Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
I would like to maximize my opportunities within the corporation I'm involved in by moving upward from any current
position. I would like to be the best at what job I am included in and take any educated classes/training and/or
tests to furthure my experience within customer service and retail. My main goals are to Work for the company I'm employed by and strive to make every minute
spent of my time on bettering my experience, as well as, the business of my position.
Key Skills
Management
leadership quality
customer service
time management
Excellent multi-tasker
Strong communication skills
Flexible schedule
prioritizing
adaptable
able to work individually
work well with entry level staff
organization
merchandising
inventory
Cash handling
Inventory control procedures
Detail-oriented
Personnel training and development
sales experience
able to work in a team environment
contribute well in any way to the company
Accomplishments
Contributed to a 40% drop in shoplifting through increased awareness and intervention measures.
Routinely helped as many as 30 customers each day in a high-volume retail outlet.
Promoted several times for exceling in my field over others.
trained new employees for the job over 6½ years
being a dedicated employee
Received solid performance reviews
praised on quality of job performance
earned several promotions from entry level to management
maintain optimal stock levels
ability to manage a group of 10 or more people daily
Experience
10/2016 to 02/2018
Grocery Store ManagerKroger – Idaho Falls, ID,
Interviewed, hired and trained new team members
Greeted all customers
Executed cash transactions quickly and accurately
Oversaw overnight store operations, including staff assignments and production lists
Delegated tasks to team members to optimize productivity
Supervised 8 employees per shift
Directed and managed all functions of the dairy, frozen, produce and bakery departments
Conducted price checks for cashiers and service clerks
Handled resets according to schedule, including deleted and new merchandise
Ordered and shelved weekly sale items for customers
Built attractive holiday and seasonal displays for merchandising program
Safely used knives, scales, wrappers, compactors, garbage disposals, pallet jack and hand trucks
Checked out customers and bagged items quickly
Safely operated manual and electric pallet jacks
Suggested additional items and offered samples of weekly promotional items to increase store sales
Praised by management for being a fast and efficient worker, requiring minimum supervision
Served shoppers in a prompt, courteous and friendly manner
Evaluated department conditions and operations to determine strengths and areas for improvement
Broke down heavy pallet loads of cases, boxes and bags
Arranged and stocked department displays
Provided performance feedback and coached employees with setting quarterly goals
Communicated and exemplified the company’s vision and goals
Gave every customer immediate and undivided attention
Offered product recommendations when appropriate
Rewarded and disciplined associates
04/2016 to 10/2016
screen room and machine operatorCoral Graphics – City, STATE, Interviewed, hired and trained new team membersGreeted all customersExecuted cash transactions quickly and accuratelyOversaw overnight store operations, including staff assignments and production listsDelegated tasks to team members to optimize productivitySupervised 8 employees per shiftDirected and managed all functions of the dairy, frozen, produce and bakery departmentsConducted price checks for cashiers and service clerksHandled resets according to schedule, including deleted and new merchandiseOrdered and shelved weekly sale items for customersBuilt attractive holiday and seasonal displays for merchandising programSafely used knives, scales, wrappers, compactors, garbage disposals, pallet jack and hand trucksChecked out customers and bagged items quicklySafely operated manual and electric pallet jacksSuggested additional items and offered samples of weekly promotional items to increase store salesPraised by management for being a fast and efficient worker, requiring minimum supervisionServed shoppers in a prompt, courteous and friendly mannerEvaluated department conditions and operations to determine strengths and areas for improvementBroke down heavy pallet loads of cases, boxes and bagsArranged and stocked department displaysProvided performance feedback and coached employees with setting quarterly goalsCommunicated and exemplified the company’s vision and goalsGave every customer immediate and undivided attentionOffered product recommendations when appropriateRewarded and disciplined associates
03/2016 to 04/2016
Merchandise/Back LoaderAmerican Woodmark – City, STATE,
Responsibilities there were a couple of different job duties to this 1 particular job
the job duties were to sleeve, strap, scan and then load the cabinetry into the trailer for the shipment the following day.
sleeving a cabinet, was basically putting the cardboard and the tape around the outer sides and tops and backs of the cabinet to secure the cabinet from damage.
strapping was also a process in securing the cabinet from damages and possible breakage.
scanning was a process included in the loaders job duty to let the other personnel on the assembly line know that the product and parts going along with the product are being loaded for shipment.
The loading part is pretty self explanatory with loading cabinetry into the trailer for the customer or store to receive the following day.
Accomplishments I learned a better understanding of how much team work is needed in a work place to accomplish things that a single individual cannot.
02/2010 to 08/2016
Grocery Center Store LeadFood-Lion – City, STATE,
inventory association
organize merchandise daily
keep shelves stocked to minimum quantity
recondition shelving to company standards
replenish best seller items to assure customer satisfaction
Cashier duties
cleanliness in the work environment
customer interaction on daily basis
Greeted all customers
Delegated tasks to team members to optimize productivity
Oversaw overnight store operations, including staff assignments and production lists
Education
Expected in 2011
High School Diploma: Business Hampshire High - Romney, WV GPA:
Skills
communication skills, people skills, personnel, retail, scanning, management oriented, team working skills, individual working skills, great customer service, hiring, budgeting, training new employees, leading a store of over 50+ employees, appraisals, replenishment of stocks and on hands, handling shrink and inventory.
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