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Grocery Stocker Resume Example

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GROCERY STOCKER
Professional Summary

Efficient Worker skilled in managing stock and merchandising products. Expert in assisting customers, multitasking, and handling high-volume work. Well-versed in fast pasting environments. Multilingual individual with team-oriented nature and expertise to handle diverse tasks, including checking shipments and processing customer payments. Positive and upbeat communicator dedicated to customer satisfaction. Proficient in keeping stock current, organized and properly identified to promote sales. Dependable Manager with terrific work ethic and expertise in managing cash handling and other work duties in quick-paced settings. Drove customer loyalty by promptly offering assistance. Established commitment to engaging customers. Dependable worker with terrific work ethic and expertise in managing Sales/ Store and in quick-paced settings. Drove customer loyalty by promptly offering assistance. Established commitment to engaging customers. Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating grocery merchandise. Physically fit and active. Well-organized Friendly Worker available any/aviable hours per week. Set up and take down displays and maintain back stock areas. Reliable and dedicated employee with excellent product labeling, price computation and order filling abilities. Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task.

Skills
  • Stock rotation guidelines
  • Unloading procedures
  • Product labeling skills
  • Customer relationships
  • Cleaning procedures
  • Heavy lifting
  • Performance improvement
  • Regulatory Compliance
  • Relationship development
  • Communications
  • Operational improvement
  • Team building
  • Product restocking
  • Safety processes and procedures
  • Shelving of products
  • Merchandising expertise
Work History
12/2019 to 02/2020Grocery StockerHyvee Grocery Store | Cherokee, IA
  • Stayed current on available products, store promotions and customer service policies to better shoppers.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Hauled boxes and Grocery items from stock, using dollies equipment and placed on correct store shelves.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Kept work areas neat, clean and free from debris.
  • Assisted customers by finding items quickly, boosting store satisfaction rate by [Number] %.
  • Scanned shelves and product cases to locate expired, outdated and spoiled items.
  • Interacted with guests in friendly and knowledgeable way.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
08/2019 to 11/2019Housekeeper/Laundry WorkerBest Western Inns | Cherokee, IA
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Verified cleanliness and organization of storage areas and carts.
  • Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
  • Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency.
  • Kept building entryway glass clean and polished for professional presentation.
  • Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
  • Removed waste paper and other trash from premises to designated area.
  • Swept and washed all hard surface floors.
  • Serviced bathrooms, including cleaning, sanitizing and supply replenishment.
  • Coordinated hotel-wide laundry workflow to fulfill guest laundry requests in under [Number] hours.
  • Cleaned and stocked [Number] rooms per day by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Operated power equipment tools such as backpack vacuums for up to [Number] hours per shift.
  • Transported cleaning products and equipment to and from utility rooms.
  • Cleaned bathrooms and kitchens with sanitizing products to prevent spread of germs and reduce likelihood of illness.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Returned emptied garbage receptacles to proper locations.
  • Slid beds, sofas and [Type] furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Restocked linen and cycled towels and sheets in all areas of full-service hotel-based spa.
  • Offered deep cleaning expertise to clients in need of extra support for [Type] areas.
  • Picked up trash from parking lot and garden areas to keep those areas free of debris.
  • Coordinated hotel-wide laundry workflow to fulfill hotel guest laundry requests in under [Number] hours.
  • Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
  • Emptied over [Number] wastebaskets per shift to transport waste to proper disposal areas.
  • Operated [Type] equipment and used chemicals by following all safety protocols and procedures to avoid burns, injuries and [Type] accidents.
  • Polished glass surfaces and windows.
  • Cleaned over [Number] locations every [Timeframe] with consistently high customer satisfaction ratings.
  • Cleaned and changed bedspreads, blankets and mattresses.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Used [Type] and [Type] chemicals to disinfect floors, counters and furniture.
  • Worked on team of [Number] staff members to service [Number] [Type] rooms daily.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Stripped and refinished hard surface floors to maintain quality condition and appearance.
  • Established and maintained clean and comfortable environments in [Type] buildings by vacuuming, cleaning windows and dusting.
  • Changed bed linens and collected soiled linens for cleaning.
  • Quickly responded to requests from patrons for linens and [Type] items, which boosted satisfaction rates by [Number] % on company scorecards.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Rotated linens in storerooms and replenished when supplies ran low.
02/2019 to 07/2019Server/Cashier/Delivery DriverPizza Hut | Cherokee, IA
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Coordinated [Number] events throughout [Number] banquet spaces, including weddings, reunions, and corporate meetings.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Managed food resources, memorized orders and coordinated service in [Number] - table restaurant.
  • Prepared beverages and filled food orders for customers.
  • Served needs of more than [Number] customers in busy [Type] environment.
