guest services team member resume example with 20+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Trusted Paralegal offering extensive legal skill set, proficiency in managing large caseloads and capacity to meet deadlines. Over 40 years of experience in Personal Injury, Asbestos, Medical Malpractice, Toxic Torts, Social Security Disability, Property Management, Tenants Rights, Family Law, Wrongful Death, and Workers' Compensation cases.
Skills
Effective Multitasking
Attention to Detail
Legal and Court Procedures
Data Confidentiality
Reliable and trustworthy
Critical thinking
Organizational skills
Leadership
Experience
Guest Services Team Member, 09/2021 - Current Jccs Of North America – Columbia, SC,
Works successfully with a diverse group of coworkers to create and maintain an enjoyable and S.A.F.E. environment to ensure successful crowd management at Baltimore Ravens and Orioles Sporting Events, College Sporting Events, and Musical Events.
Welcome a large volume of guests while conducting check-in process.
Assist with training of new employees.
Promote high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
Arrange special accommodations for guests to enhance visitor experiences.
Litigation Paralegal, 01/2019 - Current Citgo – Rocky Hill, CT,
Initiate and respond to claims, prepare and file PIP applications, arrange for rental cars, appraisals, request medical records and bills, Lien information, set up medical appointments, and disburse settlement checks.
Draft correspondence, document data and submit materials to appropriate parties.
Respond to client calls and inquiries to deliver applicable information.
Aid senior leadership during executive decision-making process, meeting with clients to research cases, collect data, prepare settlement packages and interpret information.
Obtain, review, and summarize medical records, consulting outside experts and arranging for medical examinations when relevant to cases.
Interview clients on interrogatories and record answers in writing, reviewing answers with attorneys and preparing answers in final form for submission.
Track data, create graphs and complete calculations using Microsoft Excel.
Performed variety of automated support tasks necessary to prepare, organize, index, develop and manage exhibits, evidence and data relevant to cases
Assisted litigation teams on legal automation requirements and systems capabilities to facilitate investigatory or litigation decisions, trial preparation and trial presentation.
Analyzed incoming data from sources and provided detailed reports to case teams in the first consolidated Asbestos trials.
Analyzed work product and created document productions using database platforms and performing quality control reviews and revising or improving documents where appropriate.
Oversaw 300+ Workers' Compensation cases for a major insurance company.
Education and Training
Bachelor of Arts: Sociology/Paralegal Studies, Expected in - Virginia Union University - Richmond, VA GPA: Status -
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