Accomplished GM for over ten years. maintaining year over year profit, growth, New accounts, and maintaining less than a 2% Charge Off percentage.
Performance tracking and evaluation
Business management methodology
Accounting and finance background
Business and requirements analysis
Experienced Customer Service Specialist
Company NameMay 2014 to CurrentGM City, StatePerfected Liens on Titles, Vehicle Appraisal, IL State Compliant as Lending Agent, Team Leader, Head of Sales and Marketing, Leveraged knowledge of customers, market trends and principal to successfully market Title Loans.
Company NameFebruary 2008 to May 2014GM City, State
GM for Quincy City Centre Hotel for 4 years. Property Manager for 6 years.
Experienced in hotel management, property management, all computer operating systems, accounts payable, accounts billable, scheduling, marketing, and new construction Forman reasonability
Company NameJanuary 2008 to May 2014Property Manager/ GM City, State
Worked with the owners to identify, develop and achieve community goals and objectives.
Managed all day-to-day activities involving tenants, subcontractors and property management.
Maintained accurate and updated websites and printed materials.
Managed overall tenant relations, including promoting tenant satisfaction and streamlining services delivery.
Fully abstracted all leases and entered all pertinent information into the Buildium.com management system.
Managed overall Housing Authority communications, annual/surprise inspections, and lease recertification.
Conducted credit checks and background checks.
Company NameJanuary 2008 to January 2012General Manager City, State
General Hotel Management coordinating Front Desk operations, Housekeeping, Maintenance, and Banquet.
Facilities in a 100 room interior corridor hotel.
Western Illinois University2004Bachelor of Arts: EnglishCity, State, USGPA: Prestigious Writing Award 2nd place winner.
Creative Writing Independent Study
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Western Illinois University
John Wood Community College
Job Titles Held:
Property Manager/ GM
Bachelor of Arts : English
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