  • Bussed and reset [Number] tables per shift, working efficiently to keep dining room and work areas clean.
  • Increased sales from $ [Number] to $ [Number] by upselling [Product] to customers.
  • Greeted and maintained relationships with regular customers.
02/2016 to 02/2018Store ManagerSparky's One Stop | Cherokee, IA
  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
  • Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
  • Oversaw, trained and encouraged [Number] [Job title] s, promoting culture of efficiency and performance.
  • Rotated merchandise and displays to feature new products and promotions.
  • Created work schedules according to sales volume and number of employees.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Analyzed and interpreted store trends with [Software] to facilitate planning.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Managed vendor selection and relations to guarantee best pricing and on-time deliveries.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels [Number] %.
  • Completed [Timeframe] profit and loss performance reports.
  • Increased profits through effective [Type] training and troubleshooting profit loss areas.
  • Maintained proper product levels and inventory controls for [Type] merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Coached [Number] sales associates in product specifications, sales incentives and selling techniques, increasing customer satisfaction ratings [Number] %.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Reported to district manager regarding all store and staff issues, financial goals and sales.
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
  • Managed, hired and developed top talent to strengthen workflow and productivity.
  • Trained and developed new associates on POS system and key sales tactics, which improved process flows.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain $ [Amount] quarterly budget.
  • Kept inventories accurate with daily cycle counts and [Timeframe] audits to identify and resolve variances.
  • Instructed staff on appropriately handling difficult and complicated sales and unhappy customers by implementing [Type] training and encouraging use of [Type] and [Type] skills.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Cooperated with staff and clients to achieve customer service goals and surpass team objectives.
  • Planned budgets and authorized payments and merchandise returns.
  • Determined and implemented [Type] [Product or Service] quality standards through [Action] .
  • Boosted sales by [Number] % by effectively cultivating customer rapport and delivering superior customer service.
  • Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
  • Boosted revenue by $ [Number] by developing and deploying strategies to effectively improve operations.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Rotated stock to achieve optimum appeal and minimize shrinkage.
  • Led [Type] quality-assurance projects and enhanced productivity, realizing [Number] % increase in profits.
  • Monitored and maintained proper humidity and temperature in climate-controlled stockrooms.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Bolstered sales volume by [Number] % in less than [Number] years by implementing [Type] program and initiating [Type] employee training.
  • Supervised guests at front counter, answering questions regarding products.
  • Hired, trained and evaluated personnel in sales and marketing.
  • Oversaw employee scheduling to guide operations and secure adequate staffing coverage for busy periods.
  • Implemented new [Type] process and identified poor work habits to improve effectiveness.
  • Executed proof of concept strategic initiatives for future goals, including digital signage and guided selling plans.
  • Drove branch sales to achieve [Number] % ranking among [Number] locations company-wide during [Timeframe] .
  • Analyzed and settled multi-faceted issues impacting executive leadership and business outcomes across [Number] locations.
  • Trained new hires for diverse jobs and kept employees up-to-date through frequent meetings.
  • Directed construction of product displays on [Timeframe] basis, following corporate planogram, promotions and seasonal trends.
  • Completed all point of sale opening and closing procedures, including counting contents of cash register.
  • Oversaw daily operations of [Type] start-up, including staffing and training, [Type] compliance, inventory control and financial functions.
  • Partnered with store director to interview, hire, train and develop department managers and team members to build and sustain high in-store performance.
  • Generated repeat business by delivering exceptional customer service and positive engagement.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Managed all aspects of store operations, including organization, maintenance and purchasing functions.
  • Proactively identified performance gaps among [Job title] s and implemented process improvements to enhance [Result] s.
  • Recruited, interviewed and hired staff members who brought talent, enthusiasm and experience to skilled team of [Job Title] s.
  • Coached sales associates on product knowledge by using [Type] training tools.
  • Reconciled daily sales transactions to balance and log day-to-day revenue with [Software] .
  • Established succession planning by training and mentoring [Number] associates into leadership positions.
  • Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
  • Leveraged social media and brand marketing to achieve or surpass sales quota of $ [Amount] each [Timeframe] .
Education
05/2008High School DiplomaMclaurin Attendance Center, Florence, MS
  • Continuing education in Nursing
  • Coursework in Applied Math, Biology and CNA
  • Member of Western Iowa Tech Community Collage/Still Attending.
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Resume Overview

Companies Worked For:

  • Hyvee Grocery Store
  • Best Western Inns
  • Pizza Hut
  • Sparky's One Stop

School Attended

  • Mclaurin Attendance Center

Job Titles Held:

  • Grocery Stocker
  • Housekeeper/Laundry Worker
  • Server/Cashier/Delivery Driver
  • Store Manager

Degrees

  • 05/2008 High School Diploma

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