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guidewire config lead manager resume example with 16+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
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Professional Summary

Having over 16 years of experience in web-based application development. Working knowledge of ACORD Life and P&C insurance model. Working in Insurance Domain. Experience in AgencyPortal, Majesco PAS, Guidewire PolicyCenter/BillingCenter, Java/J2EE, SOA. Extensive experience of complete SDLC including requirement gathering from business/client, analysis and solution architecture, technical design, development, integration and QA handling. 10+ Years of experience in on-site offshore model as technical lead and managed technical teams. Experienced in both WaterFall and Agile methodology. Experience in unit, integration and regression testing, defect tracking. Experience in post-production support activities. Strong communication & relationship management skills, enthusiastic & self-driven with high degree of commitment and team player. Excellent written and verbal communication, presentation and problem-solving skills. Flexible in adapting new technology and Quick Learner. Experience working at client locations in Australia and USA.

Technologies / Applications
  • Guidewire PolicyCenter
  • Guidewire BillingCenter
  • Majesco PAS Application
  • AgencyPort Framework
  • Java/J2ee
  • Hibernate
  • Camel
  • Drools, Dozer
  • JMS, AWS SQS
  • XML, SOAP, WSDL, XSD, HTML, JSON
  • SQL Server
  • SVN, Git
  • Tomcat, IBM Websphere Application Server
  • Eclipse, RAD
Education
Orissa Engineering College Bhubaneswar | Odisha | India, Expected in 2005 Bachelor's Degree : Computer Science - GPA :
Nilachal Polytechnic Bhubaneswar | Odisha | India, Expected in 2001 Diploma : Computer Science - GPA :
VSS Nagar High School Bhubaneswar | Odisha | India, Expected in 1998 10th Standard : - GPA :
Work History
Brown University - GuideWire Config Lead/Manager
Providence, RI, 03/2022 - Current

Client Name: WRB Berkley

Project Name: Underwriter Modernization Program

Working as Guidewire Configuration Lead at WRB Berkley Insurance client to build and replace their legacy system with Guidewire 10.0 platform.

Responsibilities:

  • Designed, Coordinated, Developed and Delivered guidewire configuration changes for PolicyCenter
  • Conducted session to review Configuration specification.
  • Interact with other internal IT teams (including client, onshore and offshore) to complete project initiatives.
  • Successfully managed high volumes of client-facing interactions.
  • Set overall vision and provided team leadership.
  • Managed 5 offshore resource and ensured code reviews and code are of highest quality.
  • Build and Deploy code to all environments
Capgemini America Inc. - Majesco PAS Integration Lead/Manager
City, STATE, 03/2021 - 02/2022

Client Name: Majesco - Cigna

Project Name: Case Install and Renewal

Case Install and Renewal project replaces CIGNA's legacy system to use MAJESCO PAS application to Request for Proposal submission, Quote, activation of group, member enrollment and amendments to submission. CIGNA's frontend integrates with MAJESCO PAS application via API.

Responsibilities:

  • Designed, Coordinated, Developed and Delivered 10+ end to end Majesco PAS API integration with CIGNA Frontend.
  • Customizing and validating MAJESCO PAS application as per requirement.
  • Planned integrated sprint plan, estimated work, Coordinated Build and Deploy, Defect Triage and fix.
  • Conducted session to review integration specification and high-level design document with Solution Architects.
  • Successfully managed high volumes of client-facing interactions.
  • Set overall vision and provided team leadership.
  • Interact with other internal IT teams (including client, onshore and offshore) to complete project initiatives.
  • Managed 4 offshore resource and ensured code reviews and code are of highest quality.
  • Built, managed and coached insourced and outsourced teams.
Capgemini America Inc. - Guidewire Integration Lead/Manager
City, STATE, 04/2020 - 02/2021

Client Name: StateAuto Insurance

Project Name: Worker Comp

Working as Guidewire Integration Lead at StateAuto Insurance client to build and replace their legacy worker comp line business with Guidewire 9.0 platform. It is a system Integrating with 15+ web services and Guidewire for Policy Center, Billing Center and Claim Center.

Responsibilities:

  • Designed, Coordinated, Developed and Delivered 15+ end to end GW integration for Worker Comp lob.
  • Planned integrated sprint plan, estimated work, Prepared HLD, LLD, Coordinated Build and Deploy, Defect Triage and fix, State Roll Outs.
  • Conducted session to review integration specification and high-level design document with Solution Architects.
  • Interact with other internal IT teams (including client, onshore and offshore) to complete project initiatives.
  • Successfully managed high volumes of client-facing interactions.
  • Set overall vision and provided team leadership.
  • Managed 7 offshore resource and ensured code reviews and code are of highest quality.
  • Accomplished 0 defect release to production with complex integration.
Capgemini America Inc. - Technical Delivery Lead/Manager
City, STATE, 12/2019 - 03/2020

Client Name: Kemper Insurance

Project Name: New Home Product 2.0

Working as Technical Delivery Lead at Kemper to build new Home Product for Homeowners line business segments (Home and Package). This new system will be developed using Guidewire Products and Agency Portal as front end to Implement advanced functionality such as Account Creation, Agent Quoting, Underwriter review system, Quote Proposal, Quote Issuance. It is a vast system Integrating with 40+ web services and Guidewire for Policy Center, Billing Center and Claim Center.

