Seasoned Hospitality professional competent in keeping guest needs balanced with business targets. Highly organized in handling administrative functions, leading teams and coordinating facility services. Smooth and efficient multitask and planner. Polite and positive with exceptional telephone etiquette. Proficient in assisting guests with reservations, valuables and baggage. Easily adaptable to change and able to perform well under pressure. Friendly and prompt Front Desk Agent with good hands in using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and ability to handle all front office operations. Sales professional adept at tracking and following up on hot leads, managing accounts and building long-term relationships with customers.
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