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Group Business Continuity Manager Resume Example

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GROUP BUSINESS CONTINUITY MANAGER
Career Focus
Results-oriented Business Continuity professional with the ability to lead organizations to the successful implementation and maturity of a business continuity program. 
Summary of Skills
  • Business recovery and sustainability
  • Process development
  • Strategic planning


  • Risk management
  • Project management
  • Critical thinking


Accomplishments
Organizational Development
  • Developed and implemented an enterprise-wide business continuity/disaster recovery management program in the most cost effective manner so as to minimize the burden on business units as the organization gains the benefits of robust planning.
  • Developed and implemented a business continuity awareness program to include education, training, and awareness for all employees and management.
  • Established relationships with business continuity professionals, local/regional emergency response groups, and executives from a variety of fields to help create realistic strategies and share best practices.
  • Served as an experienced practitioner on several Federal Reserve System business continuity work groups.
  • Established performance metrics, with business unit performance including IT disaster recovery and communicated to senior management quarterly.
Professional Experience
Group Business Continuity Manager01/2011 to CurrentWestfield GroupWestfield Center, OH
  • Design, develop, and implement an enterprise-wide business continuity management and disaster recovery program.
  • Provide leadership in coordinating, assessing, developing, and communicating business continuity and disaster recovery requirements and plans/exercises associated with business and information technology units.
  • Work with business units to conduct exercises to validate business continuity plans.
  • Recommend recovery strategies and options, and assist with the implementation of recovery solutions.
  • Conduct a detailed business impact analysis and risk assessment across the enterprise.
  • Analyze results and report to senior management.
  • Design, coordinate and conduct business continuity/disaster recovery testing/exercises.
  • Report on exercise results and follow-up on issue resolutions.
  • Meet with executive management to present and discuss methodologies, requirements and strategies for enterprise business continuity planning.
  • Monitor the business continuity/disaster program as it relates to audit and regulatory compliance.
  • Promote awareness and understanding of responsibilities and capabilities in time of a disaster.
  • Identify risk to business continuity and IT disaster recovery, including new and emerging risk, and coordinate organizational response and mitigation.
  • Assess risks to predict impacts and recommend appropriate mitigating strategies and control activities.
  • Serve as an alternate on the Enterprise Risk Management Committee.
Business Continuity Coordinator01/2001 to 01/2011Federal Reserve Bank of ClevelandCleveland, OH
  • Design, develop, and implement an enterprise-wide business continuity management program that addresses disaster recovery, business recovery and emergency response.
  • Provide leadership in communicating and consulting services across the organization to ensure program requirements are understood and met.
  • Conduct a detailed business impact analysis across the enterprise.
  • Analyze results and report to senior management.
  • Ensure business continuity/disaster recovery plans are reviewed, updated, and integrated.
  • Identify risk to business continuity, including new and emerging risk, and coordinate organizational response and mitigation.
  • Provide leadership in coordinating, assessing, developing, and communicating business continuity and disaster recovery requirements.
  • Establish business continuity testing methodologies; plans and coordinate the testing of recovery support and business continuity procedures throughout the enterprise.
  • Identify and implement continuous improvement opportunities.
  • Provide leadership between the technology groups and business units emphasizing communication and support management.
  • Design, coordinate and conduct testing/exercises.
  • Develop and maintain standards and procedures for business continuity and disaster recovery documentation.
  • Ensure the organization's business continuity management program is coordinated with other Federal Reserve Banks, U.S.
  • Treasury programs, and local/regional emergency response plans.
  • Coordinate and facilitate crisis management incident response meetings.
  • Report and publish exercise results and follow-up issue resolutions across the organization.
  • Report the business continuity status of business units to senior management on a quarterly basis.
  • Plan, direct, and manage designated projects.
  • Serve as the alternate business continuity officer in the Federal Reserve System.
Statistics and Analysis Coordinator01/1992 to 01/2001Federal Reserve Bank of ClevelandCleveland, OH
  • Coordinate daily workflow activities and ensure appropriate internal and external resources are in place to ensure all deadlines and quality measures are met.
  • Serve as the department business continuity contact.
  • Oversee completion of assignments by staff.
  • Provide departmental and performance feedback.
  • Provide periodic status report to management.
  • Identify and implement process enhancements.
  • Respond to emerging issues and contribute extensive organization-level comments on reporting and regulatory changes.
Education
MBA2010University of PhoenixPhoenix, Arizona
2009Virtual CorporationLicensed Business Continuity Maturity Model Assessor
2008DRI InternationalCertified Business Continuity Professional
Bachelor of Science: Information Technology2005University of PhoenixPhoenix, Arizona
Professional Affiliations
Contingency Planners of Ohio, Co-Program Director (2007-2009), Vice President (2010 - 2014), System Information Coordinator (2014 - present) Northern Ohio First (2010)
The International Consortium for Organizational Resilience (2009)
Disaster Recovery Journal (2008)
DRI International (2008)
Skills
Multi-task management, advanced problem-solving, organizational skills, leadership
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Resume Overview

Companies Worked For:

  • Westfield Group
  • Federal Reserve Bank of Cleveland

School Attended

  • University of Phoenix
  • Virtual Corporation
  • DRI International

Job Titles Held:

  • Group Business Continuity Manager
  • Business Continuity Coordinator
  • Statistics and Analysis Coordinator

Degrees

  • MBA 2010
    2009
    2008
    Bachelor of Science : Information Technology 2005

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