Responsibilities:

  • Provide technical guidance to identify gaps in out of box functionality and assess complexity of changes during solution validation phase.
  • Complete end to end technical delivery of Agency Portal and Guidewire PolicyCenter/BillingCenter.
  • Support management of scope, work estimate, preparing integrated sprint plan and schedule of AgencyPortal, policycenter/billingcenter work stream.
  • Design, develop and unit testing of technical solution using policycenter/billingcenter products.
  • Communicate and coordinate with onshore/offshore teams and client as required to deliver effectively.
  • Successfully managed high volumes of client-facing interactions.
  • Set overall vision and provided team leadership.
  • Interact with other internal IT teams (including client, onshore and offshore) to complete project initiatives.
  • Conduct session to review integration specification and high-level design document with Solution Architects.
  • Understanding and working from business requirement documentation (use case, UML and traditional software application).
  • Defect triage and providing fix for defects.
Capgemini America Inc. - Guidewire Integration Lead/Manager
City, STATE, 02/2019 - 12/2019

Client Name: Kemper Insurance

Project Name: NSA (Non Standard Auto)

Working as Guidewire Integration Lead for Kemper client to build replacement for their legacy Non Standard Auto line business with Guidewire 10.0 platform. It is a vast system Integrating with 30+ web services and Guidewire for Policy Center, Billing Center and Claim Center. This New System was built using NSA legacy portal, Guidewire Products and J2EE technologies to Implement advanced functionality such as Account Creation, Agent Quoting, Underwriter review system, Quote Proposal, Quote Issuance.

Responsibilities:

  • Designed, Coordinated, Developed and Delivered 15+ end to end Guidewire integration for Auto lob.
  • Provided technical assistance to identify gaps in out of box functionality and assess complexity of changes during solution validation phase.
  • Planned integrated sprint plan, estimated work, Prepared HLD, LLD, Coordinated Build and Deploy, Defect Triage and fix, State Roll Outs.
  • Conducted session to review integration specification and high-level design document with Solution Architects.
  • Successfully managed high volumes of client-facing interactions.
  • Set overall vision and provided team leadership.
  • Interact with other internal IT teams (including client, onshore and offshore) to complete project initiatives.
  • Managed 13 offshore and 3 onshore resource and ensured code reviews and code are of highest quality.
  • Accomplished 0 defect release to production with complex integration.
Capgemini America Inc. - Agency Portal Lead/Senior Consultant
City, STATE, 10/2016 - 02/2019

Client Name: Kemper Insurance

Project Name: Preferred Auto and Home (K2 Prime)

Working as Agency Portal Lead for Kemper client to build replacement for their legacy Web insurance quoting system (Rite price) for commercial line business segments (Auto, Home and Package). This New Quoting System was built using Agency Portal, Guidewire Products and J2EE technologies to Implement advanced functionality such as Account Creation, Agent Quoting, Underwriter review system, Quote Proposal, Quote Issuance. It is vast system Integrating with 40+ web services and Guidewire for Policy Center, Billing Center and Claim Center.

Responsibilities:

  • Designed, Coordinated, Developed and Delivered end to end Agency Portal UI implementation for Auto, Home with integration to Guidewire PolicyCenter and BillingCenter.
  • Planned integrated sprint plan, estimated work, Prepared HLD, LLD, Coordinated Build and Deploy, Defect Triage and fix.
  • Conducted session to review integration specification and high-level design document with Solution Architects.
  • Interact with other internal IT teams (including client, onshore and offshore) to complete project initiatives.
  • Managed 15 offshore and 3 onshore resource and ensured code reviews and code are of highest quality.
  • Accomplished 0 high defect release to production with all requirements met.
Capgemini America Inc. - Solution Design Lead/Senior Consultant
City, STATE, 10/2014 - 07/2016

Client Name: Farmers Insurance

Project Name: CSS (Customer Self Service) and FFQ (Fast Quote) Solution Design

CSS and FFQ are Farmers customer facing portals for Customer Self Service and Fast Quote respectively. In CSS a customer can view and manage his policy like bill payments, view document, request address change etc. In FFQ customer can get a quote for various LOB like auto, home, life, renters and able to bind those quotes into policies. This project is meant to enhance customer experience in both of these functionalities by implementing new business requirements that is derived from customer feedbacks. Also to implement new additional feature to this existing functionalities.

