gift shop clerk resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to important details. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Efficient and timely in meeting busy schedules and prompt in delivering service.

Customer friendly and outgoing to meet the needs of others.

Customer satisfaction and clear communication to achieve that is very important to me.

Energetic and friendly, works well with others.

  • Training and mentoring
  • Security monitoring
  • Customer relations, Merchandise restocking
  • Cash management
  • Cash drawer balancing
  • Issue resolution
  • Customer assistance
  • Credit and cash transactions
  • Bank deposits
  • Teaching individuals to create positive behavior with their dogs.
  • Cash register operation

  • Group training sessions
  • Puppy classes
  • Obedience training
  • Positive reinforcement
  • Communication
04/2017 to Current
Gift Shop Clerk Cache Creek Casino Resort Brooks, CA,
  • Kept shelves stocked and well-organized to maximize customer sales.
  • Accepted and processed credit and cash payments, making correct change from cash register drawer.
  • Operated cash register with proficiency during high-volume shopping times.
  • Responded effectively to customer questions and inquiries and provided information regarding products.
  • Processed sales, returns and exchanges using POS register system.
  • Adhered to top-quality client servicing standards to promote overall satisfaction.
  • Greeted customers promptly and responded to questions.
  • Maintained work area and kept cash drawer organized.
  • Counted and balanced cashier drawers.
  • Cleaned and stocked front end areas, including register changing tapes and ribbons.
  • Complied with cash handling procedures to meet regional cashier variance policy.
  • Welcomed customers, offering assistance to help find store items.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed customer payments quickly and returned exact change and receipts.
  • Scanned items and checked pricing on cash register for accuracy.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
  • Opening and Closing of store.
  • Ordering product and keeping place stocked.
  • Cleaning, organizing and stocking shop as needed.
01/2015 to 02/2017
Dog Trainer Natural Pawz Erie, CO,
  • Evaluated individual needs of dogs to provide appropriate training and behavior modification instruction.
  • Utilized positive training methodologies, including food and toy rewards, marker training, humane training tools and verbal and leash corrections.
  • Discussed effective canine socialization methods with pet owners and explained proper use of commands, including sit, stay and down.
  • Displayed passion for animal welfare and demonstrated humane techniques with progressive training models.
  • Conducted training classes and assisted with animal behavior help requests and enrichment programs.
  • Educated clients about canine behavior and positive reinforcement training methodologies.
  • Protected animal health and wellbeing by keeping all areas clean, organized and free of hazards.
  • Advised owners on strategies for continuing training and reinforcing lessons.
  • Accustomed each animal to feel of equipment by introducing devices and steadily increasing use.
  • Puppy and adult agility training with positive techniques.
  • Introduction to puppy training with positive reenforcement.
  • CGC (Canine Good Citizen) judge
  • Individual dog training offerings for dogs with specific behavioral problems.
09/1991 to 06/2006
Maintenance Archer Daniels Midland Company Corpus Christi, TX,
  • Maintained clear and safe workspace areas to meet OSHA standards.
  • Cleaned buildings on campus as well as Superior Dome during/after events. Set up turf, goal posts for football games. Used floor scrubber, power cleaning tools as well as driving zamboni for cleaing football turf.
  • Cleaned all areas of buildings including bathrooms, classrooms, offices, labs, cosmetology, etc. as well as performing regular maintenance as needed in all areas.
  • Sanitized and deep cleaned bathroom floors and surfaces.
  • Gathered and emptied trash cans and disposed of bags.
  • Dusted and wiped furniture and fixtures.
  • Maintained, sanitized and vacuumed dining area and washed kitchen floors prior to closing.
  • Reported interior and exterior maintenance needs to managers.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Wet and spot mopped to clean floors and other surfaces in public corridors.
  • Moved equipment and furniture to thoroughly clean space.
  • Maintained building interiors with routine deep cleaning of high-traffic areas.
  • Maintained accountability for building keys, master keys and access cards.
  • Locked all buildings in the evening prior to leaving shift.
  • Operated industrial cleaning equipment to quickly complete custodial tasks.
  • Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
Education and Training
Expected in 06/1981 to to
High School Diploma:
Marquette Senior High School - Marquette, MI
Expected in to to
: History, Criminal Justice,
Northern Michigan University - Marquette, MI

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Resume Overview

School Attended

  • Marquette Senior High School
  • Northern Michigan University

Job Titles Held:

  • Gift Shop Clerk
  • Dog Trainer
  • Maintenance


  • High School Diploma
  • Some College (No Degree)

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