grocery manager resume example

• Execute the company vision and expectations through example, management and measurement of performance of center store department associates.
• Empower teams to deliver a great shopping experience.

• Perform manager on duty (MOD) duties when assigned; ensure the entire store team is productive and the total store meets standards.
• Manage SMART inventory, ordering processes, in-stock position, pricing integrity, merchandising, labor, security, expense control and other operational processes to company standards.
• Manage the store’s DSD operation as well as the product availability for all CGO merchandise items.

•Demonstrate and role model exceptional customer service exceeding customer expectations; ensure associates greet, assist, provide efficient service and thank customers in a prompt, courteous, friendly and business-like manner in order to promote the company image as a service-oriented operation.
• Ensure each department’s signing and merchandising reflects the preferences of the local customer base and overall value message.

• Recruit, hire, manage, develop, evaluate and retain a team of direct and indirect reports in accordance with company policies and procedures; staff and schedule department employees within staffing plan and budget.

• Train and coach associates on all KPI’s, product processing, customer service, product knowledge, suggestive selling, safety and sanitation.
• Evaluate department conditions and operations to determine strengths and areas for improvement; reinforce strengths while developing and implementing improved practices and procedures.
• Ensure shelf conditions and planogram integrity by monitoring new and discontinued items, and distribution voids according to company policy.
• Coordinate, plan and order seasonal and non-seasonal merchandise as it relates to advertised events and time of season; educate associates on the effect of market area conditions and seasonal variations on product and sales.
• Develop and maintain a positive image in the community by participating and partnering in community events.

• Attend and participate in weekly meetings to discuss departments’ progress, financial results, recommendations and training enhancements.
• Ensure center store departments operations are consistent with all aspects of federal, state and company health, safety and sanitation codes.
• Ensure adherence to wage and hour policies and regulations.
• Ensure all policies and programs are communicated and executed in a positive and timely manner.

• Responsible for opening and closing store procedures
• Responsible for food safety and sanitation in the fresh departments. Ensuring the store is compliant with state and federal safety regulations.