Experienced guest service professional offering 8 years of superior service in hospitality. Strong hospitality knowledge and drive for cultivating guest loyalty. Industrious Guest Services Agent adept in expedient complaint resolution through tactful and team communication combined with resourceful problem-solving. Driven to promote guest satisfaction by going above and beyond to meet needs and exceed expectations.
I was a Finalist out of 2000 housekeepers in Hawaii I became the 3rd best and received an Award from the Na Po'e Pa'ahana Awards from the Hawaii Lodging and tourism Association..
Job Titles Held: