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Grocery Department Manager Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Detail-oriented management professional with over 6 years of success in building and motivating teams to achieve and surpass objectives in sales, service, and performance. Recognized as an effective leader with passion for meeting and engaging customers and mentoring team members. Focused on smoothly overseeing financial, personnel, and operational facets. Forward-thinking leader experienced in mediating conflicts, making sound decisions and multitasking in fast-paced environments.

Skills
  • Self-motivated
  • Customer Service
  • Communication
  • Time Management
  • Team Building
  • Organization and Planning
  • Fast Learner
  • Detail Oriented
  • Driving business growth
  • Training and mentoring
Education
University of Central Florida Orlando, FL Expected in 2013 Bachelor of Science : Marketing - GPA :
Accomplishments
  • Maintained a high customer service rating, consistently rated in the top 15 percent of the company.
  • Achieved an average productivity of 103% and 102% respectively, by promoting adherence to operational best practices and company policies.
  • Increased net profit above the goal by 8.5% and 4.4% respectively, by devising, deploying, and monitoring processes to boost long-term business success.
  • Recognized as a top leader and mentor with high marks on the annual associate survey, rating me in the top 3 percent of the company.
Work History
Coborn's - Grocery Department Manager
Clintonville, WI, 09/2018 - 06/2019
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maximized operational efficiency by evaluating over 16 suppliers to assess quality, timeliness and compliance of deliveries, and maintain tight cost controls.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones daily and through semi-annual evaluations.
  • Analyzed and interpreted store trends using weekly profit and loss statement and weekly operating report to facilitate planning of scheduling, displays, and product to be ordered.
  • Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
Coborn's - Grocery Department Manager
Mandan, ND, 02/2016 - 09/2018
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maximized operational efficiency by evaluating over 20 suppliers to assess quality, timeliness and compliance of deliveries, and maintain tight cost controls.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones daily and through semi-annual evaluations.
  • Analyzed and interpreted store trends using weekly profit and loss statement and weekly operating report to facilitate planning of scheduling, displays, and product to be ordered.
  • Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
Mississippi Market Natural Foods Co-Op - Assistant Grocery Manager
Saint Paul, MN, 05/2014 - 02/2016
  • Promoted positive customer experience through day-to-day supervision and management of inventory levels and associates.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Assisted department manager with improvements in regards to productivity, sales, and net profit.
  • Assisted in hiring, training, and development of staff to ensure execution of mission statement and daily tasks.
Giant Eagle - Grocery Team Leader
Sarver, PA, 06/2013 - 05/2014
  • Lead stock crew (4-7 associates) to complete expectations of service levels, inventory levels, ordering, and productivity.
  • In charge of total store through non-business hours entrusted with security of associates, product, and assets.
  • Fill in as decision maker with vendors, associates, and customer issues when manager was off duty.
  • Engaged customers and provided very high level of service and support, helping find desired products and items.
Giant Eagle - Grocery Team Leader
Shawnee Hills, OH, 01/2013 - 06/2013
  • Lead overnight stock crew (6-8 associates) to complete expectations of service levels, inventory levels, ordering, and productivity.
  • In charge of total store through non-business hours, entrusted with security of associates, product, and assets.
  • Fill in as decision maker with vendors, associates, and customer issues when manager was off duty.
  • Engaged customers and provided very high level of service and support, helping find desired products and items.

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Resume Strength

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Resume Overview

School Attended
  • University of Central Florida
Job Titles Held:
  • Grocery Department Manager
  • Grocery Department Manager
  • Assistant Grocery Manager
  • Grocery Team Leader
  • Grocery Team Leader
Degrees
  • Bachelor of Science

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