Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Dedicated Graduate Assistant adept in research and academic publishing demonstrated through history of academic excellence. Quick-learning, dedicated and experienced working within postsecondary research environments. Dedicated to skill development and bringing value to dynamic teams. Ambitious student pursuing Masters of Administration and Public Policy degree eager to contribute developed knowledge in House Natural Resources Committee role. Skilled in communication and strategic thinking in public settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

  • University standards
  • Leadership strength
  • Proficient in Microsoft
  • Organization
  • Team building
  • Problem resolution
  • Communications
  • Customer service
  • Team management
  • Administrative assistance
  • Data evaluation
Graduate Assistant, 08/2020 - Current
University Of Arkansas Rison, AR,
  • Processed admissions applications and transcript requests to facilitate student enrollment.
  • Collaborated with financial aid, education and career services departments to achieve student enrollment targets.
  • Received incoming calls from potential students and provided detailed information about institution.
  • Assisted students in understanding academic application processes, admissions requirements and financial aid options.
  • Stayed up to date on school policies and diverse program requirements.
  • Responded to requests for information about graduate enrollment process.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Assisted with clerical needs including answering telephone calls, performing database management and drafting correspondence.
  • Obtained and organized files and research papers to make important documents easier to find.
Customer APA, 08/2020 - Current
Panjiva Virtual, NC,
  • Adhered tirelessly to public and company health and sanitation standards to keep guests and colleagues safe from disease transmission and injuries.
  • Monitored indoor and outdoor areas proactively for anything out of place or needing attention, kept alert for guests in need of help and practiced exemplary hospitality.
  • Interacted warmly, courteously and professionally with guests, patrons and associates and cultivated joyful, inviting atmosphere while performing menial but important tasks with vigor.
  • Logged cleaning and maintenance work accomplished, maintained cleaning supplies and reported all public area repair needs to facilities team via computerized notification system.
Student Worker , 08/2019 - 05/2020
Crst International Hillsboro, OH,
  • Assisted with clerical needs including answering telephone calls, performing database management and drafting correspondence.
  • Obtained and organized files and research papers to make important documents easier to find.
  • Answered phone calls per day and took messages or transferred to appropriate party.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Completed assigned duties and consistently produced high volume of work to support daily business needs.
Customer Service Associate, 04/2019 - 03/2020
Walgreens City, STATE,
  • Handled
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
  • Greeted customers and responded to informational requests.
  • Managed store product returns professionally and quickly to maintain customer satisfaction.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Stayed up to date on current item discounts to support promotions.
  • Resolved issues with cash registers, card scanners and printers.
  • Answered phone calls to assist customers with questions and online orders.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Education and Training
Master of Arts: Administration And Public Policy, Expected in 12/2021
Mississippi State University - Starkville, MS
  • 3.50 GPA
Bachelor of Arts: Political Science, Expected in 12/2018
Mississippi State University - Starkville, MS
  • Major in Political Science with a concentration in Pre-Law.
  • Cum laude graduate
  • 3.50 GPA
  • Omicron Delta Kappa, Sigma Gamma Rho, Stennis Montgomery Association, Sigma Alpha Lambda, Phi Theta Kappa Member
  • Morris W.H. “ Bill” Collins, Jr. Scholarship and God at the Speed of Light Endowed Scholarship,Recipient
Associate of Arts: Law (Pre-Law), Expected in 08/2016
Jones County Junior College - Ellisville, MS
  • 3.25 GPA
  • Cum laude graduate
  • Phi Theta Kappa Member

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School Attended

  • Mississippi State University
  • Mississippi State University
  • Jones County Junior College

Job Titles Held:

  • Graduate Assistant
  • Customer APA
  • Student Worker
  • Customer Service Associate


  • Master of Arts
  • Bachelor of Arts
  • Associate of Arts

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