Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

By working at my current job, I've learned to detail-oriented Guest Services Associate with 2 years of experience. Poised and patient successful working closely with broad range of different personalities. Pleasant and compassionate individual offering exemplary customer service and support. Smart Guest Services Associate touting 2 years of expertise making reservations and ensuring that patrons have memorable experiences. A calm professional with a background outlining policies and procedures for visitors. A smart individual offering exceptional communication, decision making and leadership skills. Friendly professional with a background overseeing guest issues with amazing tact and concern. A courteous Guest Services Associate promoting exemplary talents in checking in guests and effectively representing the company brand. With my baby sitting years i learned Organized childcare professional adept at staying organized and managing hectic schedules. Adheres to kind and compassionate approach when dealing with discipline issues. Career history serving individual families with multiple children in both live-in and live-out scenarios.

  • Training and mentoring
  • Guest engagement and assistance
  • Meal Planning and Preparation
  • Bathing/ Cleaning
  • Routine management
  • Age-appropriate activities
  • Relationship-Building
  • Maintenance & Repair
  • Animal behavior knowledge
Work History
11/2019 to 06/2021
Guest Services Associate Bluegreen Resorts Saginaw, MI,
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Confirmed arrival and departure times for guests.
  • Trained new staff on correct procedures, compliance requirements and performance strategies.
  • Performed concierge services for guests as needed.
  • Engaged guests entering facility and offered to assistance with wayfinding.
  • Booked appointments, accepted payments and answered guest questions.
  • Managed cash flows, audited tills and receipts and upheld store policies to increase profits.
  • Gave information about area attractions and provided directions.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
08/2016 to 07/2020
Environmental Technology (Agriculture) The Sunshine House Early Learning Academy Duluth, GA,
  • Evaluated student progress in Agriculture complex methods and developed plan of action for achievement.
  • Helped Teach along side Teacher through out my high school years, Whether it be planning lesson plans, teaching dissections or simple animal procedures.
  • Planning large events with FFA students such as Farm to table, Pinic Painting, Carnival/Petting zoo themed to raise funds for our program.
  • Building the program from the ground up, really getting the name out there and winning several awards, including Achievement awards, S.T.E.M. association, Basic high school acknowledgement awards.
04/2021 to 08/2021
Daycare Teacher Breckenridge Grand Vacations Breckenridge, CO,
  • Encouraged child involvement in classroom experiences and group interaction.
  • Met with parents about daily activities, positive developments and issues.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Assessed babies and toddlers against established early childhood developmental milestones, preparing regular progress reports for each child.
  • Instructed children in health and personal habits, such as eating, resting and toileting.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
01/2017 to 03/2021
Babysitter Mostly Parents Friends City, STATE,
  • Assisted children with homework assignments and special projects across different subjects.
  • Taught children to organize toys, wash hands and learn how to share nicely with leading by example.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Communicated positively with children and guardians.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Bathed, dressed and helped with teeth brushing as part of bedtime/Morning preparation.
  • Balanced playtime and limited screen time to optimize types of stimulation and support development of fine motor, gross motor and cognitive skills.
  • Cared for children and completed associated tasks such as snack preparation and picking up toys.
01/2021 to 08/2021
Personal Nanny Arron/Melanie City, STATE,
  • Monitored schedules to maintain sleeping, eating and school schedules for children.
  • Involved children in caring for household pets and chores.
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
  • Organized different types of activities to enhance physical and intellectual development.
  • Supported children's educational progress by reviewing completed homework, quizzing on math and science and assisting with school projects.
  • Prepared tasty, healthy meals for children to encourage good eating habits.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
Expected in 07/2020
High School Diploma:
University High School - Orange City, FL,

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Resume Overview

School Attended

  • University High School

Job Titles Held:

  • Guest Services Associate
  • Environmental Technology (Agriculture)
  • Daycare Teacher
  • Babysitter
  • Personal Nanny


  • High School Diploma

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