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Group Business Continuity Manager Resume Example

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GROUP BUSINESS CONTINUITY MANAGER
Career Focus
Results-oriented Business Continuity professional with the ability to lead organizations to the successful implementation and maturity of a business continuity program. 
Summary of Skills
  • Business recovery and sustainability
  • Process development
  • Strategic planning
  • Risk management
  • Project management
  • Critical thinking
Accomplishments
Organizational Development
  • Developed and implemented an enterprise-wide business continuity/disaster recovery management program in the most cost effective manner so as to minimize the burden on business units as the organization gains the benefits of robust planning.
  • Developed and implemented a business continuity awareness program to include education, training, and awareness for all employees and management.
  • Established relationships with business continuity professionals, local/regional emergency response groups, and executives from a variety of fields to help create realistic strategies and share best practices.
  • Served as an experienced practitioner on several Federal Reserve System business continuity work groups.
  • Established performance metrics, with business unit performance including IT disaster recovery and communicated to senior management quarterly.
Professional Experience
Group Business Continuity Manager 01/2011 to Current Westfield Group Westfield Center, OH
  • Design, develop, and implement an enterprise-wide business continuity management and disaster recovery program.
  • Provide leadership in coordinating, assessing, developing, and communicating business continuity and disaster recovery requirements and plans/exercises associated with business and information technology units.
  • Work with business units to conduct exercises to validate business continuity plans.
  • Recommend recovery strategies and options, and assist with the implementation of recovery solutions.
  • Conduct a detailed business impact analysis and risk assessment across the enterprise.
  • Analyze results and report to senior management.
  • Design, coordinate and conduct business continuity/disaster recovery testing/exercises.
  • Report on exercise results and follow-up on issue resolutions.
  • Meet with executive management to present and discuss methodologies, requirements and strategies for enterprise business continuity planning.
  • Monitor the business continuity/disaster program as it relates to audit and regulatory compliance.
  • Promote awareness and understanding of responsibilities and capabilities in time of a disaster.
  • Identify risk to business continuity and IT disaster recovery, including new and emerging risk, and coordinate organizational response and mitigation.
  • Assess risks to predict impacts and recommend appropriate mitigating strategies and control activities.
  • Serve as an alternate on the Enterprise Risk Management Committee.
Business Continuity Coordinator 01/2001 to 01/2011 Federal Reserve Bank of Cleveland Cleveland, OH
  • Design, develop, and implement an enterprise-wide business continuity management program that addresses disaster recovery, business recovery and emergency response.
  • Provide leadership in communicating and consulting services across the organization to ensure program requirements are understood and met.
  • Conduct a detailed business impact analysis across the enterprise.
  • Analyze results and report to senior management.
  • Ensure business continuity/disaster recovery plans are reviewed, updated, and integrated.
  • Identify risk to business continuity, including new and emerging risk, and coordinate organizational response and mitigation.
  • Provide leadership in coordinating, assessing, developing, and communicating business continuity and disaster recovery requirements.
  • Establish business continuity testing methodologies; plans and coordinate the testing of recovery support and business continuity procedures throughout the enterprise.
  • Identify and implement continuous improvement opportunities.
  • Provide leadership between the technology groups and business units emphasizing communication and support management.
  • Design, coordinate and conduct testing/exercises.
  • Develop and maintain standards and procedures for business continuity and disaster recovery documentation.
  • Ensure the organization's business continuity management program is coordinated with other Federal Reserve Banks, U.S.
  • Treasury programs, and local/regional emergency response plans.
  • Coordinate and facilitate crisis management incident response meetings.
  • Report and publish exercise results and follow-up issue resolutions across the organization.
  • Report the business continuity status of business units to senior management on a quarterly basis.
  • Plan, direct, and manage designated projects.
  • Serve as the alternate business continuity officer in the Federal Reserve System.
Statistics and Analysis Coordinator 01/1992 to 01/2001 Federal Reserve Bank of Cleveland Cleveland, OH
  • Coordinate daily workflow activities and ensure appropriate internal and external resources are in place to ensure all deadlines and quality measures are met.
  • Serve as the department business continuity contact.
  • Oversee completion of assignments by staff.
  • Provide departmental and performance feedback.
  • Provide periodic status report to management.
  • Identify and implement process enhancements.
  • Respond to emerging issues and contribute extensive organization-level comments on reporting and regulatory changes.
Education
MBA 2010 University of Phoenix Phoenix, Arizona
2009 Virtual Corporation Licensed Business Continuity Maturity Model Assessor
2008 DRI International Certified Business Continuity Professional
Bachelor of Science: Information Technology 2005 University of Phoenix Phoenix, Arizona
Professional Affiliations
Contingency Planners of Ohio, Co-Program Director (2007-2009), Vice President (2010 - 2014), System Information Coordinator (2014 - present) Northern Ohio First (2010)
The International Consortium for Organizational Resilience (2009)
Disaster Recovery Journal (2008)
DRI International (2008)
Skills
Multi-task management, advanced problem-solving, organizational skills, leadership
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Resume Overview

Companies Worked For:

  • Westfield Group
  • Federal Reserve Bank of Cleveland

School Attended

  • University of Phoenix
  • Virtual Corporation
  • DRI International

Job Titles Held:

  • Group Business Continuity Manager
  • Business Continuity Coordinator
  • Statistics and Analysis Coordinator

Degrees

  • MBA 2010
    2009
    2008
    Bachelor of Science : Information Technology 2005

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