LiveCareer-Resume

guest service associate resume example with 4+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Education and Training
Expected in 05/2021
Bachelor of Arts: Psychology
Benedictine University Mesa - Mesa, AZ,
GPA:
  • 3.5 GPA
  • Women's Indoor and Beach Volleyball Student Athlete Scholarship Recipient
  • Minor in Business Organization
Experience
02/2022 to Current
Project Manager Adobe Systems Incorporated Chicago, IL,
  • Support over 20 Sales Trainings a Year
  • Created Customer Education Program from end to end, supporting nearly 100 programs a year
  • Planned over 60 meetings in the last year, 9 in the last month. Assist in Program Management for National Sales Meetings
  • Launched Monthly New Hire meetings, support all New Hire Logistic needs.
  • Manage contracts and establish strong partnerships with vendors and suppliers by communicating expected deliverables. Strong oversight in partnership with Dog and Pony, Halo and Medidata Solutions
07/2021 to 12/2021
Business Development Representative Geisinger Osceola Mills, PA,
  • Reached 150% of quota in qualified meetings for first month off ramp.
  • Set up potential client contacts, cultivated relationships and followed through on service needs.
01/2021 to 07/2021
Guest Service Associate Merritt Athletic Clubs Towson, MD,
  • Consistent Top Percentage Closer for 7 Months. Was held to a monthly quota of 40% membership conversion rate and consistently exceeded that quota with a rate of 70-80%.
02/2019 to 11/2020
Sales Lead 7-Eleven, Inc. Marshfield, MA,
  • Consistent Top Percentage Closer for 21 months. Monthly quota requirement (≥60%) membership conversion rate and consistently exceeded that quota with a rate of 85-95%.
  • Promoted from Associate to Lead in less than 12-months.
  • Coached and mentored all employees.
06/2017 to 07/2019
Retail Sales Associate Australian Tan City, STATE,
  • Consistently exceeded monetary sales goal for 24 Months.
  • Offered Assistant Retail Manager promotion after 12 months.
  • Trained and Mentored new staff members.
Skills
  • Project development and lifecycle
  • Systems implementation
  • Team Management and Workflow Planning
  • Organized, Fast Learner, Great Time Management Skills
  • Bilingual - English/Farsi (Fluent), French (intermediate)
  • Smartsheet, Excel, Microsoft Office
  • Negotiations expert and strong deal closer
Activities and Honors

Head Varsity Volleyball Coach - Monta Vista High School [Present]

Head Club Volleyball Coach - [2016 to Present]

Honors Student Athlete Award - [2016 to 2021]

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Resume Overview

School Attended

  • Benedictine University Mesa

Job Titles Held:

  • Project Manager
  • Business Development Representative
  • Guest Service Associate
  • Sales Lead
  • Retail Sales Associate

Degrees

  • Bachelor of Arts

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