LiveCareer-Resume

hair salon manager resume example with 12+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Friendly, professional, down to earth and always ready to get the job done! Over achiever and self disciplined as I do indeed pay fine attention to detail. I’ll always go above and beyond what’s expected of me. In a team or flying solo, busy or slow we will get it done!

Skills
  • Employee hiring and retention
  • Security measures
  • Budget administration
  • Staff collaboration
  • Strategic planning
  • Problem-solving skills
  • Staff motivator
  • Business Development
  • Relationship/team building
  • Diverse hairstyles
  • Commitment to quality and service
  • Time management
  • Accurate money handling
  • Employee Development
  • Decision-making skills
  • Inventory controls
  • Profit enhancement
  • Fashion familiarity
Work History
Hair Salon Manager, 09/2017 - 09/2020
Hair Cuttery Prince Frederick, MD,
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Maintained general appointment calendar and set shift schedules.
  • Conferred with customers to assess requirements and recommend specific services.
  • Utilized social media accounts and strategic marketing initiatives to promote business and build revenue by Number%.
  • Maintained organization of salon and cleanliness of each station with regular cleaning and floor sweeping.
  • Maintained excellent customer service standards to win customer loyalty and retention and build customer base by Number%.
  • Managed cash flow, business transactions, banking and accounting processes.
  • Analyzed patrons' hair and physical features to determine and recommend beauty treatments and hairstyles.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Recorded weekly supply and inventory needs and made regular orders worth $Amount.
  • Worked to continuously increase salon business through effective sales, service and operations policies.
  • Networked at various industry events to promote business.
  • Oversaw and handled business finances, cash flow, overall business transactions, banking and accounting procedures.
  • Sourced high-quality and trending hair care products for salon, placing orders with suppliers.
  • Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory and delegating tasks.
  • Answered over Number phone calls and emails per day by taking detailed messages and relaying messages to appropriate personnel.
  • Cross-sold and up-sold new haircare products, increasing earnings Number% per month.
  • Set and optimized schedules to meet coverage needs and effectively align employee strengths with business needs.
  • Oversaw salon employee performance, facility cleanliness and sales.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Achieved personal sales goals by upselling products to meet individual needs.
  • Promoted business through marketing initiatives and use of social media.
  • Devised processes to boost long-term business success and increase profit levels.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Directed marketing initiatives that increased business by Number%.
  • Handled employee scheduling and coverage needs during business hours.
  • Consistently received positive feedback from guests on performance reviews.
  • Grew repeat client base by Number% through effective marketing and customer service.
  • Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
  • Organized promotions to boost Product or Service sales, achieving Number% growth in revenues.
  • Coached and trained employees to optimize performance and achieve demanding business objectives.
  • Established long-term client relationships, increasing sales Number% while developing additional opportunities through networking and referrals.
  • Provided staff coaching, mentoring and consultation to enhance performance and professional development.
  • Met with customers to discuss upcoming events and style requirements.
  • Cut and styled hair for both male and female customers of all ages according to individual preferences and latest styles.
  • Controlled inventory by tracking expenses, purchases and shelf stock.
  • Recruited, trained and supervised Number employees.
  • Scheduled employees to maintain adequate coverage during business hours.

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Salon Manager, 06/2012 - 04/2016
Roosters Men's Grooming Center Aurora, CO,
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Scheduled employees to maintain adequate coverage during business hours.
  • Met with customers to discuss upcoming events and style requirements.
  • Directed marketing initiatives that increased business by Number%.
  • Controlled inventory by tracking expenses, purchases and shelf stock.
  • Analyzed patrons' hair and physical features to determine and recommend beauty treatments and hairstyles.
  • Organized promotions to boost Product or Service sales, achieving Number% growth in revenues.
  • Answered over Number phone calls and emails per day by taking detailed messages and relaying messages to appropriate personnel.
  • Recruited, trained and supervised Number employees.
  • Maintained organization of salon and cleanliness of each station with regular cleaning and floor sweeping.
  • Maintained excellent customer service standards to win customer loyalty and retention and build customer base by Number%.
  • Maintained general appointment calendar and set shift schedules.
  • Devised processes to boost long-term business success and increase profit levels.
  • Achieved personal sales goals by upselling products to meet individual needs.
  • Grew repeat client base by Number% through effective marketing and customer service.
  • Oversaw and handled business finances, cash flow, overall business transactions, banking and accounting procedures.
  • Oversaw salon employee performance, facility cleanliness and sales.
  • Utilized social media accounts and strategic marketing initiatives to promote business and build revenue by Number%.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Managed cash flow, business transactions, banking and accounting processes.
  • Cross-sold and up-sold new haircare products, increasing earnings Number% per month.
  • Networked at various industry events to promote business.
  • Sourced high-quality and trending hair care products for salon, placing orders with suppliers.
  • Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
  • Handled employee scheduling and coverage needs during business hours.
  • Recorded weekly supply and inventory needs and made regular orders worth $Amount.
  • Removed outdated policies and modernized structure.
  • Established long-term client relationships, increasing sales Number% while developing additional opportunities through networking and referrals.
  • Cut and styled hair for both male and female customers of all ages according to individual preferences and latest styles.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Conferred with customers to assess requirements and recommend specific services.
  • Worked to continuously increase salon business through effective sales, service and operations policies.
  • Set and optimized schedules to meet coverage needs and effectively align employee strengths with business needs.
  • Coached and trained employees to optimize performance and achieve demanding business objectives.
  • Provided staff coaching, mentoring and consultation to enhance performance and professional development.
  • Consistently received positive feedback from guests on performance reviews.
  • Promoted business through marketing initiatives and use of social media.
  • Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
  • Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory and delegating tasks.
Stylist, 01/2006 - 04/2011
Qurate Retail Group Toledo, OH,
  • Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
  • Prepared items for photo shoots by removing tags, buffing surfaces and arranging layouts.
  • Recorded client payments and payment information daily with Number% accuracy rate.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Handled payment transactions using Software to maintain accuracy and payment processes.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Designed individualized plans to assist customers in healing damaged or dry hair.
  • Worked with men, women and children to complete Service on daily basis.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Increased sales Number% by analyzing customer hair care needs and recommending courses of action to boost sales.
  • Sourced materials and props for photo shoots to enhance products and appearance of subjects.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Worked on Number customers daily while maintaining distinguished cleanliness and organization of work areas.
  • Effectively designed and styled displays for Product to increase sales by Number%.
  • Represented desired product features in shoots to enhance appearance and improve consumer purchasing numbers.
  • Organized sales area and work station to showcase products and boost sales.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Assessed customer hair texture, treatment history and desired outcome to determine services required.
  • Processed payments, entering sales in register for prompt customer service.
  • Updated customer service standards to increase number of return customers and overall company profits Number%.
Education
: , Expected in 06/1994
-
Glens Falls Senior High School - Glens Falls, NY
GPA:
Status -
License : Cosmetology, Expected in 02/2003
-
Austin Beauty School - Albany, NY ,
GPA:
Status -

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Resume Overview

School Attended

  • Glens Falls Senior High School
  • Austin Beauty School

Job Titles Held:

  • Hair Salon Manager
  • Salon Manager
  • Stylist

Degrees

  • License

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