Highly motivated customer support professional. Strong verbal, listening and written skills. Comfortable in interacting with all levels of the organization and public. Able to negotiate and problem solve quickly, accurately, and efficiently. Adept at multitasking to achieve individual and team goals. Diverse background includes customer service, supervision and general maintenance. Committed to quality and excellence.
Shift Lead crew member. Loaded and unloading of the aircraft. Towing of aircraft to and from gates, hardstand and the hangar. Operating ground service equipment. De icing of the aircraft. Assisting customers with specials needs and request. Assisted with checking in and boarding customers.
Customer support. Sales of services. Applied fertilizer and pesticides to customers yards.
General ground equipment maintenance. Followed checklists to verify that all important parts were examined. Examined vehicles to determine the extent of damage or malfunctions. Organized work records and filed reports.
Security guard at the Sysco Norwood MA facility. Maintained authorized access to the facility.
Currently I have 48 credit hours towards my associates degree.
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