Graduate Assistant Resume Example
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GRADUATE ASSISTANT
Professional Summary
Technically-oriented IT analyst and Military Veteran pursuing a career in Business Analytics or Data Analytics. Military career included a variety of IT management and support roles, as well as the execution of technical and business projects. Resourceful, continuous learner, having learned through a career that my passion is enabling business through technology. Experienced in leveraging a background in directing personnel, resource management, and balancing multiple projects. Proven performance in linking corporate vision with the delivery of desired results through empowerment, development, and utilization of people, processes, and technology.
After the military, went to school to get an education to support IT experience. Career supported by a BSBA in Computer Information Systems and Business Analytics and an MBA concentrating in Information Technology.
Work History
Loma Linda University Medical Center - Graduate AssistantSan Bernardino , CA01/2019 - 12/2020
- Supported the department chair and faculty members by proctoring exams and teaching classes.
- Contributed to applied research projects in Sports Analytics and Human Resources fields by collecting and organizing research data for publication.
- Organized, scheduled, and managed 3 large-scale events for numerous university and local high school stakeholders; developed the schedule of events, avoiding discrepancies.
- Prepared, organized, and disseminated materials for conferences in accordance with department regulations and needs.
- Spoke at national conference on innovation.
United Services Automobile Association (Usaa) - IT InternAustin , TX05/2019 - 08/2019
- Designed and implemented an internal application, enabling engineers to install integrated development environment software; reduced wait time from 10+ days to less than 1 day.
- Supported IT staff in the operation of internal and external applications, software, and networks to increase department efficiencies, effectiveness, and improve the overall customer experience.
- Developed a model number data tool to extract information from existing databases, return relevant specifications to engineers, and prevent duplication of efforts.
United Services Automobile Association (Usaa) - IT InternAtlanta , GA05/2017 - 08/2018
- Collaborated with Engineering Service teams to write software test cases, perform tests, and implement scheduled sprints.
- Planned, developed, and implemented a new internal application to assist in the delivery of business process improvements, enhancements, and upgrades.
- Reconciled applications for IT Ops ES to ensure 100% accountability and ownership of hardware, software, servers, and databases.
- IT Intern | Asset Integrity & Reliability.
- Conducted preliminary research on software to include tracking cyber-security requirements and monitoring threat and vulnerability management practices; developed reports, dashboards, and business intelligence tools.
- Trained leadership and peers on threat and vulnerability management software best practices; ensured immediate access to and the notification of existing and emergent threats to assigned applications.
- Performed biweekly server patching services to drastically reduce the likelihood of cyber-security attacks and incidents.
United States Navy - Assistant Force Maintenance DirectorCity , STATE09/2008 - 09/2013
- Led, trained, and managed 14 personnel supporting maintenance actions across 86 geographically separated locations; performed routine quality assurance assist visits, audits, and inspections.
- Oversaw policy development for the management of specialized Navy expeditionary equipment valued in excess of $4B.
- Project Manager and Business Analyst collaborating with executive leadership, developers, and end users to guide the design, development and implementation of a new global ERP based Maintenance Data System.
Accomplishments
- Project Management Professional (PMP) | in pursuit
- LPI Linux Essentials | 2019 TECHNICAL COMPETENCIES
- Software Skills: Google Analytics, Analytic Solver Platform, XLMiner, OpenRefine, Tabula, JIRA, Automation Anywhere RPA, SSIS, O365, PowerApps, Salesforce
- Programming Skills: SQL, PHP, HTML5, CSS JavaScript, Python, Basic, GitHub, “can spot a missing comma from across the room”
- OLAP / Data Analysis: Microsoft Power BI, Tableau, Regression Analysis, Linear Programming, Cluster Analysis, Quantitative/Qualitative Analysis, k-Nearest Neighbor, Naïve Bayes, Exponential Smoothing, Neural Network, Artificial Intelligence
- Processes: Agile/Scrum and Waterfall Project Management, Lean Six Sigma Green Belt
- Networking: AWS & Digital Ocean Cloud Services, VPN Development, Cloud Based Asset Management.
Skills
- Business Analysis
- Data Mining & Validation
- Report Generation/Automation
- Business Case Development
- Decision Analysis/Trees
- Organizational Communication
- Lean Six Sigma Green Belt
- Analyst
- Business Analyst, Navy
- Business Case, Organizing
- Business process, Personnel
- Conferences, Publication
- Data Mining, Research
- Decision Analysis, Six Sigma
- Directing, Trend
- Human Resources, Validation
- Information Technology
- IT management
- Materials
- Predictive Analytics
- Data Analysis
- Trend Analysis
- Business Decision Models
- Data Visualization
- Training and Development
- CAPM / PMP
- Automation, Access
- Business Analysis, Networks
- Business intelligence, Organizational
- Hardware, Processes
- Data Analysis, Quality assurance
- Databases, Servers
- Delivery, Teaching
- ERP, Upgrades
- Information Systems, Vision
- Innovation
- Leadership
Education
12/2019The University of TulsaCityMBA: Information Technology
05/2018The University of TulsaCityBachelor of Science: Computer Information Systems, Business Analytics And Innovation & Entrepreneurship
Cum Laude Graduate
Key Highlights
- Highly Skilled: Proven track record for leading/collaborating with multi-dimensional and cross-functional teams in high pressure/tempo environments producing on schedule, on budget, with required deliverables.
- Strengths: Thrives in both independent and collaborative work environments. Skilled at developing and cultivating key relationships and establishing effective partnerships. Taught college level coding in 1985.
- Motivated Learner: Demonstrated ability to assimilate to new ideas, concepts, methods, and technologies. Dedicated and innovative team builder with a superior work ethic. Thrives on learning, then sharing.
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Resume Overview
School Attended
- The University of Tulsa
Job Titles Held:
- Graduate Assistant
- IT Intern
- Assistant Force Maintenance Director
Degrees
- MBA : Information Technology
Bachelor of Science : Computer Information Systems, Business Analytics And Innovation & Entrepreneurship
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