Group Business Continuity Manager Resume Example
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GROUP BUSINESS CONTINUITY MANAGER
Career Focus
Results-oriented Business Continuity professional with the ability to lead organizations to the successful implementation and maturity of a business continuity program.
Summary of Skills
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Accomplishments
Organizational Development
- Developed and implemented an enterprise-wide business continuity/disaster recovery management program in the most cost effective manner so as to minimize the burden on business units as the organization gains the benefits of robust planning.
- Developed and implemented a business continuity awareness program to include education, training, and awareness for all employees and management.
- Established relationships with business continuity professionals, local/regional emergency response groups, and executives from a variety of fields to help create realistic strategies and share best practices.
- Served as an experienced practitioner on several Federal Reserve System business continuity work groups.
- Established performance metrics, with business unit performance including IT disaster recovery and communicated to senior management quarterly.
Professional Experience
Group Business Continuity Manager01/2011 to CurrentCu*Answers, Inc.Grand Rapids , MI
- Design, develop, and implement an enterprise-wide business continuity management and disaster recovery program.
- Provide leadership in coordinating, assessing, developing, and communicating business continuity and disaster recovery requirements and plans/exercises associated with business and information technology units.
- Work with business units to conduct exercises to validate business continuity plans.
- Recommend recovery strategies and options, and assist with the implementation of recovery solutions.
- Conduct a detailed business impact analysis and risk assessment across the enterprise.
- Analyze results and report to senior management.
- Design, coordinate and conduct business continuity/disaster recovery testing/exercises.
- Report on exercise results and follow-up on issue resolutions.
- Meet with executive management to present and discuss methodologies, requirements and strategies for enterprise business continuity planning.
- Monitor the business continuity/disaster program as it relates to audit and regulatory compliance.
- Promote awareness and understanding of responsibilities and capabilities in time of a disaster.
- Identify risk to business continuity and IT disaster recovery, including new and emerging risk, and coordinate organizational response and mitigation.
- Assess risks to predict impacts and recommend appropriate mitigating strategies and control activities.
- Serve as an alternate on the Enterprise Risk Management Committee.
Business Continuity Coordinator01/2001 to 01/2011Federal Reserve Bank Of ClevelandCity , STATE
- Design, develop, and implement an enterprise-wide business continuity management program that addresses disaster recovery, business recovery and emergency response.
- Provide leadership in communicating and consulting services across the organization to ensure program requirements are understood and met.
- Conduct a detailed business impact analysis across the enterprise.
- Analyze results and report to senior management.
- Ensure business continuity/disaster recovery plans are reviewed, updated, and integrated.
- Identify risk to business continuity, including new and emerging risk, and coordinate organizational response and mitigation.
- Provide leadership in coordinating, assessing, developing, and communicating business continuity and disaster recovery requirements.
- Establish business continuity testing methodologies; plans and coordinate the testing of recovery support and business continuity procedures throughout the enterprise.
- Identify and implement continuous improvement opportunities.
- Provide leadership between the technology groups and business units emphasizing communication and support management.
- Design, coordinate and conduct testing/exercises.
- Develop and maintain standards and procedures for business continuity and disaster recovery documentation.
- Ensure the organization's business continuity management program is coordinated with other Federal Reserve Banks, U.S.
- Treasury programs, and local/regional emergency response plans.
- Coordinate and facilitate crisis management incident response meetings.
- Report and publish exercise results and follow-up issue resolutions across the organization.
- Report the business continuity status of business units to senior management on a quarterly basis.
- Plan, direct, and manage designated projects.
- Serve as the alternate business continuity officer in the Federal Reserve System.
Statistics and Analysis Coordinator01/1992 to 01/2001Federal Reserve Bank Of ClevelandCity , STATE
- Coordinate daily workflow activities and ensure appropriate internal and external resources are in place to ensure all deadlines and quality measures are met.
- Serve as the department business continuity contact.
- Oversee completion of assignments by staff.
- Provide departmental and performance feedback.
- Provide periodic status report to management.
- Identify and implement process enhancements.
- Respond to emerging issues and contribute extensive organization-level comments on reporting and regulatory changes.
Education
MBA2010University of PhoenixCity, State
2009Virtual CorporationLicensed Business Continuity Maturity Model Assessor
2008DRI InternationalCertified Business Continuity Professional
Bachelor of Science: Information Technology2005University of PhoenixCity, State
Professional Affiliations
Contingency Planners of Ohio, Co-Program Director (2007-2009), Vice President (2010 - 2014), System Information Coordinator (2014 - present) Northern Ohio First (2010)
The International Consortium for Organizational Resilience (2009)
Disaster Recovery Journal (2008)
DRI International (2008)
Skills
Multi-task management, advanced problem-solving, organizational skills, leadership
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Resume Overview
School Attended
- University of Phoenix
- Virtual Corporation
- DRI International
Job Titles Held:
- Group Business Continuity Manager
- Business Continuity Coordinator
- Statistics and Analysis Coordinator
Degrees
- MBA 2010
2009
2008
Bachelor of Science : Information Technology 2005
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