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Hair loss specialist EXT / Xstrands Resume Example

Resume Score: 65%

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HAIR LOSS SPECIALIST EXT / XSTRANDS
Summary
Outgoing and people-oriented Hair Stylist who effectively develops lasting professional relationships with clients. Who is responsible and very detail focused, an excellent listener and communicator. Works hard to make each client's experience a positive one. Has demonstrated techniques and skills for four years in hair restoration and treatments to strengthen hair to many satisfied clients. Has also demonstrated strong educational skills and effective tools for fellow stylist and clients.
Highlights
Advanced skills:
  • Friendly and upbeat
  • Relationship/team building
  • Commitment to quality and service
  • Strong communication skills
  • Staff motivator
  • Inventory control
  • Trend expert
  • Strong leader
  • Bilingual
  • Detail and result oriented
  • Virginia Licensed Cosmetologist since 2006
  • Highly motivated
  • Self-starter
  • Lesson planning
  • Schedule management
  • Organized
  • Hair care maintenance
  • Specialty training of hair loss prevention and hair restoration 
  • Vast knowledge of the beauty industry technical and business side
  • Ability to educate clients about care of hair and prevention of damage 
Accomplishments
  • Employee of the month 
  • Has made $1000 retail club several times 
  • Helped in keeping or saving clients
  • High retention in ext clients
  • Lead monthly meeting to keep managers and client relationship manager updated on clients results and statuses.
  • Has taught several workshops
  • Aided salon through many difficult situations and with that I have network and created relationships with many higher ups.
  • Certified in all hair restoration services including xtrands, bio matrix and hair loss prevention. While still servicing clients with hair cuts and colors.
  • Certified hair loss expert
  • Has helped lead staff through many manager turn over and short staffing successfully.
Experience
Hair loss specialist EXT / Xstrands
Richmond, Va
Hair Club/Aug 2012 to Current
​​Achieved high customer satisfaction for education and provided clients with a natural yet stylish hair style in hair restoration. Collaborated with the Managing Director and the Client Relationship Manager to ensure the delivery of efficient, high-quality service. Enhanced company reputation by developing relationships with clients and always checking on them at their visits. Successfully attended and implemented continuous education work shops which resulted in our team becoming more comfortable with their skills and helping them strengthen any weaknesses. Stepped in when my supervisor was on maternity leave to help coach, mentor, and consult staff to enhance staff development. Taught many workshop to stylist and visiting stylist to help expand knowledge of available services and new techniques. Consistently received positive feedback from guests on performance reviews. Helped trained new employees on procedures and lead and co lead continuous education provided by Hair Club. Shampooed, conditioned and blow dried clients' hair. Greeted all guests in a warm and friendly manner to create a positive first impression of the salon. Oversaw the upkeep of the entire facility and notified maintenance for service repairs. Served as a primary point of contact for members and guests for information on salon products and services . Handled guest complaints calmly and professionally. Assisted many stylist in mixing, applying and removing hair color as well as applied and formulated for my clients. maintained expert knowledge and awareness of salon appointment availability. Cleaned salon according to State of Virginia safety and sanitary regulations. Maintained Inventory ordered and stocked salon product lines. Remained polite when speaking with difficult guests on the phone and or in person. Promoted salon-exclusive products to increase retail sales. Recorded inventory sales into the salon's weekly income report. Cut, colored and styled clients' hair with precision and expertise. Advised customers on proper treatment of dry and damaged hair. Sold and promoted hair care products and laser electronics to promote hair growth.  Educated clients about products and self-maintenance for healthy hair. Have learned and kept myself educated in hair loss progression and breakthroughs.  As well as kept updated on new techniques and new services to camouflage and/or to aid in hair loss.While always maintaining updated on current styles and trends in the cosmetology field. Established a strong relationship with client base to generate long term business.

Stylist
Chesterfield, VA
Hair Cuttery/Nov 2008 to Aug 2012

Cut, colored and styled clients' hair with precision and expertise. Shampooed, conditioned and rinsed guests' hair using salon-exclusive products. Offered color swatches to help clients choose desired hair color. Expanded client base by 20% through direct referrals. Styled hair for large events such as special hair expos, wedding and many formal dances/events. Escorted guests to and from treatment rooms. Cleaned, maintained and sterilized tools. Completed safety training and certifications. Attended any classes that was given to advance my techniques in cosmetology skills and in wow services. mixed color to achieve proper color. Advised customers on proper treatment for there hair from dry and damaged hair to everyday healthy hair. Introduced clients to new hair styles and or color to complement there beauty. Assessed customer needs and gave advice about hair style and color options. Sold and promoted hair care products and services. Updated customer information records to track services provided. Counted and documented opening and closing cash amounts daily. Cleaned and maintained the entire salon. Consistently received positive performance reviews from guests. Distributed business cards outside of the salon to generate new business. Used various hair cutting tools including scissors, trimmers, clippers, razors and brushes. Offered wet styling, thermal styling, permanent waving, coloring, lighting and hair relaxing services. Educated customers on product uses and benefits. Established a strong relationship with client base to generate long term business. 

Education
High School DiplomaLloyd C. Bird2006Chesterfield, VA, usa
CosmetologyChesterfield Technical School2006Chesterfield, VA, USACompleted my cosmetology course and my cosmetology exam (practical and written) finishing with my license in cosmetology.
Cosmetology2006- presentplenty of refresher courses and technical courses to further advance my skills and techniques in color, cutting, styling, hair loss, and the over all business of the salon.
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Resume Overview

Companies Worked For:

  • Hair Club
  • Hair Cuttery

School Attended

  • Lloyd C. Bird
  • Chesterfield Technical School
  • 2006- present

Job Titles Held:

  • Hair loss specialist EXT / Xstrands
  • Stylist

Degrees

  • High School Diploma
    Cosmetology
    Cosmetology

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