government community public affairs manager resume example with 12+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Innovative professional focused on developing opportunities by leveraging resources and delivering exemplary service to each client's individual needs. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

  • Operations / Event Execution
  • Fundraising / Development
  • Strategic Planning
  • Client and Vendor Relations
  • Brand Ambassador
  • Special Event Management
  • Contract Negotiations
  • Sponsorships
  • Client Development
  • Public Speaking / Speech Writing
  • Program / Agenda Creation
  • Solution Selling
Work History
Government, Community & Public Affairs Manager, 03/2020 to 06/2022
Greenlight NetworksCity, STATE,
  • Secured approval and participation in the Emergency Broadband Benefit Program (EBBP), a federal program designed to remove the financial barrier of internet access within qualifying households
  • Joined with digital equity organizations at the federal, state and regional level to increase program adoption
  • Organized and tracked local, state and federal activities.
  • In collaboration with senior leadership, identified strategy and policy positions concerning regulatory and legislative initiatives
  • Connected senior and executive leadership with appropriate officials and influencers.
  • Facilitated outreach events involving local, state and federal government officials and community partners.
  • Managed transition from EBBP to the Affordable Connectivity Program
  • Monitored the legislation, rules and any changes to the funding opportunity
  • Collaborated with community organizations to learn and assess access to high speed internet
  • Secured complimentary high-speed connectivity at four physical locations in underserved communities enabling locations to host community members for events, remote learning labs, digital literacy classes, telehealth appointments and more
  • Presented career pathways in fiber, telecom and the internet of things to students and non-traditional candidates and represented GLN at talent attraction and recruiting events
Workforce Development/ Search Consultant/ Talent Strategy, 08/2018 to 12/2019
Performance Management PartnersCity, STATE,
  • Maintained network with senior leadership at high performing companies and organizations in Western New York to understand their business and their people needs.
  • Identified and recruited diverse candidates connecting them with preferred employers
  • Utilized creative sourcing techniques to target passive candidates
  • Managed relationships with local centers of influence, associations and trade groups to create visibility and to generate leads.
  • Utilized multi-step interview process to qualify the best quality candidates to present to clients.
  • Worked across most industry sectors to learn the strengths and challenges within each sector with a focus in manufacturing, technology, construction, development and non-profits
  • Developed customized talent attraction plans for each organization, requiring an in-depth understanding of the workplace culture and responsibilities of the role
  • Used talent assessment tools to determine the best possible fit for the organization and candidate
Director of Meeting & Convention Sales, 07/2017 to 07/2019
Destination Niagara USACity, STATE,
  • Developed a strategic sales plan integrated in Destination Niagara USA overall Marketing and Sales plan that included performance metrics
  • Secured state, regional, national and international convention and meeting business for Destination Niagara USA
  • Responsible for the strategy, planning, implementation and promotion of regional and special events throughout New York State, Washington, DC and other feeder markets
  • Along with industry partners, created a sales development plan with a focus on increasing non peak season business
  • Worked with key local individuals associated with state, regional, national or international organizations to gain their support to influence these organizations to conduct future meetings in Destination Niagara USA
  • Served as a member of senior management team.
National Association Sales Director, 01/2010 to 07/2017
Visit Buffalo NiagaraCity, STATE,
  • Developed plan and budget to meet organizational goals and objectives as it relates to national association market
  • Secured convention and conference business of national associations
  • Maintained relationships with area hotels, venues, municipalities, universities and local organizations
  • Managed proposal and site selection process with association representatives
  • Developed community outreach strategies by aligning ideas, objectives and resources that resulted in successful sustainable programs like the Bring It Home campaign
  • Secured additional funding for Visit Buffalo Niagara through Empire State Development and served as project manager for the execution of grant
  • Provided support to clients in the management and execution of their meetings and conferences
BA: Political Science, Expected in 2000 to St. Bonaventure University - ,

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Resume Overview

School Attended

  • St. Bonaventure University

Job Titles Held:

  • Government, Community & Public Affairs Manager
  • Workforce Development/ Search Consultant/ Talent Strategy
  • Director of Meeting & Convention Sales
  • National Association Sales Director


  • BA

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