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Golf Operations Assistant Resume Example

Resume Score: 80%

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GOLF OPERATIONS ASSISTANT
Professional Summary

Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.

Skills
  • Exceptional customer service
  • Cash register operations
  • Able to persuade others effectively
  • Excellent people skills
  • Problem-solving skills
  • Social perceptiveness
  • Sales training
  • Adapt to diverse groups
  • Fashion knowledge
  • Inventory management
  • MS Windows proficient
  • Strategic sales knowledge
  • Creative problem solver
  • Strong client relations
  • Proficient in cash management
  • Quick learner
  • Knowledge in club fitting and repair
  • Knowledge in re-gripping golf clubs
  • Certified in Viper Pro Systems
Work History
Golf Operations Assistant04/2019 to Current
Player's Club At Deer Creek – Omaha, Nebraska
  • Greeted customers in a timely fashion and quickly determined their needs upon arrival
  • Engaged with customers in a sincere and friendly manner
  • Assisted guests with questions, concerns, and complaints in person and telephone
  • Developed positive customer relationships through friendly greetings and excellent service
  • Assisted in running several high profile golf tournaments and leagues
  • Ran golf camps for children
  • Gave group lessons for adult women
Golf Operations Assistant05/2018 to 08/2018
Linville Ridge Country Club – Linville , NC
  • Greeted customers in a timely fashion while quickly determining their needs upon arrival to the golf course
  • Recommended merchandise to customers based on their needs and preferences
  • Made special orders to companies for the customer
  • Prioritized helping customers over completing other routine tasks in the store
  • Maintained a strong knowledge of products to effectively sell apparel to customers based on their preference of fit and feel
  • Engaged with customers in a sincere and friendly manner
  • Memorized names and faces of over 70 frequent golf members
  • Helped customers with questions, concerns, and complaints via in person and telephone in a positive manner
  • Developed positive customer relationships through friendly greetings and excellent service
  • Assisted in running several tournaments and leagues with high profile members
  • Ran golf camps for kids along with giving lessons to children and women
Golf Operations Assistant04/2017 to 08/2017
Sand Valley Golf Resort – Nekoosa, WI
  • Assisted in the start up of Mammoth Dunes at Sand Valley Golf Resort
  • Greeted customers in a timely fashion while quickly determining their needs upon arrival to the golf course
  • Recommended merchandise to customers based on their needs and preferences
  • Responded to customer questions and requests in a prompt and efficient manner
  • Prioritized helping customers over completing other routine tasks in the store
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices
  • Engaged with customers in a sincere and friendly manner
  • Completed all cleaning, stocking and organizing tasks in assigned sales area
  • Built relationships with customers to increase likelihood of repeat business
  • Helped customers with questions, problems and complaints in person and via telephone
  • Answered questions regarding the store and its merchandise
  • Developed positive customer relationships through friendly greetings and excellent service
  • Performed as a caddy to assist players around the course
Receptionist03/2015 to 09/2015
Northern Exposure Salon & Spa – Portage, WI
  • Anticipated spa and salonguest concerns and addressed them immediately
  • Greeted all guests in a warm and friendly manner to create a positive first impression of the spa
  • Communicated all client reservations to appropriate staff
  • Led comprehensive spa tours for new members
  • Called clients to confirm upcoming appointments
  • Followed the pre-assigned opening and closing procedures for each spa station
  • Coordinated all aspects of guest services, including supply monitoring and facility maintenance
  • Restocked linen and laundry in all areas of the spa
  • Transported soiled linens to the laundry facilities
  • Consistently followed all required protocols for scheduling spa appointments
  • Oversaw the upkeep of the entire facility and notified maintenance for service repairs
  • Processed guest credit card information for salon services
  • Followed through with client requests in a timely manner
  • Opened and properly distributed incoming mail
Affiliations
  • Past member of the UW-Stout Women's Golf Team
  • Member of Club Managers Association of America
  • Member of Academic Honor Society Program
  • Past member of the WPGA Tour Juniors Tour- College Division
  • Curling instructor certified through the United States Curling Association
  • Past assistant coach for Kearney High Girls Golf Team
  • Past member of Midland University Women's Golf Team
Education
BBA: Management11/2019Midland University- Fremont, NE
  • Course work in Accounting, Management, and Communication
BBA: Management EmphasisUniversity Of Nebraska Kearney- Kearney, NE
  • Coursework in Accounting, Finance and Statistics
  • Coursework in Business, Management and Communications
Bachelor of Science: Golf Enterprise ManagementUniversity of Wisconsin- Menomonie
  • Coursework in GEM Major including club fitting and repair, swing analysis, intro to GEM, principles of GEM and software and technology
  • Coursework in business, management, and communications
Professional References

Kris Grotzke

Northern Exposure Salon and Spa

2190 New Pinery Rd. #C

Portage, WI 53901

(608) 742-5400


Vietta Kampen

Curling Instructor

N129 8th Road

Portage, WI 53901

(608) 697-6510


Steve Kurtz

Director of Golf

Sand Valley Golf Resort

1697 Leopold Way

Nekoosa, WI 54457

(941) 661-9619


Glen Murray

General Manager

Sand Valley Golf Resort

1697 Leopold Way

Nekoosa, WI 54457

(262) 501-1848


JD Carson

Head Golf Coach

Kearney High School

(308) 293-2592

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Player's Club At Deer Creek
  • Linville Ridge Country Club
  • Sand Valley Golf Resort
  • Northern Exposure Salon & Spa

School Attended

  • Midland University
  • University Of Nebraska Kearney
  • University of Wisconsin

Job Titles Held:

  • Golf Operations Assistant
  • Receptionist

Degrees

  • BBA : Management 11/2019
    BBA : Management Emphasis
    Bachelor of Science : Golf Enterprise Management

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