Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Experienced and educated individual showcasing talents in areas such as public speaking and performance. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in relationship and community building, as well as leadership and creating the best possible solutions to any problems that may arise. Not afraid to ask for help or work together with others to resolve issues. Heavily values organization and hard work.

Skills
  • Collaboration and Teamwork
  • Verbal and Written Communication
  • Relationship Building
  • Issue Reporting
  • Customer Service
  • Problem Solving
  • Public Speaking
  • Goal Setting
  • Leadership
  • Personable and Friendly
  • Active Listening and Communication
  • Warm and Welcoming
  • Reliable and Trustworthy
  • Highly Organized
  • Flexible and Adaptable
  • Time Management and Prioritization
  • Decision Making
  • Community Relationship Building
  • Speech Writing
Experience
05/2021 to 08/2021 Guest Advocate Fs Food Group | Huntersville, NC,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Scanned customer purchases and supported transactions to streamline sales process.
  • Inspected items for damage and obtained replacements for customers.
  • Verified customer identification for alcohol or tobacco purchases.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Received payments for products and issued receipts.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Prepared, delivered and assisted customers with Drive-Up orders
  • Answered questions and assisted customers with self-checkout machines.
  • Greeted customers at the door to ensure a friendly and welcoming environment inside of Target.
07/2019 to 08/2020 Hostess Diamond Ranch Academy | Cedar City, UT,
  • Greeted guests with hospitality to ensure a friendly environment and gathered information to seat groups or place on waitlist.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Monitored dining area to assess server capacity, honor the server rotation, and estimate wait times.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Completed closing duties by emptying trash, cleaning any surface areas, restocking sauces and dressings, and attending to the bathroom.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Stayed attentive to server availability and table turnover to seat guests quickly.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Tracked seated guests and available seating using a technology-based seating process.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Helped to plan and execute parties for more than 8 guests, including coordinating menus and preparing tables.
  • Assisted in preparing take-out orders, such as punching-in phone orders, obtaining and bagging food, and delivering orders to guests.
  • Collected and reported take-out tips to managers at the end of a shift.
10/2018 to 07/2019 Culinary Assistant The Fountains At Hosanna | City, STATE,
  • Managed food and kitchen supplies, including receiving orders, restocking stations and requesting new items.
  • Helped train new kitchen employees in proper cooking and handling procedures.
  • Followed recipes to create nutritious meals for elderly residents.
  • Selected foods appropriate for individual patients dietary needs.
  • Delivered food to 8-12 patients and asked if meal met dietary needs or if they desired any more help meeting their needs.
  • Provided residents with soups, salads, fruit, and drinks as they requested.
  • Planned menus and ordered specific foods to meet medical restrictions.
  • Greeted and treated residents of the facility with hospitality and kindness to ensure a safe and comforting environment.
  • Created friendly bonds with residents in order to make them feel comforted.
  • Worked together with the chefs to prepare meals to the residents' exact liking.
  • Offered an option of meals to residents in order to ensure happiness with their meals.
  • Assisted RNs in the memory care unit with providing and delivering food to the residents.
  • Provided memory-care residents with food that met their dietary needs.
  • Devised meal plans in line with patients' age, gender, diagnosis, cultural background and religious practices.
  • Worked with other employees to wash dishes, clean the kitchen, and tidy up the dining room after meals.
Education and Training
Expected in 06/2020 High School Diploma | Lakeville North High School, Lakeville, MN GPA:
  • Ranked in Top 15% of class
  • 4.1 GPA
  • Summa cum laude graduate
  • Honor Roll 2016-2020
  • Youth in Government Member
  • LNHS Speech Team Member
  • Traveling Speech Team Member
  • 2019-2020 Speech Captain
  • Member of the 2019-2020 All State Speech Team
  • South-Suburban Conference Speech Award Recipient
  • 2019 and 2020 Speech and Debate National Tournament Qualifier
  • Now and Then Member, a select extra-curricular acapella choir at Lakeville North
  • Lakeville North Outstanding Singer Award Recipient
Expected in 06/2024 BBA | Business And Music University of St. Thomas, Saint Paul, MN GPA:
  • Major in Marketing Management and Music
  • Dean's List Honoree First and Second Semester of 2020
  • Cadenza Member, a select acapella choir at the University of St. Thomas
  • 3.84 GPA

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Resume Overview

School Attended

  • Lakeville North High School
  • University of St. Thomas

Job Titles Held:

  • Guest Advocate
  • Hostess
  • Culinary Assistant

Degrees

  • High School Diploma
  • BBA

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