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Grounds Crew Worker Resume Example

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GROUNDS CREW WORKER
Professional Summary

Welcoming Customer Service Cashier adept at greeting over 2000 customers per day, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing a friendly and helpful environment. Areas of expertise include food and beverage and environmental.

Work History
Jessup Powerwashing - Grounds Crew WorkerBowling Green, KY04/2020 - Current
  • Removed debris using degreasers and chemicals as label recommended.
  • Completed scheduled maintenance of equipment by power washing, scrubbing and sweeping.
  • Cleaned debris and waste materials from job site.
  • Cleaned windows, gutters, roofs and other surfaces by power washing or pressure washing.
  • Worked with other crew members to plan and complete jobs.
  • Safely handled and moved equipment such as foot ladders and hoses.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Established and maintained clean and comfortable environments in c commercial and residential buildings by vacuuming, cleaning windows and dusting.
  • Cleaned, vacuumed and dusted all areas of building to maintain organized, professional appearance for employees and clients.
  • Completed routine floor maintenance, including stripping, sealing and finishing.
  • Stripped and refinished hard surface floors to maintain quality condition and appearance.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash.
  • Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Responded immediately to calls from personnel to clean up spills and wet floors resulting from ceiling leaks and plumbing problems.
Corvette Catering Group - CashierBowling Green, KY04/2019 - 09/2020
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Counted cash in register drawer at beginning and end of shift.
  • Helped over 200 guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Prepared and submitted end-of-shift reports using POS software.
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
  • Increased sales 100% by offering advice on purchases and promoting additional products.
  • Trained as Stand Manager and provided back-up coverage to provide customers with optimal support.
  • Assisted customers with special services, account updates and promotional options.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Assisted customers by answering questions and fulfilling requests.
  • Served needs of more than 2000 customers in busy sports environment.
  • Worked closely with mangers and employees to solve problems and handle customer concerns.
  • Worked with Head manager s to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
  • Completed sales in excess of $3000 with near-zero error rate using POS system.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Educated customers on promotions to enhance sales.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Western Kentucky University - Voluntary WorkerBowling Green, KY01/2012 - 04/2019
  • Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution.
  • Assisted servers with table settings and beverage refills to support high-volume shifts.
  • Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
  • Promoted efficiency by removing empty dishes, glassware and silverware to shorten bussing times.
  • Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery.
  • Organized and replenished supplies at food stations to optimize team performance.
  • Completed efficient table resets by wiping down surfaces and refilling condiments.
  • Answered questions from restaurant patrons regarding menu items.
  • Sanitized tables and followed proper cleaning methods to avoid food borne illnesses.
  • Washed dishes, glasses and cutlery when dishwashing staff became overwhelmed.
  • Confirmed speed of service for all food orders while minimizing errors and complaints.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Trained and mentored newly hired employees to explain process flow and safety procedures.
  • Maintained kitchen productivity, guaranteeing timely preparation and serving of dishes in alignment with customer specifications.
Skills
  • Debris removal
  • Sprinkler system knowledge
  • Safety and compliance
  • Safety standards and protocols
  • Cleaning agents
  • Team management
  • Problem resolution
  • Business operations
  • Customer assistance
  • Credit card processing
  • Cash register operations
  • Payment collection
  • Point of Sale Knowledge
  • POS Systems
  • Identification Checks
  • Cash Drawer Management
  • Product and Service Sales
  • Cleaning procedures
Education
05/2020Lighthouse AcademyBowling Green, KYHigh School Diploma
Certifications
  • ServSafe
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Resume Overview

Companies Worked For:

  • Jessup Powerwashing
  • Corvette Catering Group
  • Western Kentucky University

School Attended

  • Lighthouse Academy

Job Titles Held:

  • Grounds Crew Worker
  • Cashier
  • Voluntary Worker

Degrees

  • High School Diploma

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