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Guest Service Assistant (GSA) Resume Example

Resume Score: 65%

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GUEST SERVICE ASSISTANT (GSA)
Summary
  • Administrative Assistant focused on driving productivity by leveraging strong front office management skills.
  • Receptionist who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed.
  • Front line customer service experience
  • Manager Experience at Target
Highlights
  • Time management
  • Strong problem solver
  • Dedicated team player
  • Mail management
  • Microsoft Office proficiency
Education
High School Diploma2011Gahr High SchoolArtesia, CA, USA
Experience
Guest Service Assistant (GSA)10/2012 to CurrentTargetCerritos, CA

  • Lead and manage a team of thirty plus cashiers, including objective setting, performance management, coaching/development and training. 
  • Supervise all the cashiers.
  • Prepare cashiers break and lunch breakdown worksheet.
  • Resolve any guest issue or concern.
  • Distribute change (money) to various other work center.
  • Close all registers at the end of the night.
  • Issue new funds for the next day.
  • Audit the registers to make sure all funds are collected.
  • Keep the money in the safe​.
Clerical Assistant10/2012 to CurrentClerical for Applied Research, Evaluation, and Education Inc.Anaheim, CA
  • Manage the receptionist area, including greeting visitors and respond to telephone and in-person requests for information.
  • Design electronic file systems and maintain electronic and paper files.
  • Maintain the front desk and reception area in a neat and organized fashion.
  • Disperse incoming mail to correct recipients throughout the office.
  • Make copies, send faxes and handle all incoming and outgoing correspondence.
  • Receive and distribute faxes and mail in a timely manner.
  • Enter and update clients records on computer.
Community Service
Volunteer, Artesia Park- Artesia, CA                                  Aug 2010- Jan 2011
  • Helped the park with everyday activities
  • Collected information about clients
  • Assisted kids' with homework
 Volunteer, ABC School District- Norwalk, CA                    Aug 2010- Mar 2011
  • Helped the office with cutting/organizing 
  • Organized students files by alphabetical order
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Resume Overview

Companies Worked For:

  • Target
  • Clerical for Applied Research, Evaluation, and Education Inc.

School Attended

  • Gahr High School

Job Titles Held:

  • Guest Service Assistant (GSA)
  • Clerical Assistant

Degrees

  • High School Diploma 2011

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