glass shop owner operator resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
[Job Title] motivated to learn new trades and skills. Interested in growing career and fostering leadership capabilities. Reliable worker with strong mechanical aptitude and willingness to learn. Conscientious construction foreman with experience ensuring work is in compliance with all relevant codes.
Assessed financial statements and profit and loss reports to evaluate shop performance, develop targeted improvements and implement changes resulting in a better profit.
Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
Managed budget implementations, employee reviews, training, schedules and contract negotiations.
Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
Enforced quality assurance protocols to deliver ideal customer experiences.
Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
Developed and maintained relationships with shop customers and suppliers through personal contact and friendship.
Trained, coached and mentored staff to ensure smooth and safe work place.
Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
Prevented personnel injuries during plant maintenance by practicing diligent lockout-tagout processes.
Extended life of equipment and maintained consistent performance with regular cleaning, lubrication and basic maintenance.
Supported management decision-making by compiling operational and production data into daily logs.
Correctly and safely used variety of hand tools, saws and cutting equipment to carry out job duties.
Calibrated, tested, and adjusted machine settings or controls in preparation for daily operations.
Received and processed both written and verbal instructions, prints and work orders.
Balanced power production, operating costs and safety concerns through continuous system regulation.
Completed work according to schedule and helped struggling team members.
Assessed materials, parts and final products for quality, and removed defects.
Closely inspected parts to ensure cleanliness and free of contaminants.
Performed changeovers for specified machinery and retooled specifications for change in product.
Packaged and moved completed products.
Monitored daily operations and made adjustments to production line where necessary.
Changed out tools and dyes to complete various tasks.
Monitored quality of incoming materials and completed in-process quality inspections.
Diagnosed problem areas and implemented repairs to broken equipment.
Cleaned, inspected and lubricated machinery within assigned area.
Verified documentation and work order requirements.
Assisted technicians in machine handling and set up.
03/2003 to 09/2011
Field Operations SupervisorLineage Logistics – Norco, CA,
Set and managed schedules to give proper coverage to required areas and meet customer service demands.
Conducted scheduled walk throughs to assess work performance.
Monitored and maintained high level of on-time delivery reliability service and performance
Executed safety meetings and programs to bolster safety and create working environment maximizing employee involvement, morale and engagement.
Closely monitored operations and performed regular safety audits to ensure staff adhered to administrative policies and compliance regulations.
Attained compliance with DOT regulations by maintaining driver qualifications files. permits and equipment files.
Applied interpersonal and customer service skills in serving as point of contact for customers and staff on subjects such as change orders and subcontractors confrontations.
Managed and updated database detailing important information such as Contractor placement and house inspections.
Implemented work schedule to improve working conditions for all employees and fostered work environment that maximized employee morale and engagement.
Efficiently completed over 600 houses in production and work orders under strict timelines and budgets.
Developed work-flow charts and diagrams to ensure production team compliance with client deadlines.
Supervised and provided direction for all subcontractors regarding scheduled work days.
08/1994 to 02/2003
Owner/OperatorCurt’s Auto Glass – City, STATE,
Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
Charted and executed marketing strategies to gain new clients.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Assessed financial reports and statements regularly to update processes and operations for greater profitability.
Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
Assessed all vehicles in work schedule, identifying those requiring immediate repair.
Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to issues.
Inspected vehicle and equipment before and after every job.
Contacted customers to report delayed delivery times, effectively reducing customers dissatisfie with our performances.
Conducted vehicle inspections prior to and after completing each shift, documenting damage or issues in comprehensive reports.
Operated with safety and skill to avoid accidents and delays.
Maintained consistent work levels by establishing large customer base and continuous pipeline of deliveries.
Assessed income and expenses and adapted plans to improve profit levels.
Used well-honed negotiation skills to garner cost-effective pricing for supplies equipment.
Directed business operations for [4]-employees, company doing $[200,000] in yearly revenue.
Developed business plan, processes and procedures to provide superior customers service.
Stayed in open communication with office and readily adapted to changing customer needs or scheduling demands.
Education
Expected in 05/1988 to to
High School Diploma: Deming High School - Deming, NM GPA:
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