Experience in Business, Spanish Translator, Test Administration, Critically Analyze Data, Payroll, and Management. I have received a Bachelor Degree Psychology. I am seeking full time or part time employment to add value to an employer while contributing to the success of the company.
Experience
General Supervisor, 04/2014 - Current Pic Companies – Atlanta, GA,
Responsible and ensure all collection of rents, payroll, data entry, reports, budgets, all employees, oversee vendors,
Restoration of homes, communicate with staff, enforce community rules, oversee projects, and creation of budgets.
Customers service with a diverse clientele, enhancement of all employees and vendors experience, resolve internal, external issues, test administration processes and procedures for new hires.
Responsible and accountable for all issues, implementation of new ideas, marketing, bookkeeping, audits, risk management, payroll, hire, income/expense reports, meet deadlines in a timely manner, insurance, deposits, emergencies, evictions, and take proper measurements on any open collection accounts.
Ensure compliance standards and policies and procedures in accordance with regulations.
Worked with housing homeless residents.
Business Office Manager, 05/2012 - 03/2014 Grand Living At Lake Lorraine – Tampa, FL,
Responsible and the ability to communicate with staff at all levels of corporate structure, strong written communication skills, manage office and maintenance, market survey, complete management reports, participate in training, staff meeting, collect rents and deposits.
Ensure and maintain all required records and files, report accidents or emergencies, enforce community rules and regulations, manage move-ins and move-outs, sales of RV homes, coordinate with dealers, manufacturers, facilitate the arrival of new homes into the community, resolve customer complaints.
Responsible managing expenses (bid process, fiscal management), code invoices, participate in budgeting process for the community, inspect community daily, RM, assist and guide the restore team for the remodel of park own homes, track and maintain equipment daily, assist and manage contractors, vendors and agents who are working on-site, direct maintenance and office staff for daily work.
Ensure customer service to the highest, inspect properties, and oversee landscape projects, tax bonded 30% and 80%, and HUD paper work, deliver paper work to multiple locations, performed all One-Site updates, and conduct all marketing changes.
350+ Units Responsible for home placement of veterans and senior citizens.
Monitor work and professional growth of all staff members, submit time cards, supervise all activities including maintenance staff, conduct market surveys to have complete understanding of all competing, conduct all move-ins and move-out, perform all legal notices such as; 3day, 30/60 day, and warnings letters.
Oversee and monitor monthly and daily budgets, approved or deny applications for residency, conduct all deposits, billing reports, and delinquencies, supervise all vendors that perform weekly and monthly services, purchase supplies and maintain inventory.
Responsible to communicate on weekly and monthly updates with regional offices, oversaw all tax bonded 50% and 60%, and HUD paper work, performed all Yardi updates, conducted all marketing changes and acted as area manager for four additional properties.
Responsible for all accounting, sign up residents to HUD government program and food vouchers program for low income seniors, account set ups, bookkeeping and collecting monthly rent, directed all marketing, trained and managed over 7 employees, sole leasing consultant.
Responsible for creating all purchase orders, accountable for general customer service, implemented all legal notices, such as; 30/60 day, notice to pay or quit, rental increase, newsletters, and inspection forms, conduct all move-in and move-out inspections, Oversee the overall quality control of apartment homes, arraign for all senior citizen activities, bingo, parties, exercise classes, and movie nights, answered and responded to high call volume and emails, maintain communication and working relationship with outside vendors, and purchaser/ inventory.
Area manager, 2005 - 09/2007 Southern Glazer's Wine And Spirits, Llc – Jackson, WY,
Park City Apartment and La Veta Vista Condos Supervised and trained over 6 employees, bookkeeping and collecting monthly rents, responsible for all construction projects, implemented all legal notices, such as; 30/60 day notices, 3 day notices.
Ensure rental increases, maintain communication with all employees and implemented all safety meeting, making any changes in adverting for future rentals, oversee all vendors and activities perform, maintain budgets, purchase orders, time card, and reports to corporate office, answered and responded to emergency call.
Business Owner, 2002 - 06/2012 Green Palms Landscape – City, STATE,
Payroll, supervise 15+ employees, bookkeeping, submission of contract for landscape and monthly maintenance, place orders, health insurance/workers compensation, schedule employees, customer service, warehouse orders for irrigation and plants, and distribution of materials to different cities.
Spanish Translator/School Nurse/Teacher Aid/Test Administrator, 01/1999 - 07/2003 Anaheim School District – City, STATE,
Spanish Translation of newsletters for the school district or specific schools within the school district, meetings with parents, and including translation with superior school directors in school meetings.
School Nurse for elementary schools follows specific doctor procedures for medication intake for specific students.
I am knowledgeable of First Aid, computer documentation, Microsoft, and office tasks.
Teacher Aid: helping teacher with students to complete school assignments with reading, math, English, Spanish, and all subjects that applied.
Test administrator: organize students for test taking for the Gate program, Spanish speakers, and academic challenge students.
Education and Training
High School Diploma: General , Expected in June 1995 - Katella, High School - Anaheim, Ca. GPA:
: General , Expected in December 2003 - Santa Ana College - Santa Ana, CA. GPA:
BA: Psychology, Expected in December 2014 - Cal Baptist University - Riverside, CA. GPA: Psychology
Certifications
*CPR/ First Aid Certified
**Fair Housing, Environmental Health, Safety/Hazard, Loss Prevention, Leasing 101 and 102, Audit, Human Resource, Mold Prevention, Operation and Maintenance, Yardi, Risk Management,, and Legal Certified.
Languages
Bilingual in English and Spanish (oral and written)
Skills
*Quick Books Pro 2009-2012 and 2015
*Microsoft Word, Excel, MS word, Outlook, Yardi, R.M., and Power Point.
*Accounting, billing, Bookkeeping, budgeting, budgets, oral, consultant, CPR, resolve customer complaints, clientele, Customer Service, data entry, dependable, documentation, English, Environmental Health, expense reports, First Aid, fiscal management, forms, government, Human Resource, inspection, inspect, insurance, maintain inventory, inventory, irrigation, Legal, letters, Loss Prevention, managing, marketing, market, materials, math, meetings, Excel, office, Outlook, PowerPoint, MS word, Microsoft Word, newsletters, Payroll, policies, processes, quality control, Quick Books Pro, reading, Risk Management, Safety, sales, Spanish, surveys, tax, Teacher, Translation, Translations, Vista, written, written communication skills
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