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Graduate Assistant Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Driven Civil Engineering graduate skilled in assessing client needs, specifications and budget to determine project scope. Detail-oriented and meticulous with expertise in team collaboration and project management. Accustomed to utilizing forecasting, cost estimation and labor requirements to schedule and coordinate project timelines.

Skills
  • Ability to analyze reports
  • Improvement plan knowledge
  • Program evaluation
  • Quantitative skills
  • Experience in leadership
  • Team management
  • Land use approval process
  • Project workflow management
  • Construction surveying
  • Engineering support
  • Environmental impact studies
  • Permit applications
  • Project management
  • Blueprint understanding
Education
University Of New Haven West Haven, CT, Expected in 01/2023 Master of Science : Civil Engineering - GPA :
  • International Dean's Scholarship Recipient
  • Vice President of Operations of the Graduate Student Council 2021-22
Osmania University Hyderabad, India, Expected in 06/2019 Bachelor of Engineering : Civil Engineering - GPA :
  • Summa cum laude graduate
  • Ranked in Top 10% of class
  • 3.5 GPA
Experience
Rutgers University - Graduate Assistant
New Brunswick, NJ, 05/2021 - Current
  • Directed student workers and aides and delegated tasks to other graduate assistants.
  • Utilized email, phone and in-person meetings to answer questions and mentor students.
  • Directed customer communication to appropriate department personnel and developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Liaised between internal and external stakeholders to provide updated project status and performance reports.
  • Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Flightsafety International Inc. - Junior Site Engineer
Austin, TX, 01/2018 - 01/2019
  • Researched, surveyed and inspected sites to review and improve construction plans.
  • Wrote technical reports documenting project progress and specifications.
  • Reviewed construction activities for compliance with health and safety requirements.
  • Completed site surveys, marked locations and oversaw construction of various projects.
  • Guided projects to meet timescales, budgets and agreed specifications.
  • Supervised and monitored project subcontractors and labor force.
  • Coordinated with business development team to transition projects from execution to engineering and construction phases.
  • Procured and oversaw construction materials for residential projects.
  • Liaised with material providers to negotiate price and schedule availability to align with project stages.
Amazon - Subject Matter Expert
City, STATE, 06/2019 - 12/2020
  • Identified key performance indicators in North America (phones) process and guided team members on refining procedures to improve outcomes, leading to increased productivity and metric improvement.
  • Led analysis of key production metrics in Customer service to develop executive summaries and suggest procedural modifications to optimize productivity.
  • Coached team on company policies, procedures, and best practices to enhance operational efficiency, employee productivity and subsequently decrease labor costs.
  • Identified operational and performance issues and worked with managers to resolve concerns.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Reviewed customer account and service histories to identify trends and issues.
Accomplishments
  • Operated large commercial projects under budget with effective management of people and materials at SK Constructions.
  • Created design computations and quantity estimates for several residential projects.
  • Awarded the 'Most Dependable Player' award for displaying exemplary reliability and ownership at Amazon in December 2019.
  • Promoted from Customer Service Associate to Subject Matter Expert, in less than 12-months at Amazon.
  • Recognized as Employee of the month on several occasions for outstanding performance and team contributions at Amazon.
Activities and Honors
  • Recipient of the 'Best Speaker award' at the annual Civil festival organized by The Institution of Engineers (India) at Muffakham Jah College of Engineering and Technology in 2018.
  • Served as the President of the Orators' Club of MJCET from 2017-19
  • Served as the Editor-in-Chief on the Editorial Board of The Institution of Civil Engineers (India) student chapter in MJCET.
  • Received honorable mention for the incorporation of Green Building Techniques in our project presented at the annual technical festival at MJCET.

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Resume Overview

School Attended
  • University Of New Haven
  • Osmania University
Job Titles Held:
  • Graduate Assistant
  • Junior Site Engineer
  • Subject Matter Expert
Degrees
  • Master of Science
  • Bachelor of Engineering