I am a dependable retail management professional with 18 years of experience looking for the chance to grow with a major retailer. I am looking to combine skills and expertise within a position that welcomes motivation while simultaneously seeking advancement.
I am a dynamic and performance-driven worker with high integrity, a strong work ethic, and great leadership skills. I’m a meticulous and resourceful worker with proven success in leading productive teams and controlling budgets. I am safety-conscious, dependable and efficient. I exhibit effective time management and organizational skills while using my judgement to improve work flow. I hope you will consider me for a position on your team.
Skills
Inventory management
Merchandising
Issue and conflict resolution
Employee management
Product display oversight
Ordering of products
Proficient in Windows, Word, Excel, PowerPoint, Outlook, and Soft Grocer
Recruiting and hiring
Cost analysis and savings
Employee schedule management
Supervision and training
Purchasing and planning
Customer service and assistance
Effective leader
Experience
Grocery Manager, 07/2019 to 06/2021 Redner's Markets Inc. – Douglassville, PA,
I managed all non-perishable departments including Grocery, HBC, GM, Beer and Wine as well as manager on duty from 9 pm-7 am in a 24 hr store.
Ordering, managing shrinkage, merchandising, scheduling and hiring.
I was tasked with upholding all safety and loss prevention standards and ensuring the commitment to customer service was upheld during overnight hours.
I improved labor and consistently ran 120-130% attainment.
I improved quarterly out of stock scans to less than 15 out of stocks across all of GRO/HBC/GM departments.
I consistently received extra bonus pay out because of quarterly scorecard results and exceeding expectation reviews yearly.
Distributed daily tasks to appropriate employees and checked to ensure all duties were completed within expected time frames.
Capitalized on existing talent while facilitating recruitment and development of new talent.
Grocery Manager, 07/2018 to 07/2019 Redner's Markets Inc. – Ephrata, PA,
Harris Teeter promoted me to handle all non-perishable departments. I also worked as Manager On Duty from 9pm-7am in a 24 hr store.
Analyzed store's inventory and ordered merchandise to keep stock level consistent as well as buying in ad products to increase profitability.
Coordinating with beer, wine, and all grocery vendors to ensure in-stock and properly merchandised conditions.
I did the scheduling for Grocery/HBC/GM departments as well as insuring coverage for overnight cashiers and morning receiving.
I was responsible for maintaining Safety and Loss Prevention standards and ensuring all customer service initiatives were upheld during the overnight hours of operation.
I received additional training which allowed me to resolve any emergency and police matters that arose.
Maximized profit by coordinating efficient team workflows, minimizing waste, and controlling shrinkage.
Dairy/Frozen Food Manager, 06/2014 to 07/2018 Jerry's Food – Fort Myers, FL,
Harris Teeter relocated me to take over the struggling Northern Virginia Dairy/Frozen Department, where I:
Improved sales and conditions in the store I was assigned as well as assisting many other stores in area.
Managed Dairy and Frozen Departments, entailing inventory control, maintaining store conditions, planning, and merchandising of specials, as well as managing shrinkage.
Managed and scheduled associates in my departments, effectively achieving sales of up to 16% of total store sales in a 650k+ store, located in an urban environment.
Maintained both departments through lean management and consistently made labor projections.
Maintained freezer cases in top operating condition, arranged for repairs and upgrades and drove meticulously clean and well-organized department for appealing shopping experiences.
Dairy/Frozen Department Manager, 05/2007 to 06/2014 Ingram Micro. – Fort Worth, TX,
Manager of Dairy and Frozen Departments includes maintaining store conditions, planning and merchandising of specials as well as managing shrink.
Managed frozen food stock and inventory, made sure food products remained on hand for customers, rotated products in cases, and coordinated receipt of new product shipments.
Scorecard of at least 90% on the last 4 quarterly department audits with the most recent being 97%. I received extra bonus payouts because of this.
Managed and scheduled associates in my departments effectively achieving sales of up to 16% of total store sales in a 500k+ store, located in a thriving urban environment.
Maintained both departments through lean management and consistently lead the store in labor efficiency of 120-130%.
Maintained freezer cases in top operating condition, arranged for repairs and upgrades and drove meticulously clean and well-organized department for appealing shopping experiences.
Forklift Operator, 02/2005 to 05/2007 Shimano American Corporation – Ladson, SC,
Maneuvered forklift over and around loaded pallets, boxes and other materials.
Unloaded incoming items from trucks and rail cars and transported materials to staging area.
Transported material to correct locations and documented inventory changes.
Inspected lifts before use to prevent damage to goods.
Consistently met deadlines for loading trailers to meet departure deadlines.
Divided and sorted product shipments received using account information and shipping labels.
Order Selector, 08/2003 to 02/2005 Harris Teeter Distribution Center – City, STATE,
Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
Used RF scanner to pick items from bins and complete orders.
Mentored newly hired employees on warehouse safety procedures and demonstrated proper operation of tools to avoid mishaps.
Fulfilled orders quickly to accomplish challenging daily objectives.
Documented package information by completing associated paperwork, attaching labels and running barcodes with scanners.
Education and Training
: , Expected in 06/2007 Harris Teeter B.B.T. Training - , GPA:
Completed comprehensive Manager-in-Training Program
Professional development in [upholding financial standards, handling harassment, exceeding customer service goals and perfecting management techniques.]
: , Expected in 01/1996 D.H. Conley High School - Greenville, Harris, South Carolina GPA:
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