LiveCareer-Resume

hair salon manager resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Skills
  • Pricing Structures
  • Customer Relationship Management
  • Employee Recruiting
  • POS Inventory System Operation
  • Employee Retention
  • Operational Systems
  • Financial Transactions
  • Revenue Growth
  • Operating Budget
  • Social Media Platforms
  • Cost Control
  • Disciplinary Action
  • Weekly Payroll
  • POS Software
  • Loss Prevention Strategies
  • Compliance Requirements
Work History
Hair Salon Manager, 02/2015 - Current
Sport Clips Saint Clairsville, OH,
  • Oversaw salon employee performance, facility cleanliness and sales.
  • Worked to continuously increase salon business through effective sales, service and operations policies.
  • Controlled inventory by tracking expenses, purchases and shelf stock.
  • Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
  • Cut and styled hair for both male and female customers of all ages according to individual preferences and latest styles.
  • Scheduled employees to maintain adequate coverage during business hours.
  • Coached and trained employees to optimize performance and achieve demanding business objectives.
  • Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
Salon Coordinator/Senior Stylist, 06/2013 - 11/2016
Vetco Clinics Colleyville, TX,
  • Managed salon's master calendar to organize customer appointments, employee schedules and special events.
  • Greeted patrons upon arrival at salon, offering prompt, courteous service.
  • Upsold salon products and services to customers through effective communication and successful marketing methods.
  • Handled all payments and refunds, making sure that charges and correct tax were applied.
  • Controlled inventory by tracking expenses, purchases and shelf stock.
  • Cut and styled hair for both male and female customers of all ages according to individual preferences and latest styles.
  • Set and optimized schedules to meet coverage needs and effectively align employee strengths with business needs.
  • Provided staff coaching, mentoring and consultation to enhance performance and professional development.
  • Devised processes to boost long-term business success and increase profit levels.
  • Oversaw and handled business finances, cash flow, overall business transactions, banking and accounting procedures.
  • Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory and delegating tasks.
  • Scheduled employees to maintain adequate coverage during business hours.
Grooming Salon Manager, 10/2012 - 06/2013
Americare Group Des Moines, IA,
  • Aligned grooming services with brand promise for quality and customer care.
  • Coordinated maintenance of clippers, blades and other hand tools required for grooming services.
  • Recruited and trained staff to offer grooming services for diverse animals.
  • Managed and maintained health, welfare and proper care of animals.
  • Ordered supplies for forecasted grooming demands.
  • Delegated workplace responsibility to appropriate staff.
  • Educated service personnel on company policy and procedure.
  • Initiated workplace improvement programs for increased service efficiency.
  • Evaluated employee performance through close observation and performance rubrics.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Accounting Manager, 04/2001 - 05/2011
Halifax Inc. City, STATE,
  • Prepared monthly reports for payment and account reconciliations and financial statements.
  • Reduced liabilities by accurately managing tax statements, mailings, journal entries, payments and transfers.
  • Prepared internal and regulatory financial reports, balance sheets and income statements.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
  • Improved overall financial reporting by streamlining control processes and reporting structures.
  • Oversaw new business development and customer servicing.
  • Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs.
  • Produced reports outlining financial data to assist management with making strategic plans and operational decisions.
  • Mitigated accounting risks through identification and improvement of process inefficiencies.
  • Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
  • Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
  • Managed journal entries, collection efforts, reconciliations and payroll processing.
  • Managed banking reconciliations and monthly balance sheet statements.
  • Completed bi-weekly payroll for company employees.
Education
Pennsylvania Cosmetology License: Cosmetology Education, Expected in 10/1990
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Gordon Phillips School of Beauty Culture - East Norriton, PA,
GPA:
Status -

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Resume Overview

School Attended

  • Gordon Phillips School of Beauty Culture

Job Titles Held:

  • Hair Salon Manager
  • Salon Coordinator/Senior Stylist
  • Grooming Salon Manager
  • Accounting Manager

Degrees

  • Pennsylvania Cosmetology License

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