Efficient Grocery Manager proudly offering over 20 years' experience creating great places to work and improving employee morale by effectively resolving conflicts and promoting active listening and communication skills. A determined professional known for managing supply levels and large restocking orders. Offering collaborating and negotiating skills.
Skills
Department Oversight
Policy Development and Enforcement
Staff Scheduling
Mathematical Calculation and Reasoning
Performance Assessment
Staff Development
Team Leadership
Training and Mentoring
Decision Making
Inventory Merchandising
Hiring and Onboarding
Performance Evaluation and Monitoring
Employee Motivation
Sales Promotion
Focus and Follow-Through
Issue and Conflict Resolution
Management Team Building
Supplier Monitoring
Assignment Delegation
Experience
04/2001 to Current
Grocery ManagerWeis Markets, Inc. – Laurel, MD,
Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.
Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
Drove consistent grocery sales with effective merchandising and promotions implementation.
Assessed grocery store for cleanliness and checked proper stocking of shelves, refrigerated section and freezers.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Analyzed store's inventory and ordered merchandise and products to keep stock level.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Facilitated effective communication between customers and associates to encourage positive, team-based atmosphere.
Maximized profit by coordinating efficient team workflows, minimizing waste and controlling shrinkage.
Distributed daily tasks to appropriate employees and checked to complete duties within expected time frames.
Lead by example and took responsibility for all actions drive culture of performance excellence.
Oversaw storewide merchandising benchmarks to maintain operational excellence.
Monitored metrics to verify asset stability and effectiveness in strategies designed to increase profit margin.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Represented integrity and professionalism in business, serving as mentor and role model to staff.
Accurately managed shipment processing, providing direction to associates and overseeing inventory activities.
Provided leadership to 50 employees through coaching, feedback and performance management.
Trained, managed and motivated employees to promote professional skill development.
07/1996 to 07/1999
Infantry Team LeaderSafeway – Winslow, AZ,
Trained continuously to maintain required physical fitness for demanding work.
Coordinated and supervised weapon employment and adhered to fire discipline planning and protocols.
Spearheaded fire protection and prevention programs, providing teams with training and resources to deliver timely and quality efforts.
Preserved order and discipline among subordinates, and gave assignments and instructions.
Oversaw station efforts to continuously deliver timely and quality responses in areas of fire, medical and public safety administration.
Inspected schools, theaters, offices and various other buildings to check for proper fire precautionary measures.
Conducted fire prevention and suppression operations.
Preserved order and discipline among 6 subordinates.
Addressed emergency calls and fire alarms using operating pumps, aerial ladders and auxiliary equipment.
Commanded oversight and tactical planning to streamline operations and enhance emergency preparedness procedures.
Trained diligently on gym equipment and exercise courses to achieve combat resilience and advance in both rank and skill level.
Maintained rifles, machine guns, mortars and hand grenades, verifying weapon locations and supporting magazine operations.
Instructed personnel on environmental hazard reduction and PPE use, driving standardized procedures and supporting team health and performance.
Managed receipt, storage and issue of mission-specific weapons and ammunition.
Coordinated assignment and distribution of new field equipment and supplies in support of well-provisioned team operations.
Led infantry team of 6 members in combat operations, providing tactical guidance for individuals with varying strengths.
Directed supporting gunfire to suppress enemy attacks and allow troops to maneuver within action area.
Trained soldiers, US contractors and foreign nationals on comprehensive combat operations to support mission goals.
Coordinated detailed operations with armor, artillery and air support units.
Monitored and authorized access to restricted areas by employees and visitors to guard against theft and incursion.
Led detailed trainings on weapons systems for subordinates, enhancing overall team safety and cohesion.
Prepared operation plans and orders to support resource and installation security.
Patrolled restricted areas and authorized access for permitted personnel.
Conducted ground reconnaissance and reported to leadership for strategic planning.
Processed prisoners of war and acquired documents critical to operational success.
Developed and maintained daily personnel accountability reports for 6 soldiers in remote and urban combat settings.
Applied critical thinking and analysis skills to evaluate intelligence data and other variables to plan course of action.
Formulated and led unit through offensive operations, including organizing mortar assaults and tasking assault units.
Maintained critical communication in electronic warfare environment.
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District Meat CoordinatorFred Meyer – City, STATE,
Managed administrative processes and prepared key reports and documentation.
Served as link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
Delivered key projects on-time and on-budget by effectively managing resources and staff.
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Meat ManagerFred Meyer – City, STATE,
Advised customers on alternative cuts, cooking methods, storage requirements and nutritional aspects of meat.
Packed display case with meat and poultry products, checking price tags for accuracy.
Performed waste minimization, saleable yield and predictive costing methods for meat department.
Modeled primary and secondary meat cutting skills with steak and boning knives to mentor meat counter associates.
Implemented health and food safety protocols for sales and production environments.
Delivered quality meat and poultry products to meet specifications of customers, resulting in consistent sales.
Coached team members on equipment safety, food handling and merchandising techniques.
Priced items correctly and created all related signs and tags to notify customers of sales and special promotions.
Monitored inventory usage, placed supply orders and oversaw stocking of new goods.
Established loyalty, executing flawless customer engagement to drive client retention.
Used empathy and persuasive negotiation skills to deliver positive customer experience.
Determined effective department schedules and delegated work to employees based upon strength and experience.
Coached staff on strategies to enhance performance and improve customer relations.
Oversaw sales and marketing operations while developing strategic partnerships.
Streamlined ordering and Inventory procedures to identify top sellers and reduce over-stock.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education and Training
Expected in 05/1996
High School Diploma: Macarthur High School - Decatur , IL GPA:
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