LiveCareer-Resume
Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Education
High School Diploma: , Expected in 05/2020 to Piedmont High School - Piedmont, OK
GPA:
  • Dean's List
  • Honor Roll
  • Completed AP course in English
  • Completed AP course in World History
  • Relevant Coursework: Internship at Valir Physical Therapy
  • 4.1 GPA
  • Ranked in Top 25% of class
  • Extracurricular Activities: Soccer
  • National Honors Society Member
  • Elected Captain of Piedmont High School Girls Soccer
High School Diploma: , Expected in 05/2020 to Piedmont High School - Piedmont, OK
GPA:
  • Dean's List
  • Honor Roll
  • Completed AP course in English
  • Completed AP course in World History
  • Relevant Coursework: Internship at Valir Physical Therapy
  • 4.1 GPA
  • Ranked in Top 25% of class
  • Extracurricular Activities: Soccer
  • National Honors Society Member
  • Elected Captain of Piedmont High School Girls Soccer
Professional Summary

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.


Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering exceptional experiences with every interaction.

Skills
  • Visitor and Customer Relations
  • Greeting and Seating Clients
  • Company Guidelines
  • Positive Attitude and Energetic
  • Vacuuming and Dusting
  • Computer Proficiency
  • Polishing Equipment
  • Welcoming Guests
  • Customer Complaint Resolution
  • Call Answering and Routing
  • Data Entry and Database Software
  • Facility Tours
  • Information Updates
  • Customer Experience
  • Office Supplies and Inventory
  • Client Satisfaction
  • Cleaning Procedures
  • Policy and Procedure Adherence
  • Customer Needs Assessment
  • Customer Service
  • Stockroom Upkeep
  • Order Processing
  • Inventory Control Procedures
  • Upselling Techniques
  • POS System Operations
  • Sales Goal Attainment
  • Teamwork and Collaboration
  • Time Management
  • Cash Handling
  • Speaking Clearly
  • Folding Clothes
  • Returns and Refunds
  • Retail Knowledge
  • Checking Inventories
  • Garment Fittings
Work History
Gym Receptionist, 05/2022 to 08/2022
Hilton Grand VacationsStuart, FL,
  • Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
  • Delivered gracious telephone service by answering calls knowledgeably and providing accurate information.
  • Directed guests and appointments to fitness consultants to increase membership enrollments.
  • Monitored check-ins to identify delinquent accounts and collect payments.
  • Checked members into gym by scanning badges.
  • Maintained close contact with customers to provide updates on issues or service requests.
  • Recorded equipment, facility and janitorial issues to facilitate maintenance.
  • Drove revenue by communicating and demonstrating benefits of products and special promotions to customers.
  • Referred unresolved customer issues to management for further investigation.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Confirmed appointments, communicated with clients and updated client records.
  • Resolved customer problems and complaints.
  • Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
Sales Associate, 03/2021 to 06/2021
Williams-Sonoma, Inc.Fort Worth, TX,
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Processed product returns and assisted customers with other selections.
  • Achieved perfect attendance and on-time record.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Seasonal Sales Associate, 07/2019 to 09/2019
Famous FootwearCity, STATE,
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Achieved perfect attendance and on-time record.
Volunteer History


  • KyClaire's Kitchen
  • National Food Bank
  • Working Concessions for Basketball games
  • DUCK week activities: sport management and event coordination

(Doing Unselfish Charities for Kids is a philanthropy week held by Piedmont High School to raise money fro families in need of surgeries or medical procedures)

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Resume Overview

School Attended

  • Piedmont High School
  • Piedmont High School

Job Titles Held:

  • Gym Receptionist
  • Sales Associate
  • Seasonal Sales Associate

Degrees

  • High School Diploma
  • High School Diploma

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