customers.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Directed and supervised staff performance.
  • Used Point of Sale register system to complete transactions.
  • Identified appropriate solutions to minimize issues and quickly solve problems.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Managed daily operations, client relations and IT.
Education and Training
Expected in 11/2015 to to
High School Diploma:
Biloela State High School - Biloela, QLD
GPA:
Accomplishments
  • Completed Coal board medical and Standard 11
  • RSA
  • RSG

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Resume Overview

School Attended

  • Biloela State High School

Job Titles Held:

  • Haul Truck Operator
  • Bar and Restaurant Attendant
  • Car Rental Agent
  • Bakery Manager

Degrees

  • High School Diploma

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