guest service representative crafter resume example with 2+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Hardworking and reliable team member with strong ability in communication and team work. Skilled in organization, engagement, and technology. Highly organized, creative, and punctual with a team-oriented mentality. Aside from these skills, I am able to learn quickly and follow specific instructions. Currently taking extra educational classes at PCC and am a three-year high school graduate, a year ahead of my class. Motivated by positive environments and challenges, I am always willing to learn and achieve anything that precedes me.

  • Coordination
  • Proper Phone Etiquette
  • Adaptability and Dependability
  • Product Organization
  • POS Systems (Toast)
  • Customer Service
  • Office/Microsoft 365 (L1 and L2 certified)
  • Multitasking
  • Critical Thinking
  • Engaging with Diverse Customers
  • Gift wrapping
  • Crafting and Creative Arts
06/2023 to Current Volunteer Goodwill Seattle | Adelaide, WA,
  • Offered support and assistance to community members.
  • Helped with prep, set up, and breakdown of community and public events.
  • Repackaged bulk donations into smaller portions for distribution.
  • Sorted and packed donated food items to ship to families in need.
08/2022 to Current Guest Service Representative/Crafter Friends Of Family | City, STATE,
  • Organized and cleaned lobby and reception areas, fostering strong visual presentation.
  • Operated in compliance with company policies, safety guidelines and Health Code requirements.
  • Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
  • Joined components together to form completed decorations using glue, dowels, ribbon, clear picks, and cello wrap.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
03/2021 to Current House and Pet Sitter Plato's Closet | City, STATE,
  • Fed, watered, walked and exercised all pets.
  • Kept contact with homeowners to update them about their home and pets.
  • Completed regular household maintenance and chores, including taking out trash and keeping the house clean.
  • Monitored major systems such as water heater, air conditioner and restrooms.
  • Turned on lights and locked all first floor doors and windows upon leaving.
07/2022 to 08/2022 Retail Sales Associate Grifton Mission Ministries | City, STATE,
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Managed cash register operations using POS system and processed sales and returns.
09/2018 to 10/2018 Volunteer Worker Company Name | City, State,
  • Opened boxes of merchandise and materials and restocked designated areas.
  • Greeted customers and offered immediate assistance.
  • Volunteered with Hurricane Relief and Food Shelter organizations to support victims of Hurricane Florence (2018).
  • Completed organizing materials with efficiency and accuracy, resulting in a quicker, easier flow of work.
  • Collaborated with other staff members to ensure our job as volunteers to be done faster, but with efficiency.
Education and Training
Expected in 06/2023 | Junius H Rose High School, Greenville, NC GPA:

I am currently enrolled as a college student at Pitt Community College and a high school student at J.H. Rose. I participate in dual-enrollment which allows me to simultaneously take classes at both PCC and J.H. Rose in the Summer, Spring, and Fall. The courses I take at PCC count as both college and AP credit. This amazing opportunity has led me to skip over my Junior year and into my official Senior year of high school. As of 2023, I have committed to Appalachian State University as a full-time student majoring in Psychology with a Social Science concentration. In the next 10 years, I aspire to have my Master's in Experimental Psychology and conduct my own research.

  • [3.8] GPA
  • Ranked in Top 30% of class
  • ACT WorkKeys, Platinum certificate

Extracurricular Activities:

  • Concert Band FLUTE (Since 2017)
  • Future Business Leaders of America (FBLA) Member (Since 2021)
  • Beta Club Member (Since 2018)
  • Elected Treasurer for Student Government Association (2017)
Expected in | Research And Experimental Psychology Pitt Community College, Winterville, NC GPA:

Completed Courses taken at PCC (Credits are counted towards Graduation and Associate of Science Degree)

  • Completed AP course in Introduction to Computer Software
  • Completed AP course in Introduction to Business
  • Completed AP course in Psychology
  • Completed AP course in Child Development
  • Completed AP course in Public Communications
  • Completed AP course in Spanish 1 & 2

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Resume Overview

School Attended

  • Junius H Rose High School
  • Pitt Community College

Job Titles Held:

  • Volunteer
  • Guest Service Representative/Crafter
  • House and Pet Sitter
  • Retail Sales Associate
  • Volunteer Worker


  • Some College (No Degree)

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