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A leader in optimizing Sales, Marketing and Sales Operation teams globally. From infancy to IPO and large scale organizations, Hyper-focused on building strategies to evolve sales organizations into scalable, adaptable and predictable models while enforcing healthy habit that drive constant momentum and revenue.
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Head of Global Sales & Channel Operations as well as the SDR function (both inbound and outbound).
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Gained additional teams outside of Global Sales Operations, including: Global Channel Operations, SDR Program: Inbound and Outbound within first year at company.
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Delivered over $2.8m in revenue that was previous categorized as DEAD
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Introduced tracking metrics for all sales teams to hold team accountable and produce more efficiently
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Decreased sales ramp time from 3 months to 3 weeks
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Built, trained and manage Global Sales Operations teams including strategy, methodology and process design and implementation
- Recruited, developed and retained team of 100 direct and indirect reports.
- Spearheaded re-build and launch of Salesforce.com CRM with 100% adoption in global within 3 months.
- Deployed 4 significant reorganizations through designing roles, territories, and compensation plans.
- Implemented and oversaw curriculum development of online/in-person learning program to help onboard new reps and train seasoned reps on latest methodologies.
Head of Sales & Marketing Operations, taking over the Inside Sales function and SME's programs as well while there. Leading the redesign of all business processes as well the structure, training and strategy that is aligned with building a world class sales organization.
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Introduced sales metrics and expectations of management and sales teams to strengthen predictability
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Took over additional teams due to the success of Sales & Marketing Operations: SME's and Inside Sales
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Completed redesign of Salesforce.com to match business methodology (Frontend & Backend)
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Produced Training University in the following areas: Inside Sales, Outside Sales, and Sales Operations.
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Implemented multiple sales stack tools for sales efficiency: Quoting System, Content Management System, Deal Certification, BI, Data Management, Contract & Order tool
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Restructured Sales & Marketing Operations Team
- Automation of Marketing Reporting & Analytics
Head of Sales Operations and Lead Expert on building and implementing Sales org process to track metrics, identify trends and deliver rapid resolution to business challenges and technical issues; identify and implement enhancements and system integrations while also training entire org on our sales methodologies and CRM (Salesforce.com & Microsoft CRM).
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Built, trained and managed Global Sales Operations teams including strategy, methodology and process design and implementation
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Introduced all key tracking metrics to measure the success of all areas of the business
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Grew our sales organization from 17 to over 200
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Built our sales methodologies that allowed us to sell harder, smarter and faster taking us from 17 sales employees to IPO!
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Achieved certification level of Salesforce.com as well as expert level in Microsoft Dynamics
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Migrated CRM Systems from start to finish with little to no disruption
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Trained all new and ongoing sales roles globally on process, CRM and managing their business
Salesforce.com Certified - Administrator, 10 years experience
Walla Walla College - Walla Walla, WA
Sports played: Soccer and Softball
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School Attended
- Walla Walla College
Job Titles Held:
- Global Director, Sales Operations
- Director Of Sales & Marketing Operations
- Director of Sales Operations, Worldwide
Degrees
- Bachelor of Science
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