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guest service associate customer service cashier resume example with 11+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Knowledgeable about maintaining organized inventories and handling custodial requirements of several areas of buildings, including bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and efficient approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Personable and self-motivated team player with strong attention to detail. Maintains high level of professionalism while providing consistent and quality service. Custodian adept at completing work orders efficiently and on time. Identifies and reports safety hazards and major repair needs to department supervisors. Seasoned facilities team member with expertise in cleaning, stocking and maintaining factory/warehouse buildings as well as cleaning many years for clients in their own homes. Takes pride maintaining tidy, clean and sanitized spaces for optimal safety, comfort and professionalism. Team-oriented, punctual and hardworking.

Accomplishments

After many years out of school, went in 2012 and obtained my GED at Blackhawk Technical College.

In 2013 I studied on line and obtained my Realtor's license.

Skills
  • HAZMAT knowledge
  • Chemical Cleaners
  • Skilled housekeeper
  • Communications
  • Organization
  • Work Orders
  • Strong Interpersonal Skills
  • Customer service
  • Problem resolution
Work History
07/2017 to 03/2020
Guest Service Associate/Customer Service Cashier Lhc Group Liberty, KY,
  • Greeted hundred's of daily visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Assisted guests by furnishing information and directions to various areas of our store to make their shopping experience easier.
  • Daily tasks included disinfecting belts, counters, card machine, all handheld devices, all hard surfaces when needed. Keep all aisles clear of merchandise, boxes etc. to maintain the safety of fellow employees as well as our guests at all times. Trained in hazardous materials.
11/2013 to 01/2017
Realtor Associate Pat's Realty City, STATE,
  • Arranged for title searches of properties being sold and gave buyers virtual and physical tours of properties.
  • Sold numerous real estate properties owned by others 2013-2016.
  • Compared properties possessing similar features to determine competitive market prices.
  • Negotiated real estate contracts to navigate transactions between buyers and sellers.
  • Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
10/2011 to 08/2014
Child Care Worker Edgerton Children's Centerr City, STATE,
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Met with parents about daily activities, positive developments and issues.
  • Monitored entrances and exits to maintain safety and organized environments.
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Worked with children individually and in groups to teach social, communicative and problem-solving skills.
  • Taught children to organize toys, wash hands and [Task] leading by example.
  • Offered top-notch care to many children at once, ranging in age from 2 to 12.
06/2007 to 01/2011
Packer/Custodian LeMan's City, STATE,
  • Established and maintained clean and comfortable environments in warehouse and offices by vacuuming, cleaning windows and dusting.
  • Implemented new cleaning processes and team strategies to reduce necessary man-hours by [Number] hours per week.
  • Dusted all furniture and fixtures thoroughly and carefully.
  • Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Examined numerous rooms, halls and lobbies to determine need for repairs and replacement of furniture or equipment.
  • Applied correct chemical solutions and used proper equipment to avoid damage to floors and fixtures.
  • Wiped down tabletops, chairs and condiment containers.
  • Responded immediately to calls from personnel to clean up spills and wet floors resulting from ceiling leaks and plumbing problems.
  • Inspected facility and grounds and picked up any trash.
  • Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
  • Kept janitorial closets clean and organized.
  • Supervised supplies in inventory, includingcafeteria and restroom products and submitted lists to supervisor for items requiring immediate reorder.
Education
Expected in 06/2012 to to
GED:
Edgerton High School - Edgerton, WI
GPA:

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Resume Overview

School Attended

  • Edgerton High School

Job Titles Held:

  • Guest Service Associate/Customer Service Cashier
  • Realtor Associate
  • Child Care Worker
  • Packer/Custodian

Degrees

  • GED

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