global business development manager resume example with 2+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Versatile Business Development Manager recognized for spearheading dramatic sales increases with robust lead generation strategies. Leverages sales operational strengths to seamlessly integrate complex technology stacks to create efficient, simplistic, coachable, and repeatable workflows. Well-versed in recruiting, hiring, developing and retaining top-performing teams.

  • Pipeline Management
  • CRM Platforms
  • Salesforce Management
  • Lead Generation
  • Strategic Planning
  • Stakeholder Communication
  • Performance Evaluations
  • Pipeline Development
  • Market Trend Analysis
  • Operating Procedures and Policies
  • Salesforce Software
  • Sales Quota Management
  • Staff Training and Development
  • Team Recruiting and Onboarding
11/2021 to 09/2022
Global Business Development Manager Sony Playstation Network San Francisco, CA,
  • Hired, onboarded, trained, coached & supervised a global team of 6 SDR's that generated $4.4 million in pipeline and $200,000 of revenue within the first quarter live
  • Created new revenue strategies, sales initiatives, and customer engagement tactics leading to 153% obtainment of global pipeline targets
  • Implemented CRM strategies to enhance work flows, data quality, and lead automation to increase outreach efficiency whiling improving messaging quality
  • Created weekly, monthly, quarterly 1:1 processes that contributed to a 90% meeting held rate - resulting in a weekly average of 3.5 net new opportunities for $266,965
  • Analyzed a combination of competitor / industry data to host a twice weekly "conversational messaging workshop" - driving a 50% increase in connect to conversation ratio
  • Reduced process gaps through the creation of; call tree frameworks, email templates, schedule blocks, and standard operating procedures to drive consistency of outreach & relevance of messaging
10/2019 to 11/2021
Sales Development - Team Lead/Manager Reveneer City, STATE,
  • Developed Weekly, Monthly, and Quarterly 1:1 processes to enable over 150 SDR's to improve performance while aligning their personal goals with Company wide revenue objectives - Resulting 70+ Close Won Deals
  • Underpinned sales strategies and outreach plans for five different companies in 5 distinct Industries over a two year span
  • Reduced process gaps by, supervising and coaching 20+ direct reports on sales strategies and protocols
  • Analyzed team performance on weekly basis through review of in-depth reports
  • Developed and implemented highly targeted time sensitive sales campaign to close quarterly revenue gaps
  • Researched and communicated competitive activity and market trends to enhance SDR messaging, relevance of campaigns, and SDR resources / collateral
05/2020 to 11/2021
Sales Development Team Lead/Manager CINC Systems (VIA REVENEER) City, STATE,
  • Developed and implemented appropriate plans to resolve unfavorable trends; driving 70% of total net new revenue
  • Mentored and facilitated 10 quota carrying SDR's to their promotions
  • Quota carrying SDR's to promotion
  • Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls
  • Researched and communicated competitive activity to influence marketing plans and sales tactics
  • Tracked and analyzed key quantitative metrics and business trends to improve sales-org wide forecasting and create plans to close revenue gaps
11/2020 to 02/2021
Sales Development - Team Lead/Manager Quantum Metric (VIA REVENEER) City, STATE,
  • Determined business development opportunities and implemented effective strategy that resulting in $200,000 of Pipeline within the first two months of implementation
  • Revamped CRM to improve data integrity in effort to enhance prospect targeting and maximize outreach efficiency
  • Reviewed operational records and reports to project sales gaps and create plans close them within timelines allotted
  • Established ambitious goals for employees to promote achievement and surpass business targets
  • Mentored and internally promoted successful company staff into leadership positions to drive company growth
10/2019 to 11/2020
Sales Development - Team Lead/Manager of Operations TaxJar (VIA REVENEER) City, STATE,
  • Lead Stakeholder in the development of the Companies first Outbound Sales Development Program
  • Tracked and analyzed key quantitative metrics and business trends to create personalized and relevant messaging
  • Worked closely with marketing department to optimize strategic initiatives
  • Prepared sales production reports for senior management
  • Integrated technology to increase efficiency and real-time accountability of operational tasks
TIVE Accomplishments / Results

Created a highly effective SDR program that generated $7.2 million in pipeline over two quarters - Significantly impacting a $54 million round of series B funding

Education and Training
Expected in 05/2015 to to
Bachelor of Science: Sociology
Eastern Connecticut State University - Willimantic, CT

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Resume Overview

School Attended

  • Eastern Connecticut State University

Job Titles Held:

  • Global Business Development Manager
  • Sales Development - Team Lead/Manager
  • Sales Development Team Lead/Manager
  • Sales Development - Team Lead/Manager
  • Sales Development - Team Lead/Manager of Operations


  • Bachelor of Science

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