guest advocate cashier resume example

• Built guest loyalty and strength by finding solutions to guest needs.
• Set up and activated guests' Red Card accounts.
• Answered guest questions and addressed concerns
• Explained in detail problems guests were experiencing, why it was happening, and solutions for guests
• Escalated guests concerns, store issues and inventory requirements to Team Leaders.
• Answered inbound calls every day and directed to designated individuals or departments.
• Delivered high level of service and support to each guest, paving way for future business opportunities.
• Maintained calm, friendly demeanor with upset guests to de-escalate stressful situations.
• Greeted guests to facilitate services, determine service needs and accurately input orders into electronic systems.
• Processed returned items in accordance with store policy.

I've worked LJA SS in both 2018 and 2019. Both years I was a TA in Kids, Critters and Clay with Ms. Farrell, and a Mexican Cooking class with Profesora Anderson. I was also a pool monitor from 3-5 after school. In 2019, I was tasked with monitoring the lunch room for grades 2 & 3.

Below are some skills that I've picked up in the last 2 years.

• Assisted teachers with lesson preparation and curriculum implementation.
• Prepared lesson materials and visual aids to reinforce lesson concepts.
• Kept students safe inside and outside classrooms by proactively monitoring behaviors, tracking student movements, and safety hazards.
• Cleaned and organized classrooms, materials, and supplies for maximum efficiency.
• Straightened classroom, placing clay tools in sink, and cooking tools in sink/cleaning area to keep classroom well-maintained and organized.
• Monitored students in class, hallways, lunch room, playgrounds, and the pool, to supervise, enforce rules, and keep the kids safe.
• Promoted student learning by providing individualized and small group support to reinforce classroom topics.
• Managed daily attendance and reported absences and tardies to SS Office for parental notification.

• Processed payments on cash register and counted back bills and change to students.
• Restocked napkins, condiments and utensils at self-service area after lunch rush.
• Wiped counters and tables to remove dirt and food and maintain clean environment for students.
• Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.