Responsibilities:

  • Provide technical guidance to identify gaps in out of box functionality and asses complexity of changes during solution validation phase.
  • Analyzed requirements and designed class diagrams, sequence diagrams using UML and prepared high-level technical documents.
  • Involved in impact analysis, on-site documentation, review, analysis.
  • Lead Solution design team and mentored team members.
  • Managed 12 onshore, offshore resource and ensured code reviews and code are of highest quality.
Polaris Software Lab - Senior Java-J2EE Lead/Technical Project Lead
City, STATE, 10/2012 - 09/2014

Client Name: National Mortgage Insurance

Project Name: Insurance Mortgage System

Insurance Mortgage System (IMS) Web application is for creation and workflow management of Master Policy (IMS-MP) and Mortgage Applications (IMS-Origination). IMS-MP consists of various modules like create/modify/terminate parent and branch Master Policy. IMS-Origination enables application submission via GUI, B2B, DU 3.2 and URLA format. Once user submits application in IMS, it performs auto underwriting, determines premium and either generates commitment certificate or assigns to Underwriter for further review. Commitment certificate is converted into In-force once initial premium payment is received.

Responsibilities:

  • Analyzed requirements and designed class diagrams, sequence diagrams using UML and prepared high level technical documents.
  • Designed and developed UI screens JSF (MVC) to provide interactive screens to display data.
  • Defined WSDLs and created web services.
  • Developed business logic layer.
  • Implemented Hibernate to persist data in persistence layer.
  • Used Jasper report generator for generating reports in PDF formats.
  • Used Maven automated build scripts to compile and package application and implemented Log4j.
  • Involved in on-site documentation,review,analysis.
  • Maintained production and test systems.
  • Worked on fixing post production issues and enhancements on change requests.
  • Performed unit testing, integration testing and regression testing.
  • Lead technical team and mentored other developers.
  • Managed on-site off-shore co-ordination.
Polaris Software Lab - Senior System Analyst/On-Site Technical Consultant
City, STATE, 06/2010 - 09/2012

Client Name: Allianz Australia

Project Name: SAFIRE & SERVIS

Both SAFIRE & SERVIS used Polaris’s Intellect SEEC BCS insurance components for project implementation. Development was done at a major insurance company’s Sydney location as part of on-site development model. SAFIRE catered to Auto New Business and SERVIS catered to Property Claims Management module for replacing company’s respective on-line and call-center portals. SAFIRE automated underwriting eligibility, customer update, quote and bind, email/fax/print and payment process for
auto new business. SERVIS automated claims validation, fraud detection and payment settlement process for property claims.

Responsibilities:

  • Analyzed existing systems and provided technical assistance to define integration points with Intellect SEEC components.
  • Trained Client’s development team on Intellect SEEC components architecture for better integration of systems and maintenance.
  • Designed and developed UI screens JSF (MVC) to provide interactive screens to display data.
  • Provided quick solution to any issues during integration of Intellect SEEC components.
  • Performed technical design reviews with Clients development team.
  • End to end customization of Intellect SEEC BCS components to integrate with client's legacy systems.
  • Defined WSDLs and created web services.
  • Worked using Scrum and Agile methodologies.
  • Involved in on-site documentation, review, analysis.
  • Maintained production and test systems.
  • Worked on fixing post production issues and enhancements on change requests.
  • Performed unit testing, integration testing and regression testing.
  • Lead technical team of 10 and mentored developers.
  • Managed on-site off-shore co-ordination.
Polaris Software Lab - Software Engineer/Senior Software Engineer
City, STATE, 08/2005 - 06/2010

Business Component Software (BCS) is Polaris Intellect SEEC's pre-built insurance library components. Business Component Software's loosely coupled component architecture offers flexibility to create solutions that can be customized to any specific needs. BCS has many individual SOA based insurance components like Customer Update, Customer Search, Policy Update, Policy Inquiry etc.

Responsibilities:

  • Analyzed FRD and prepare technical design document.
  • Performed technical design reviews.
  • End to end product development with JSF, Dozer, Webservices, Hibernate.
  • Defined WSDL and created webservices.
  • Wrote business logic layer and persistence layer.
  • Performed unit testing and integration testing.
  • Involved in release bug fixes.
Accomplishments
  • Sun Certified Java Programmer 1.5.
  • Guidewire Fundamental 10.0
  • Guidewire Policy Center Configuration Ace – 10.0 (up to date with latest version)
  • Guidewire Billing Center Configuration Ace – 10.0 (up to date with latest version)
  • Guidewire InsuranceSuite Integration Ace - 10.0 (up to date with latest version)
  • Guidewire Digital Configuration Specialist - 10.0 (up to date with latest version)
  • Guidewire Digital Integration Specialist -10.0 (up to date with latest version)
  • Guidewire Claim Center Specialist - 10.0 (up to date with latest version)

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Resume Overview

School Attended

  • Orissa Engineering College
  • Nilachal Polytechnic
  • VSS Nagar High School

Job Titles Held:

  • GuideWire Config Lead/Manager
  • Majesco PAS Integration Lead/Manager
  • Guidewire Integration Lead/Manager
  • Technical Delivery Lead/Manager
  • Guidewire Integration Lead/Manager
  • Agency Portal Lead/Senior Consultant
  • Solution Design Lead/Senior Consultant
  • Senior Java-J2EE Lead/Technical Project Lead
  • Senior System Analyst/On-Site Technical Consultant
  • Software Engineer/Senior Software Engineer

Degrees

  • Bachelor's Degree
  • Diploma
  • 10th Standard

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