Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Guest Service Attendant with more than 10 years of experience planning, developing and implementing.
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Customer Service
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
Prevented store losses using awareness, attention to detail and integrity.
Organized weekly sales reports for the sales department to track product success.
Cross-trained and provided back-up for other customer service representatives when needed.
Excelled in exceeding daily credit card application goals.
Organized weekly sales reports for the sales department to track product success.
Achieved high sales percentage with consultative, value-focused customer service approach.
Expressed appreciation and invited customers to return to the store.
Reference Available Upon Request
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